Purchased a used EV with Jeff White Motors, great pre and post sales service. Would use them again without hesitation
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Late last year we bought our third car from Jeff White. This one was for my son. Unfortunately, it developed an intermittent starting issue just outside the warranty. Nevertheless, Jeff White Junior w... Toon meer
I’ve just bought my second car from Jeff White and I am delighted. The first was a BMW 5 Series that I used for almost a decade without any problems at all. Now I’m the proud owner of a very s... Toon meer
Professional and Efficient! Second car purchased here. They are so helpful in helping you sort out finance which can be stressful making it no stress at all. I have recommend to family go go here... Toon meer
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I recently had an unfortunate…
I recently had an unfortunate experience with Jeff white motors that compelled me to reflect on the values of equality and fairness in the workplace. Despite my qualifications and enthusiasm for the position, it became apparent that discriminatory practices influenced the hiring decision.
This encounter has left me disheartened, as it contradicts the principles of a diverse and inclusive work environment that we should all strive for. It is my hope that Jeff white motors takes steps to address and rectify such issues, fostering a workplace culture that values merit over any form of bias.
As a consumer, I believe it's important to support companies that prioritize diversity and equal opportunities for all. I hope this feedback encourages Jeff white motors to reassess its practices and uphold the values that make for a truly progressive and inclusive workplace.
Poor After Care
Check over your car and make sure if there is an issue get it in writing as my experience has been pi*s poor. I wouldn’t buy another car from the dealership and it’s a real shame as before this experience I spoke very highly about them.
Don’t except false promises over the phone get it in writing..
Disappointing Experience with Jeff White Motors in Cardiff
Title: Disappointing Experience with Jeff White Motors in Cardiff
I recently purchased a vehicle from Jeff White Motors in Cardiff approximately a month ago, and unfortunately, my experience has been less than satisfactory. While I initially had hopes for a smooth transaction and a reliable vehicle, a subsequent discovery has left me quite disheartened.
Upon closer inspection, I realized that the mileage on the car did not align with the information provided on the MOT certificate. To my surprise and concern, the actual mileage was approximately 9000 miles less than what was indicated on the document from the last MOT. Naturally, I promptly contacted the dealership seeking assistance and resolution.
Regrettably, the response from Jeff White Motors was less than helpful, and their refusal to acknowledge the issue compounded my frustration. Their stance, asserting that the matter was no longer their responsibility, left me with the burden of rectifying the situation independently. This unprofessional manner of handling customer concerns has, unfortunately, caused me significant inconvenience and unnecessary stress.
In my efforts to address this discrepancy, I reached out to the finance company involved in the transaction, only to discover that they were unable to provide any assistance. Additionally, the MOT garage, which allegedly contributed to the error in recording the mileage, proved uncooperative. Multiple calls to the DVSA and consultations with various advisors have extended this ordeal, and after a month, I am still awaiting a resolution from the DVSA to rectify the initial mistake.
My intent in sharing this experience is not to deter potential customers but to caution them to exercise extra diligence when considering Jeff White Motors as their car dealership. The aftermath of the sale has left me feeling neglected and inconvenienced, resembling an unfortunate similarity to dealings with private sellers. I strongly advise prospective buyers to approach transactions with this dealership cautiously or explore alternative options to avoid similar challenges.
In conclusion, my experience with Jeff White Motors has been disappointing, and I hope that my review serves as a constructive reflection on the need for improved customer service and accountability within the dealership.
Wide selection of cars, friendly staff, accommodating even when car is out of warranty
Was looking for a particular car last April. Jeff White had the best option in the area for model, low mileage, and price. Only one month warranty though. Guy I dealt with, who was part of the White family very nice.
Four months later had it MOT'd, one exhaust bracket found broken.
Was told £460 for new exhaust, or take it to garage with welding facility and they'd be able to weld it on for me.
Although out of warranty, rang Jeff White garage, same guy who served me originally took the call. Told me to take the car round and they'd fix it for me
Took the car without an appointment. Although busy workshop, cleared a ramp and fixed it for us while we waited at their nice showroom/bar and treated to a coffee.
The car was done in no time and did not charge me anything.
What a waste of time,filled in a…
What a waste of time,filled in a finance proposal on their website to be told congratulations you've qualified for finance,then when I applied I was declined which is now on my credit report, not happy
First class service every time
First class service every time. Cannot recommend enough! I have always bought brand new cars so when it came to buying my first used car I was skeptical. The team at Jeff White couldn’t do more to help and find me the perfect car. I have recommend friends and family who have bought cars from here and have also had a great experience.
Wouldn’t buy a car anywhere else!
I wouldn't recommend at all
I wouldn't recommend at all. Bought a car and I've had nothing but trouble with it, the handbrake keeps getting stuck, it locks the I can't drive the car, the electrics keep going, the sound system don't work half the time and warning lights always appear. Don't waste your money like I did
Greatest customer service ever
Greatest customer service ever. Richard Morgan what a super star. He made the whole car purchasing easier than I thought. Thank you.
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