Kennys Bookshop Reviews 

113
•
TrustScore 4 uit 5

3,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Hopefully, I'm finished with Amazon and can buy local. Books are a similar price and sometimes cheaper and delivery is free, maybe sometimes a little slower but this is a small price to pay for suppor... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

They have every book under the sun and their free shipping is very generous. I forgot to order something and did not have to pay any an extra fees which was great! I was so surprised to find a niche c... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Order undelivered after more than 35 days, I am experiencing difficulty & delay tactics obtaining refund from this seller. They have not provided any tracking or other delivery info. on whereabouts of... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I bought over many years without issue. A recent order had most books damaged due to imadequate packaging and it took ages to resolve as CS did not respond. Against my better judgement I ordered again... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Boekwinkel

Geschreven door het bedrijf

Independent bookshop in Galway, Ireland | Online at www.kennys.ie | We sell new, secondhand and rare books | Free delivery in Ireland on all books | We ship worldwide | Also an Irish Art Gallery


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

113 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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3,8

Alle reviews

(113)

33 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 4 van de 5 sterren

I love Kennys

I love Kennys! A small Irish company, with a great range, and with a soul - unlike awful faceless conglomerates like book repository (Amazon owned). Look - delivery can be a little slow but I am willing to wait a couple extra days to support Irish jobs.

31 december 2020
Review zonder uitnodiging
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Antwoord van Kennys Bookshop

Hi RB, thank you for your lovely review of Kennys - much appreciated!

Beoordeeld met 3 van de 5 sterren

Prices fair but slow delivery and damaged.

I live in ireland and it took 12 days and an email to receive my book. After one week it hadn't moved on from processing stage so I emailed them and received a response saying it was to be shipped that day. It still took five days to come to me and I never received an email when it moved out of processing stage.
The book itself was fairly priced however the spine is damaged and there is a stain on the bottom.

3 november 2020
Review zonder uitnodiging
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Antwoord van Kennys Bookshop

Hi there, this review is quite old versus our reply here but wanted to acknowledge it still. Sorry that you had some issues at the time - all items have different dispatch times which can result in different timeframes for sending books out. We do send an email when orders are on the way now. So hope that helps with any future or other orders! Best wishes, Sarah

Beoordeeld met 1 van de 5 sterren

Hi I ordered off you a few weeks ago…

Hi I ordered off you a few weeks ago book came and I was very pleased. I then ordered another one for 17.95 it came and I am very disappointed it’s in terrible condition the pages are so stained and it also had a sticker on it for 3 euro and yet I payed 17.95 I will not be ordering again unless satisfied about this order.

4 september 2020
Review zonder uitnodiging
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Antwoord van Kennys Bookshop

Hi Tara, I know it is a while since you left the review but wanted to reply and advise that I am sorry that you received a book not as described and were unhappy with the service at the time. Kind regards, Sarah

Beoordeeld met 5 van de 5 sterren

Good customer service

Good customer service, I contacted them and they quickly solved my problem. Sometimes delivery can be a bit slow (from Ireland to Spain) because of the vicissitudes of international mail but the products were always as described (sometimes I've bought brand-new books from them, other times second-hand)

20 juni 2020
Review zonder uitnodiging
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Antwoord van Kennys Bookshop

Hi Carmen, a while since you left the review but replying to say many thanks for the nice words and for ordering with us. Best wishes, Sarah

Beoordeeld met 5 van de 5 sterren

Super fast delivery

Super fast delivery, book well packaged, can not find fault with this company

28 januari 2020
Review zonder uitnodiging
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Antwoord van Kennys Bookshop

Thank you Michael for this lovely review of Kennys!

Beoordeeld met 2 van de 5 sterren

Ordered and paid for books on the 20th…

Ordered and paid for books on the 20th of May and by the 7th of June nothing had showed up, no communications from them either. I think they sell books that they don't actually have in stock. I received an apology with promises to sort it out. Next day a different person emailed me to say the book wasn't available. Well it is on ABE books and Amazon also which is where I'll be going from now on. Very unhappy with the service.

17 juni 2019
Review zonder uitnodiging
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Antwoord van Kennys Bookshop

Hi there, a while since you left the review but replying to say our apologies that you had a bad experience at the time. We have made a lot of improvements since, should we ever be able to assist with anything in the future. Kind regards, Sarah

Beoordeeld met 2 van de 5 sterren

It took almost 8 weeks for the book to…

It took almost 8 weeks for the book to be delivered from Ireland to Denmark. That is far too slow. I asked for a status 3 times and the last time they didn't ever bother to reply.

15 juli 2018
Review zonder uitnodiging
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Antwoord van Kennys Bookshop

Hi Dorthe, a while since your review was left and I am sorry that you had a bad experience at the time. I'd like to advise that we have made a lot of improvements to our dispatch times, our stock and all emails to our customer service do get replied to. Best wishes, Sarah

Beoordeeld met 2 van de 5 sterren

Way, way too slow

Ordered a book that was described as located in Ireland(my country). A week went by before it was shipped. This company is way, way too slow

16 mei 2018
Review zonder uitnodiging
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Antwoord van Kennys Bookshop

Hi Cian, a while since your review was left. Sorry that you had a bad experience, but replying to say we have made many improvements since on our stock, dispatch times and information on same.

Beoordeeld met 5 van de 5 sterren

Order placed. Yearning for it xD

I have just placed an order on Kennys website. Everything looks OK.
They are specialized in Book, so no problem. Not like some Fish in the Pond website over there.
They have the best price for shipping around the world. (Yeah~ I do not mentioned those countries like U.S.A, Canada, England... . I talked about us, the rest of the world)
Looking forward to the book anyway ^_^
Update: I got the book. The package is really good. Thank you Kennys.
Around 25 business days from Ireland to Vietnam.

29 maart 2018
Review zonder uitnodiging
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Antwoord van Kennys Bookshop

Hi there, thank you for shopping with us and for the lovely review!

Beoordeeld met 1 van de 5 sterren

Unhappy customer

The book I ordered didn’t arrive in a new condition, even though they said it was new. They blamed the Spanish post for this- the packet had a bit of a hole in it and the spine of the book was scraped. They offered a refund of 15% instead of offering to send me a copy of the same book in a new condition. I declined the refund offer and won't use them again and do not recommend using them.
Noel Danaher

17 februari 2018
Review zonder uitnodiging
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Antwoord van Kennys Bookshop

Hi Noel, a while since your review was left but replying to say we are sorry that you had a bad experience at the time. Best wishes, Sarah

Beoordeeld met 5 van de 5 sterren

very good

very good
fast shipping
received books as described

1 juni 2017
Review zonder uitnodiging
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Antwoord van Kennys Bookshop

Thanks Nour!

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