Kennys Bookshop Reviews 

113
•
TrustScore 4 uit 5

3,8

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Beoordeeld met 5 van de 5 sterren

Hopefully, I'm finished with Amazon and can buy local. Books are a similar price and sometimes cheaper and delivery is free, maybe sometimes a little slower but this is a small price to pay for suppor... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

They have every book under the sun and their free shipping is very generous. I forgot to order something and did not have to pay any an extra fees which was great! I was so surprised to find a niche c... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Order undelivered after more than 35 days, I am experiencing difficulty & delay tactics obtaining refund from this seller. They have not provided any tracking or other delivery info. on whereabouts of... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I bought over many years without issue. A recent order had most books damaged due to imadequate packaging and it took ages to resolve as CS did not respond. Against my better judgement I ordered again... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Boekwinkel

Geschreven door het bedrijf

Independent bookshop in Galway, Ireland | Online at www.kennys.ie | We sell new, secondhand and rare books | Free delivery in Ireland on all books | We ship worldwide | Also an Irish Art Gallery


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

113 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,8

Alle reviews

(113)

33 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I would order again

Order took 18 days to arrive to Saudi Arabia, I paid only 2 euros for the shipping! The book arrived in perfect condition. The only downside was not having a tracking number with my order but I would definitely order again!

18 mei 2024
Review zonder uitnodiging
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Antwoord van Kennys Bookshop

Thanks so much for the order and 5* review Naif!

Beoordeeld met 5 van de 5 sterren

I had been looking for long for an…

I had been looking for long for an EU-based online bookstore with normal prices and fair shipping costs, that also ships to Cyprus and I am so happy I found this bookstore. There's no book I needed that I couldn't find on their website until now. Shipping is also very fast. Would love to visit the physical bookstore one day :)

8 april 2024
Review zonder uitnodiging
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Antwoord van Kennys Bookshop

Thanks so much for ordering with us and for this lovely review Caterina, we really appreciate it! Sarah

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent.
Great choice, great prices and great service. The site is easy to navigate too.
Highly recommended.

6 maart 2024
Review zonder uitnodiging
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Antwoord van Kennys Bookshop

Thanks for the lovely 5* review Alan!

Beoordeeld met 5 van de 5 sterren

Great prices, amazing delivery

I ordered Baking Yesteryear as a gift for my sibling on Saturday 16th of December, and I am very happy. The book was originally €25, but there was a 30% discount on it meaning that I only got it for €18.22. There was no delivery fee as I’m in Dublin, which was great too, and the website said that it would take 4-8 days to get here, and I assumed that it would take even longer due to it being the holiday season, but no! It’s now Tuesday the 19th December and here I am with the book. The package arrived at my house safely, one corner of the package was slightly dented, but that was probably on the postie rather than Kenny’s. I got emails updating me when the order was confirmed and when the order was shipped, so it’s great on that front too.

TLDR; Great prices, fast delivery, and good communication. Very happy, will probably start using Kenny’s as a replacement for the book depository

19 december 2023
Review zonder uitnodiging
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Antwoord van Kennys Bookshop

Hi Ren, thanks so much for this lovely review of Kennys! Best wishes, Sarah

Beoordeeld met 5 van de 5 sterren

Best online bookstore in Ireland

As someone living in Ireland this bookstore is where i buy all my books. They do free shipping for books with the cheapest listings i can find, and their delivery service is so fast. None of the books i have ordered have come in any way damaged. They are really fast at processing and shipping the books and i can see myself never going to any other store to buy books. Genuinely best bookstore in Ireland 🙋‍♀️

24 augustus 2023
Review zonder uitnodiging
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Antwoord van Kennys Bookshop

Hi Lucy, thank you so much for this lovely review of Kennys! We really appreciate it! Best wishes, Sarah

Beoordeeld met 1 van de 5 sterren

Please deliver to my country

Says they ship wordwide yet they dont ship to most countries that are listed when you checkout.
Delivery info says they can't deliver to some countries because of COVID which is ancient history by now.
I live in Bosnia and Herzegovina and I don't get why they can't ship there yet they can to every country that is bordering with it.
I wrote them once about the issue a couple of months ago and nothing happened since then.
Truly a shame.

4 september 2023
Review zonder uitnodiging
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Antwoord van Kennys Bookshop

Hi there, thank you for your review. We are shipping to Bosnia and Herzegovina again for over a year or so now, it's currently €2 per book. I hope that helps! Sarah

Beoordeeld met 5 van de 5 sterren

Great service and great prices

I have bought several books here and I am very satisfied with them. Shipping to Denmark is a little slow, but I don't mind since the prices are fantastic. Two times my book has arrived damaged and both times they replaced it immediately. I am very pleased and happy about their great service and will keep buying books here.

24 augustus 2023
Review zonder uitnodiging
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Antwoord van Kennys Bookshop

Hi Pia, thank you for ordering with us and for the 5 star review!

Beoordeeld met 4 van de 5 sterren

Nice shop

Nice shop, friendly staff good selection

16 juni 2023
Review zonder uitnodiging
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Antwoord van Kennys Bookshop

Thank you Brandon, we appreciate it!

Beoordeeld met 1 van de 5 sterren

Very slow

Unfortunately EXTREMELY slow service. I’ve made my first order on the 7th of April and until today (the 21st) it hasn’t even been dispatched yet. I’m trying to find a replacement for bookdepository and haven’t found any luck yet. Guess its E-books from now on.

Update: I ended up canceling and refunding my order via PayPal because kennys customer service wouldn’t even bother replying to emails anymore lmao.

21 april 2023
Review zonder uitnodiging
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Antwoord van Kennys Bookshop

Hi Sam, just wanted to acknowledge this review with a reply. I am sorry that you had a bad experience ordering with us at the time. We have made a lot of improvements since then, please let us know if there is ever anything we can help with! Sarah

Beoordeeld met 5 van de 5 sterren

Received my book today...

Received my book today. I am in England. I was happy with the time to receive my book and also with the postal price which was less than most ebay sites charge. The book itself is in fantastic condition, as is the protective slip case. The price was very fair. nothing negative to say. A well deserved five stars and i looked you up on trust pilot to write this review- I wasn' t asked. Now going to see what other goodies you can provide me.

24 maart 2023
Review zonder uitnodiging
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Antwoord van Kennys Bookshop

Hi L, thanks so much for this lovely review of Kennys! Best wishes, Sarah

Beoordeeld met 5 van de 5 sterren

very helpful online book shop

They don't have all the books in the world but have a lot of them.
It's free postage!
I've sent books to family and friends and they charge a very small amount extra.
They sent the same book 3 times to my mum as the address was wrong and didn't charge a cent extra!

8 februari 2023
Review zonder uitnodiging
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Antwoord van Kennys Bookshop

Hi Mark, thanks for ordering with us and for leaving Kennys a 5* review - much appreciated! Sarah

Beoordeeld met 4 van de 5 sterren

They are a great independent bookshop…

They are a great independent bookshop with cheaper prices than the other big brand bookshops in Ireland, although delivery was quite slow I was willing to wait it out knowing my money was helping a small independent Irish owned business.

27 januari 2023
Review zonder uitnodiging
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Antwoord van Kennys Bookshop

Hi Holly, thank you for shopping with us and for the kind review. Some of the books can take a little longer to dispatch which is indicated online, which may have been it. Thank you so much for shopping with us! Sarah

Beoordeeld met 2 van de 5 sterren

Order of 3

Ordered 3 books, estimated shipping was up to 9 business days, received on 11th day that it will delayed. Finally they shipped it after 15 days, until then prices were lowering, which annoyed me, considering delays. I got the package today, the box was so dented and what I was afraid to see, happened. All 3 with bad dented corners, and the worst one with dirty bottom pages and also like it was in contact with water. Really bad condition. I know sometimes books can arrive with little dents, but this was the worst one I have ever seen, it really bothers me, considering I paid a lot for them and want to be in good condition.
Maybe consider using bubble wrap or old paper especially for international shipping.
Also this wasn't my first order.

14 oktober 2022
Review zonder uitnodiging
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Antwoord van Kennys Bookshop

Hi Kris, thanks for the review and I'm sorry to hear about the condition when the order arrived. Everything gets shipped out from here in quality bookwraps/packing, so possibly there may have been some damage in transit. Sorry about this, please feel free to email us at books@kennys.ie if we can help further. And thank you for ordering with us, Sarah

Beoordeeld met 4 van de 5 sterren

A bit slow but a real bookshop.

I remember reading somewhere that Kenny's were one of the very first bookshops to have an online service. However they have remained a small, local bookshop. I think that buyers need to bear this in mind when ordering. It can take a while to receive your books. I presume there is only a small staff at work on any given day.
The first book I ordered was slow in arriving but when I contacted them to explain that I needed it urgently I got it a day or two later.
My next order is taking quite a bit longer. Still no notification after 10 days. However I prefer to wait than to give my business to Amazon or Abebooks.

11 oktober 2022
Review zonder uitnodiging
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Antwoord van Kennys Bookshop

Hi there, thank you for choosing to shop with us and for leaving the review. Indeed there are some books that can take longer to dispatch than others, and we have added information on the website under each item to indicate this to help. Thank you for choosing to order with us, we really appreciate that. Sarah

Beoordeeld met 5 van de 5 sterren

one of the best out there at the moment & excellent/friendly customer service

have been happy to be buying from this bookshop for the last few years now.
range isn't too bad at all for a smaller bookshop, prices very reasonable & competitive & postage prices are excellent.
to top it off, customer service is possibly the BEST i've encountered in my years of buying books online.
i really wish other sites ('awesomebooks', powells books to name a few) took a page from their 'book' in that way.
in this day/age, customer service & actual human connection is slipping big time & all we really get are sub-standard items & horrible customer service from many companies (they've largely forgotten what it means to connect to others as PEOPLE).
it's strange to think these companies have forgotten that they exist because of US (the customer) - clearly, kenny's understand this...
i'd recommend this site/shop very highly in all aspects.

19 augustus 2022
Review zonder uitnodiging
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Antwoord van Kennys Bookshop

Hi Stephen, thank you for the lovely comments on the customer service and for ordering with us. We really appreciate that! Sarah

Beoordeeld met 2 van de 5 sterren

Online very slow

I say this is a lovely bookshop, however the service I found is very very slow. Ordered a book on the 23rd of July and it's the 8th of August and it is still to arrive / possibly be posted. Very disappointing as it's only down the road in the same country. As I say this is no reflection on the shop , just the online delivery service

7 augustus 2022
Review zonder uitnodiging
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Antwoord van Kennys Bookshop

Hi there, thank you for the review and feedback. Our apologies that your order took longer than it should have to dispatch to you, while some books take longer than others to dispatch, that was overdue so our apologies about that. If we can help further, please drop us a line to books@kennys.ie. Sarah

Beoordeeld met 5 van de 5 sterren

Brilliant

Was able to purchase rare book. Arrived well packed and timely here in the Netherlands. Shipping was only 1 euro. Very happy customer from mainland Europe. Will definitely buy here again!

27 juli 2022
Review zonder uitnodiging
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Antwoord van Kennys Bookshop

Thank you kindly Bert, we really appreciate it!

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