Julia Jones Reviews 

Excellent customer service
Would buy again

Extremely helpful company with exceptional customer service

Fantastic personal service and everything delivered exactly as described and on time. Perfect

Really great service, excellent communication. Very happy customer !

We are very happy with the Fama sofas! It was a rather long wait and a few delays due to change of delivery process from Spain, but these were out of control and the rest was brilliant!

really great chair and so easy to deal with this company

From the start. Great customer service Good knowledge about the product they're selling. I'm very helpful with the color selected I'm very happy with the The reclining chair looks great in my living room and very comfortable would definitely recommend this company quality product

Very good company. I am satisfied with the product. Fast delivery and very good email contact. I highly recommend

Very happy with furniture but there was a long delay in getting it delivered to me.

The Kylian swivel chair in Piscina fabric adds a bright, lively slightly quirky touch to our interior and is also extremely comfortable.
The selection of unusual chairs and sofas at Julia Jones made choice difficult and we will probably go back for more.
The chair was delivered very conveniently for us and we are delighted with it.

Excellent customer service from Rob and Zeta. Fabric samples sent quickly and fast email responses and call backs regarding any queries on my order. Really pleased with the overall service from Julia Jones and will definitely use them again

I discovered recliner chairs by Fama after visiting a cousin of mine. They are modern and stylish just what I was looking for. I found their website and contacted them via a message portal. I had a prompt reply via email and discussed what I was looking at. There is an absolute abundance of choices in the materials, not just colours but also designs from quietly understated to the more brighter and bold designs. Wanting a leather finish I managed to choose 4 colours that were close in colour to my other sofa. They sent the swatches with a stamped return envelope and 1 swatch matched my sofa exactly.
They were great at getting a quote to me quickly. There were no issues paying the 50% deposit. They double checked the colour I wanted and placed my order. The order did arrive with them in 10 weeks, and we managed to schedule a delivery for them to deliver from Wales to Cambridgeshire. Delivery was great and the guys set the chair up and explained everything. I was able to go to you tube and see the various chairs etc they had and decide from there. I have the Adan recliner in the wider version and it's just lovely. Would definitely recommend for those who want a reclining chair that are modern and stylish.

Excellent product coupled with excellent customer service.

Our second purchase. Colour matched to our first. Superb friendly and knowledgeable service. Efficient delivery and assembly. Good quality product. Will use again.

Always helpful advice and pleased with the products purchased. Delivered quickly and before Christmas

Fab service

From start to finish my experience was excellent. Lots of swatches provided and advice given about colour matching. No sense of pressure to place an order and Zeta even honoured the summer discount for me! Win win. The guys who delivered and assembled were amazing too. Thank you so much. Would defo recommend this company and the product. Over the moon.

Warm welcome. No pressure sale. Excellent product knowledge.
They sell a great product backed up with first-class delivery service. Lovely people as well!

Responded quickly to all queries. The chair we bought was cheaper from Julia Jones than other retailers. It arrived when they said it would!