KeyMe Locksmiths Reviews 4.208

When the worker arrived She then met them outside by my car. He had asked for her licence and registration. Which her name is not on the registration. We have different last names. And her Identification is not a valid drivers licence. My daughter asked the worker if she needs to contact me for approval to have access to the car. And he said no, that its okay. The car that he arrived in was an unmarked darker grey/brown color. She was already questioning his work. 
All that he did to unlock the car was press some air into the door and press the unlock button in the drivers door. Then started writing a ticket for the sale. My daughter signed scared to correct the man for the charge. So she called me and thats where everything even more questionable started happening.
Here is the point of view from my daughter:
 I called my mom to ask her for advice while the service man was standing leaning into the car demanding for my card information. I refused to give it to him again because i had already gave my card information over the phone when booking the service. He then decided he was going to call his boss to charge my card on file when my mom was telling him that he was over charging me. He was asking what the issue was and he wasnt listening to our complaint. He then began to speak in another language to his boss over the phone and was refusing to let us speak with him ourselves. I started driving away because he at first was scaring me the way he was leaning in the car, but then he walked away to talk further with his boss so we couldnt hear what was being said. 
There was a lot of miscommunication due to the other language spoken.
We asked for a business card or a correct phone number to reach the office he was coming from and refused to give us any information other than that the company is called keyme. He told me to go to google to find the phone number. The receipt also has nothing about the company on it; not a phone number to contact, or the name of the company. 

Absolute garbage. Stay away. The KeyMe Kiosk machine ate my car key when I tried to make a copy of it at my local Albertson's. It has been over a week of trying to get in contact with this company, and no response. Save yourself a headache and take your key to a professional.

I made three copies of a normal key. None worked.

What a scam! Went to their kiosk and wanted two keys. Ended up charging me for four. The help line was a joke. Dint use them.

I like the convenience of the kiosk & there was no wait in line. The price for a plain key was steep. Price range should be stated under each key type or a minimum. The time it took and the fact that I have to do my own keys should factor in a reduced cost. It took longer than I had anticipated. Location: Walmart Springhill, LA

If there was a no star i would pick that!! overpriced to the max and the job was terrible, had to call a different company.

I contacted keyme to get a quote on unlocking a 2013 hyundai elantra. I've never used a service like this before so I had no idea what they would charge. I literally started laughing when the guy told me it would cost $285. I said no thanks and within an hour I found someone local who came out and did it for $35.

This entire experience has been a complete disaster. I called ONLY to get a quote, and without any approval from me, I received a text saying a technician was on the way. I did NOT authorize any service, and I will absolutely NOT be paying for mileage or a tech visit I never requested.

What’s worse is the absolute runaround I’ve gotten trying to resolve this. I’ve called over 7 times. Most of the time, someone picks up and immediately hangs up. The two people who did bother to speak to me put me on hold and then disconnected the call completely. Unbelievable.

This is unprofessional, borderline scammy, and beyond frustrating. Someone needs to call or email me back TODAY. I’m not letting this go until I get a resolution. Either fix this or expect this review to go even further.

I placed an order at a Staples location. I never received order updates and after 2 weeks, noticed my keys had arrived at a warehouse 1 week ago but there was no further tracking information. I emailed customer support, and they told me the keys were never coming ... and that they couldn't send them to me, so they are now refunding me. I asked support why I hadn't been emailed or informed of this, and to please resend the keys. They told me that was not possible and did not offer to re-process my order. What an AWFUL customer experience!

Don’t waste your money. Company sucks and keys not even close to correct. Yet the stupid customer service person was no help. She was a mind less drone.

I needed a replacement key for my dad’s car since I lost his. The man they sent was very aggressive and didn’t listen to what I told him. He programmed it and gave me the key which was fine. I found that the key wasn’t working as it should like having to unlock it 3 times to unlock the doors and the push to start not working from the distance it did with my other key. I called to see if I could get a refund as I had driven to get the spare instead which was an inconvenience. The lady told me she’d see what she could do but I also told her to tell her technician to not come out because he wasn’t nice and his customer service sucked. She said she would but 5 minutes later he appeared with an attitude and argued with me and my mom about a refund and how I need to give him the key which I agreed to do and he hung up on us. I went outside and let him test the key and it worked but again he had to push the start button multiple times to start the car and it delays when you lock so it beeped an extra time. I told him I’d rather work with someone else and he kept saying no and being aggressive. The key didn’t unlock the door right away either like stated to him but he ignored that small detail too. He started it again standing on the side walk and threw the key into my hand qnd said “we don’t refund key it works bye” and stormed off. If I don’t get a refund that is okay I am not going to cry or throw a temper tantrum over a hundred or two hundred dollars but the way he handled it was beyond unprofessional and I hope he gets dealt with for that. Nobody here was professional on their end but I guess if you get your key and it works you can overlook the rest.

Keyme locksmiths is a scam. Quoted me $130-150 for the visit to unlock the door leading from the garage into the house after my daughter was locked out. I was out of town so I agreed to that. After the lock was changed, the service guy Mike calls to tell me the bill is $300. $130 for the call and then $30 to drill and then the cost of the deadbolt. $120 for a $13 deadbolt. Beyond ridiculous. Paid it because I was out of town and the service was already done but will never use them again and will definitely not recommend them.

I ordered 2 keys and THEY WERE DELIVERED TO THE WRONG CITY. Mind you, this city is nearby so MY HOUSE KEYS WERE SENT TO SOMEONE ELSE AND MY ADDRESS WAS CLEARLY ON TUE ENVELOPE. THIS IS EXTREMELY DANGEROUS. Customer service could only offer me a 25% discount and did not reissue my keys. THIS IS SUCH A HASSLE AND THEY DID NOT HELP AT ALL.

Scammers take your money then tell you they don't have locksmith available

I called T5:28

I went to home depot had two keys made, and they didn't work (twice) the gentleman told me that I had to have new locks on the doors. Went to walmart and used the keyme machine and made the two key and they work great.

I ordered some keys in their kiosk. 2 house keys and was given third house key free. Then I added 2 mailbox keys to the order. When I got the keys only the house keys worked. They refuse to give my full refund for the mailbox keys. Saying that the discount for the free key is the reason that I dont get full refund.

Do not book these guys! I booked with KeyMe and they dispatch this clown that wanted to charge me 1000 dollars just for two keys and a key fob. I talk this guys all the way down to 400 dollars for everything but I shouldn't have paid him nothing because there were other people that would do the job for 350 which makes me think these people were scammers. The lock doesn't beep when I put the lock on so I called them back again and they kept giving me the run around like a scam company would. This company is giving scam vibes and wont fix the errors that they made. I would call someone else, anyone else but these guys.

Charged $657.20 to change lock set on front door. I asked for a receipt and he told me to email him the request. I am still waiting. He wanted a check because he said he could not take a credit card.

Made an appointment for my ignition to be checked out at 245 the following day and they never showed up.