Our salesman, Zach, and the rest of JTF Business Systems go above and beyond everytime. It does not matter if we are purchasing a new printer or simply ordering toner for an existing model. They are... Toon meer
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JtF is the place to start. You probably won't need to go anywhere else - they've got everything and can take your description of what you need and make suggestions. Ask in particular for Zach - the gu... Toon meer
JTF Business Systems has been our go-to company whenever a technical issue arises and we couldn't be more pleased! They are a top notch group who provides exceptional customer service in record time.... Toon meer
I'm sure many of you reading this review are overworked, in a small office, where you typical wear many hats throughout the day. My JTF rep helped me find a printer and accessories that have greatly i... Toon meer
Bedrijfsgegevens
Over JTF Business Systems
Informatie afkomstig van verschillende externe bronnen
In 2008, JTF became a certified government contractor. Today JTF is the most trusted name in office equipment industry, What puts JTF in front of the completion, is our people. We're caring and responsible professionals with over 25 years of experience in office equipment industry. The most important aspect of our business is to understand the #1 reason for our success. At JTF we know "you come first and everything else falls into place behind satisfying your needs." You can depend on our people to respond quickly to all your needs
Contactgegevens
7368 Steel Mill Dr., 22150, Spring Field, VA, Verenigde Staten
- 703-658-2000
- info@jtfbus.com
- www.jtfbus.com
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Smart, kind guys right here in the US
Excellent product information provided to help us determine which machine to purchase, knowledgeable sales staff who want to help us find the best product for our needs, didn't want to sell us something we didn't need. Tech support was prompt, enjoyable to talk to and efficiently helped us set up our scanning. This company is made up of good guys right here in the US.
Gave me an unbeatable price
Gave me an unbeatable price. The customer service I received was equally impressive. I learned the printer I ordered online no longer was in stock, but the employee I communicated with apologized and was diligent about getting another one shipped to me as soon as possible. He also pointed out there was a similar, less-expensive model (without wi-fi) available to be shipped sooner, and it might be adequate for what I need. He was right and saved me a lot of money! Our small office was back up and running quickly.
Matt Matini is a pleasure to do…
Matt Matini is a pleasure to do business with! Very personable and professional. Very reasonable prices on his office equipment. Looking forward to working with him in the future!!
JTF was great to work with!
JTF was very easy to work with. Good communication, great service, great delivery and set up of printer. We will be back to purchase another printer!
Service from JTF is outstanding
Service from JTF is outstanding. Jonathan Bennett goes above and beyond what could be expected in customer service. Merchandise is delivered promptly, cost is reasonable and quality is high. I've been using JTF for approximately two years now and highly recommend them.
Amazing Customer Service
My experience has been great working with JTF. Zach Connelly has helped me get the products I need sent to me quickly. He's helped me trouble shoot issue to get to the correct solution. I would and have recommended this company to anyone with printer needs. :)
The Customer Service was…
The Customer Service was Phenomenal!!!!! We would highly recommend!!
Calls were always returned right away
Calls were always returned right away, I have purchased several machines and will continue to do so. Great experience every time!
We bought a new printer from these guys …
We bought a new printer from these guys for no other reason than because it was the best price we could find. Then they also had a warranty deal so we figured with what we saved with the purchase we might go-ahead and take a flyer on it for the measly $99 that was otherwise supposedly > $500 value! I typically avoid warranties because it's usually like throwing money out the window. So, never expecting to need it and when we got to a place where actually we did, we didn't then know if it would actually be honored. BUT! We did need the warranty and I have been shocked at how good these guys were at getting us the parts and technician to complete the job. The JTF folks were super-easy and amazing to deal with. I say that because when you're buying online and from people you have no legitimate reason to know whether they're a fly-by-night operation or will stand by their agreements (we had never heard of them, maybe we're the last to learn, we don't know), well, to us doing business with somebody we'll never see is sort of like a flipping a coin to our way of thinking because what's on the other end? Let me put it this way for anybody who's wondering... And also understand I can't guarantee or know they'll treat you as well as they did us. But after being so pleasantly surprised at how well they treated and responded to our warranty needs, it was me that asked them how and where could I give them a good review? I am taking time out to write this because we were so grateful to how they showed zero resistance whatsoever and accommodated everything necessary to efficiently get the printer back into working order with the new parts and arrangements for a technician (that cost us $zero$). So they deserve all of the praise we can give them they have earned this good review. So if you're like I am, skeptical about every single thing you hear or read because this world is just what it is when it comes time to have someone honor their accountability to you if things just don't work out like you expect? All I can say is these guys have been a day of sunshine in an unpredictable marketplace. Now here's something that kinda makes me giggle... Here I am needing to get a printer for my wife and for whatever reason and not until writing this review would have come here first and would have instead been on autopilot and just visited Amazon; that has simply become my habit. But again!! Face palm & duhhh... I will look here first before Amazon after finishing this, to compare and shop for her current printer need (but am unsure if these folks carry printers for personal use - but am about to find out). And hey you guys at the JTF place! If you're reading this check that out, lol... I just had that epiphany at this very moment to use you again. That's your reward, recognition, and incentive to keep up the good work because here is some real-time proof a customer is coming back because you gave an excellent performance, exceeded expectations, and our experience now gives you a return customer, LOL!! We want a printer that is both decent for the office and is also a great machine for printing photo-quality stuff. Plus, all of this review is true. Thank you! :) :) :)
Grateful
I am a person who will only write reviews if I have had a horrible experience or an exceptional one. I am glad to say that my experience with JTF Business Systems has been exceptional due to the assistance I have received from one individual, "Zach." Although I thought I knew what I wanted when I visited the website, after speaking with Zach, he was able to help me determine exactly the product that I needed...no pressure tactics! Over the months that it took for my agency to decide to purchase, receive, activate and register the equipment, he was there answering my questions in a most professional manner. I never had to speak with or e-mail anyone else for assistance or explain to someone else who I am, what I purchased, provide proof of this or provide proof of that...I don't have time for all of that! I just appreciate service beyond the sale and that is what I experienced with JTF and Mr. Zach. In the future, if I need to purchase anything of this magnitude again, I will not hesitate to contact JTF and I will hope that Zach will still be there.
Zach Connelly has been amazing to work …
Zach Connelly has been amazing to work with over the last several months. My school has purchased SMART Boards and Promethean Boards from Zach. He is there to help me with the research part, picking out what is best for our school and students, troubleshooting, and then checking in to make sure all is well. Zach is very easy to communicate with whether it's over the phone or through email. Zach is our go to man with all purchasing needs! Thanks for all you do!
Zach Connelly made the buying …
Zach Connelly made the buying experience great. After our experience with Zach on the first purchase, we decided to give your company more business with a second investment. In addition, we have made two additional referrals to your company. The service was great and the product was equal to that. Nice Job!
Great Customer Service
I have been very happy with the service I have received from JTF - Zach in particular. He always responds to requests in a timely manner and ensures my needs are being met. Many thanks!
Great products, great prices and great customer service!
Highly recommend...you won't be disappointed!
best experience
My company purchased a Xerox copier from JTF in October. Jon was very helpful in selecting the right copier. He was very knowledgeable and dedicated to answering all my questions. I highly recommend JTF to everyone!
This company was reliable and helpful in every way
Whenever I had questions about the printer, whether it was about how to use it, how to install the stapler or hole puncher functions, no matter what, they were always able to answer my questions fast and effectively. The company employees were also very kind and had great customer service.
Excellent Customer Service, Great Pricing, Fast Shipping
We had a SmartBoard that we needed a projector for, we contacted JTF Business Systems to order one to find it has been discontinued, our rep, Zach really went the extra mile to find a projector that would work with the SmartBoard we have. Pricing was good and it shipped to us fast. Thanks Zach and everyone at JTF for excellent service and pricing. I would highly recommend them to anyone!
The Best In The Business!!!!
I have used other companies for my copy machine services and no one came any where near the service that has been provided to us by JTF Business Systems. Sales team as well as office staff are exceptional. Response time on repairs or service is also exceptional. I have nothing but the highest ratings on all aspects of this company. My hat is off to there staff and management. It shows that there employees are happy and work in a good environment. Always very polite and friendly. They always make you feel like you are their priority. Keep up the great work!!
Excellent Service !!!
We bought a Xreox machine from JTF and we are 100% satisfied. I should say that JFT prices were very affordable and also the customer care from Zach was exceptional. I have no doubt recommending JFT for all your printer requirements.....
Excellent service!
JTF Business Systems has been our go-to company whenever a technical issue arises and we couldn't be more pleased! They are a top notch group who provides exceptional customer service in record time. Thanks JTF for solving my most recent scan to folder issue. You tackled it promptly and got me back to scanning in no time!
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