Kennys Bookshop Reviews 

113
•
TrustScore 4 uit 5

3,8

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Beoordeeld met 5 van de 5 sterren

Hopefully, I'm finished with Amazon and can buy local. Books are a similar price and sometimes cheaper and delivery is free, maybe sometimes a little slower but this is a small price to pay for suppor... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

They have every book under the sun and their free shipping is very generous. I forgot to order something and did not have to pay any an extra fees which was great! I was so surprised to find a niche c... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Order undelivered after more than 35 days, I am experiencing difficulty & delay tactics obtaining refund from this seller. They have not provided any tracking or other delivery info. on whereabouts of... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I bought over many years without issue. A recent order had most books damaged due to imadequate packaging and it took ages to resolve as CS did not respond. Against my better judgement I ordered again... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Boekwinkel

Geschreven door het bedrijf

Independent bookshop in Galway, Ireland | Online at www.kennys.ie | We sell new, secondhand and rare books | Free delivery in Ireland on all books | We ship worldwide | Also an Irish Art Gallery


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

113 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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3,8

Alle reviews

(113)

33 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Order

I had an order that did not arrive originally, but they were very friendly and accommodating just note that the communication is not instantaneous as it goes through emails, so have patience. They sent a replacement and it arrived, very happy with the book.

31 mei 2025
Review zonder uitnodiging
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Antwoord van Kennys Bookshop

Thank you for the order with us, and the 5* review. Much appreciated! Sarah

Beoordeeld met 1 van de 5 sterren

Never arrived

It's been 3 months. Book never arrived, replacement didn't arrive either. I doubt they have been sent at all. Beware.

17 mei 2025
Review zonder uitnodiging
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Antwoord van Kennys Bookshop

Hi there, sorry to hear that your book never arrived. We always fulfill all orders and if we can't, we organise an alternative solution. Can you advise where your order was to, or the order details and I can look into what happened? Sarah

Beoordeeld met 5 van de 5 sterren

Fantastic service

My first time ordering from Kennys Bookshop. I was searching for a new version of an 'out of print' paperback book. I was delighted to find it available on the Kennys Bookshop website. I was informed that delivery would take 20-25 working days and the book was delivered perfectly wrapped much sooner. If a book is available on the Kennys Bookshop website, they will do their best to find it for you. Kennys Bookshop is my new "Book Depository".

11 maart 2025
Review zonder uitnodiging
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Antwoord van Kennys Bookshop

Hi Marian, thank you so much for ordering with us and for the lovely review - we really appreciate it! Sarah

Beoordeeld met 5 van de 5 sterren

Great selection and great prices with free delivery!

The selection of books and the prices are great not to mention free and fast delivery in Ireland. I love to support local and it’s easy to do so with a great shop like this. Will definitely be ordering again!

6 maart 2025
Review zonder uitnodiging
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Antwoord van Kennys Bookshop

Thanks so much for the lovely review and order Laura!

Beoordeeld met 5 van de 5 sterren

Shop with confidence

Excellent service. Book arrived in excellent condition fully bubble wrapped in a strong carton. Can't ask for more than that.

5 maart 2025
Review zonder uitnodiging
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Antwoord van Kennys Bookshop

Thanks so much Gerard for the lovely review and order with us! Much appreciated.

Beoordeeld met 4 van de 5 sterren

Hi Margaret here

Hi Margaret here, I ordered books a few weeks ago, may take a little longer to be delivered, but I had saw that on their reviews , had a small issue with one of the books. I emailed them and got a quick reply. Romana sorted the problem out immediately for me, the customer care I received was very much appreciated, so thank you romana and kennys book store.
Kind regards Margaret

19 februari 2025
Review zonder uitnodiging
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Antwoord van Kennys Bookshop

Thank you for the kind review Margaret!

Beoordeeld met 5 van de 5 sterren

Good experience as a new customer

I read some far from complimentary reviews but decided to give Kenny's Bookshop a try and the result was a perfectly good all round experience. The book arrived quickly into the UK and was well packed. The book itself is in excellent condition. I will definitely add the shop to my list for the future when I am trying to find the more rarer publications at good prices.

8 januari 2025
Review zonder uitnodiging
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Antwoord van Kennys Bookshop

Thank you for shopping with us Martin, and for the 5 star review. Much appreciated!

Beoordeeld met 5 van de 5 sterren

Brilliant service

Brilliant service. I ordered Harry Potter Minalima book on 21st December (evening time) and i got delivered literally on 23rd December before 10 o’clock. I wasn’t expecting it, as Christmas time, but received a pleasant surprise. Book in perfect condition, no issues and those illustrations. Seriously, something out of this world. Ended up ordering second part as well.

23 december 2024
Review zonder uitnodiging
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Antwoord van Kennys Bookshop

Thanks so much for ordering with us Sintija, and for leaving such a nice review! We really appreciate it!

Beoordeeld met 1 van de 5 sterren

Disgrace to small bookshops

ordered a book on November 15th for my son for Christmas, called on December 5th and told it was delayed coming from their supplier but was still on the way, Today (December 11th, beyond the time I can order from a different shop) they email to say they don't have the book but they can order from somewhere else if I want. I regret having tried to buy from Kenny's Bookshop

15 november 2024
Review zonder uitnodiging
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Antwoord van Kennys Bookshop

Hi Conor, I'm sorry that you didn't have a good experience with your order at Kennys and that your book didn't arrive in time for Christmas. It can happen occasionally that there are issues with stock from suppliers at Christmas, but we always try to rectify if it comes up and find an alternative solution. I'm sorry again that your order didn't work out in this case. Sarah

Beoordeeld met 5 van de 5 sterren

Fantastic shopping experience!

I am so happy with my book purchase from Kenny’s bookshop in Galway. Their selection was great and I found the book I needed very quickly. They were also much cheaper than the bigger retailers. The book arrived within a couple of days, I am just amazed at what a fantastic shopping experience I’ve had. I will be using Kenny’s for all of my book purchases going forward. Keep up the great work Kenny’s, it’s very appreciated!

6 december 2024
Review zonder uitnodiging
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Antwoord van Kennys Bookshop

Hi Abby, thanks so much for this lovely review, and for shopping with us at Kennys. Sarah

Beoordeeld met 5 van de 5 sterren

slow delivery but my books always show…

slow delivery but my books always show up. the books are in great condition and sometimes they're cheaper than what you can get in other bookstores. i highly recommend!

21 augustus 2024
Review zonder uitnodiging
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Antwoord van Kennys Bookshop

Thank you for the five star review! Many books on our website take longer than others - each one has a unique dispatch time, so that could be what happened in your case. We really appreciate the support and kind review! Sarah

Beoordeeld met 3 van de 5 sterren

No refund or return offered for damaged books after three weeks

Five collectable hardbacks sent in one book-wrap with no extra protection, so three damaged. One week for CS to reply and after 3 weeks still no resolution even after contacting a director. Update after a further week - apology and well-packed replacement copies now received so feedback amended accordingly.

29 november 2024
Review zonder uitnodiging
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Antwoord van Kennys Bookshop

Hi Bookseller, I am sorry that some of the books on your original order got damaged. We always have everything leave here in good condition and well packaged, but glad that your issue was rectified. Best wishes, Sarah

Beoordeeld met 5 van de 5 sterren

Delivery from Ireland to Greece

I ordered an art book from Greece. It was delivered in just over three weeks and for a good price. Shipping was only two euros. I'm very satisfied.

28 augustus 2024
Review zonder uitnodiging
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Antwoord van Kennys Bookshop

Thanks so much for this lovely review Nina, and for shopping with us at Kennys! Sarah

Beoordeeld met 1 van de 5 sterren

False advertising

Ordered a used book that was described as being in "good" condition, with "minor shelf wear". Received a different edition from what was on the website with a bent up cover, multiple cracks in the spine, yellowing pages and a musty smell. It should have been marked as "acceptable" at best.

12 augustus 2024
Review zonder uitnodiging
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Antwoord van Kennys Bookshop

Hi Marta, we catalogue all secondhand books individually and always try to match the description as close as possible to the item. Apologies that your book was not exactly as described.

Beoordeeld met 5 van de 5 sterren

I love Kenny's Bookshop

I love Kenny's Bookshop. They usually have what I am looking for and ship really quickly to Dublin. Their range is vast and comprehensive. I also feel that is really important that we support small, independent book shops. Keep up the good work!

21 juni 2024
Review zonder uitnodiging
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Antwoord van Kennys Bookshop

Thanks so much for this lovely review of Kennys Julie! We really appreciate it!

Beoordeeld met 5 van de 5 sterren

Reasonable prices, good packaging

I have shopped from Kennys several times over the past year and it has always been a very pleasant experience, and I am looking forward to shopping again.

True, the delivery may be somewhat slow, but since it is really cheap and the books are packaged well, I don't mind waiting a bit longer at all.

All in all, great!

17 mei 2024
Review zonder uitnodiging
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Antwoord van Kennys Bookshop

Thanks so much Milos for the kind review of Kennys - a lot of books on our website can take a bit longer as we get them in (each has a unique dispatch time) but a lot also can dispatch quickly. We really appreciate the nice review, thank you!

Beoordeeld met 4 van de 5 sterren

May take a little time to get your…

May take a little time to get your book/s together for dispatch but don't worry they are coming! This is OK by me as I usually buy books for a large queue and rarely need 'immediately'. Dependable though. Have a large stock and prices are quite fair. Will definitely use again.

13 juni 2024
Review zonder uitnodiging
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Antwoord van Kennys Bookshop

Hi Gary, a slightly old review but wanted to respond here now! We have a lot of books online that have longer dispatch times, so some can take longer. Look out for those labelled 'ships quickly' :) With thanks, Sarah

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