Jones & Co Solicitors Reviews 

Having been a client of Jones and Co Solicitors, I sadly cannot, in all good conscience, recommend them to anyone.

If you want some one to guide you through what could be a daunting experience then I would highly recommend Jones & Co.
Philip Armstrong was extremely professional and informative without being overly formal making us feel relaxed throughout
He covered every question and area we had concerns about and made suggestions on matters we hadn’t considered
I must also mention Jasmine who promptly dealt with any queries and emails along the way
All in all great customer service throughout

Couldn’t have been more helpful in sorting my redundancy settlement. Very happy.

This is the second time we've used Jones & Co for conveyancing and I'd have to say their service is absolutely outstanding. Both times we've been represented by Gill Hempstock, who's knowledge and professionalism has been second to none and without a doubt the very reason we have, and will continue to recommend Jones & Co to absolutely everyone. Gill kept us fully informed throughout the entire process and quickly put our mind at ease answering any questions we had. We couldn't be more grateful. Thankyou!

Wills and probate to take 3 years to settle my parents estate. No fixed fee but the bill is based on time taken. Gareth Day unorganised and false promises and described to me as a Swan (elegant and sophisticated on the surface but below the water line unorganised and almost out of control). Opening letter from the firm gave timelines to settle the estate of 6 to 12 months, probate came back after 6 months which is normal but Gareth’s work took a further 2.5 years to complete, lost paperwork, signatures for investments requested multiple times and false promises. Be very careful when choosing your solicitors for such an emotional event in your life. I would not recommend.

Highly recommend Jones & Co. Ollerton branch, for the depth of knowledge and expertise that we needed when preparing
family Trust and Probate.
Mr Charles Daysh, explained very patiently
the process to benefit our situation. Every aspect we worried about, was covered legally and professionally and we can’t thank him enough.
Also Joe, and Emmy thank you for making us feel ‘looked after and welcome’
Finding Jones & Co., was like finding sunshine
on a dark day.

I had a very disappointing experience with this conveyancing firm. The solicitor handling my case was unprofessional, uncommunicative, and generally unhelpful throughout the process.

I would not use this firm again and would not feel confident recommending them to others.

It as taken a solicitor three years to sort out two relatives Wills at this company in Retford. I am no expert, but, i am sure it shouldn't have taken this long to sort! It took another solicitor approx' six MONTHS to sort two Wills/Probate out so why it took so long with our cases, i don't know! On a house sale, we didn't receive any correspondence from the conveyancer to keep us Updated Until i contacted them! Surely it is not down to the grieving clients to Push for a closure but we Had to because it took too long! It is okay doing a Will with them but when people are grieving They need it sorting has soon as possible, not eighteen months later!
From a unhappy ex client that will not be Recommending this Company to Anybody!!!

If I could give a higher rating I would! I dealt with Will Jones regarding a probate dispute. For obvious reasons it was a very sensitive subject, but Will made the process as smooth as it possibly could be, and guided me every step of the way. He was very welcoming and easy to talk to, he got us to a positive outcome and I couldn’t be more grateful. Communication was brilliant and timely, I would definitely recommend the firm and highly recommend Will!

If there were no stars to give I would. Telephoned today after receiving some paperwork about their costs as I felt they have misunderstood what I needed help with. Receptionist was very curt and rude and put me on hold while I was talking! When I said I wasn't happy with their explanation and felt the fees to be excessive and unclear I was told I can collect the papers I had left and go to another solicitor. I will collect said papers on Monday. Have a good weekend.

Our house sale was emotionally difficult as we were selling our parents home following their deaths. There were also added complications. Everyone we communicated with were friendly, polite and helpful and kept us updated with what was going on. Would definitely use again! A big thank you to all the staff.

Reece Wall dealt with the conveyance matter in a very professional and courteous manner considering all things not being so straight forward in relation to the sale. Any questions I had were answered promptly and directly and her giving personal attention to matters when so required gave me the reassurance that the sale would proceed as quickly as possible.
Highly recommended.
My thanks and gratitude go to Reece and her team, Kayla & Daniel.
Thank you
Kind regards
John Holloway

Excellent service cannot fault this company

Excellent service 1-1 was brilliant so informative will definitely use again well done and thanks again Reece and Daniel

Reece, Kayla and the team were incredibly helpful, and always available to answer our queries, over what for us was a particularly stressful and lengthy process

I needed some advice on a financial matter involving tax implications. Its the first time I have used Jones &co. The receptionist was friendly and welcoming. I thought I would have to wait for an appointment but was seen straight away and was given reliable advice which really helped me in decision making. I was so impressed by the professional manner and understanding of the advisor. I would recommend them to anyone.

This is the third property transaction that Jones and Co conveyancing team have handled. First class service, friendly and professional. I will certainly use their service again without a shadow of a doubt.

Highly recommend Jones&Co having used them for 3 property sales recently.
Emma and her team Jacqueline,Kim and Aimee handled our latest sale which fell through due to buyers pulling out twice ( sale chains breaking down) but finally completed today.
Communication was always prompt and polite and it is handy for us having an office 5 minutes away in Retford.

My experience of Jones & Co Solicitors
was an absolute lifeline and utterly invaluable. During a very difficult time following a death in the family and subsequent estate business it entailed
Gareth Day, Lily Morley, Toni Iannantuoni and Sarah Taylor were exceptional. They kept me informed at each step, explained processes and answered any query I had, no matter how ‘silly’ my questions were and explained all to me, and my very limited knowledge of the legal system and what to expect. They kept in touch with me throughout and always answered promptly.
With no exaggeration I would have had no idea where and what to do without each of them, and am sincerely grateful for all their care, time and guidance.
I would not hesitate to contact the team at Jones & Co again in the future.

K. Gair

Gillian Hempstock (& Team), Bawtry, Conveyancing...

Recent house sale managed in a calm, consistent and professional manner, representing true value and based on considerable experience and delivered in a structured, yet balanced and good humoured way.

House moving. Is. Difficult. Gillian Hempstock and her team at Jones and Co. were nothing other than consummate professionals throughout the entire process, often becoming a trusted source of truth in a fractured line of events.

Gill personally is a focused professional working fiercely for the benefit of her clients, even if that means having to explain that they - the client - may be wrong.

I fully endorse and highly recommend the teams at Jones & Co. without reservation and would happily use them again.