KeyMe Locksmiths Reviews 4.211

Was offered a buy two keys get one free promotion. I ordered three keys. I only got 1/3 keys and the cost of the other two keys was refunded to my card. I ended up paying close to 13 dollars for just a teal key. Lowe's has designer keys including NFL ones for mor more than $7. Save your money and time and go to Lowe's to get your key copied.

They say keys are supposed to ship the same day if ordered before noon. I ordered my key last week and still they haven't shipped my key, i emailed them and it will be at least 3 days, before it ships. I wish I had never used them. This is terrible service. No discount or refund for being so drastically late. It should be arriving by now. I should have gone to Walmart!

Locked my keys in car. Took them less than 10 min to get in and charged me $265. Was not happy. That is outrageous. You are a scamming company. I could of broken out my window for that. Will never use this company again.

he was respectful on the phone and in person. i forget his name but he has a higher voice, thick accent, light eyes (maybe blue?), and sagged jeans. i told the person on the phone 3 times i have a for two smart car. $120 for the key fob replacement and they were responsive by texts which i was thankful for but my whole day was wasted thinking they knew the car i had. i think they said 420 car? not too sure but it wasn’t a smart car. when i was asking if he could do it for the same price that he had told me originally, he didn’t even let me finish my sentence and declined.

I ordered there service the caller said it would be an hour before a locksmith could get out there, waited almost 2 hours before the locksmith called and said he was on the way it would be about 45 min for him to arrive. The caller nor the locksmith gave a price. The locksmith arrived and preformed the service and proceeded to tell me it was $238. I asked why it was so much because the call was placed well before 10pm. Locksmith told me they don't charge for time they charge for experience. I told him if I knew it would be $238 I would have called Pop-A-Lock who only charges a flat rate of $80. VERY unhappy with the service and would not recommend to anyone. This business is a scam.

BEWARE - SCAM! This company is a total scam. You may call them to request a locksmith because you locked yourself out of your residence only for them to scam you! They will act friendly and tell you not to worry, then proceed to get you to pay for the service ($250 in my case) and wait for a phone call from the locksmith. You’ll never receive a phone call and then they will either tell you that there isn’t a locksmith available in your area or pressure you to cancel for $80!

Tried to get ahold of the service, James answered and as I was speaking he disconnected the line, called back and spoke with Jacob, who said they would transfer me to their Manager, then disconnected the call.

this company is a scam. Please do not use this company. They stole my money and refused to give me a refund or we contacting the Better Business Bureau and the authorities as I was taking advantage of this company.

Charged me $300 dollars to drill out a toolbox lock and didn't replace it just drilled it out took less then 5 mins I was hoping they were going to fix the problem not add another one and charge that much

Locked keys in my car. They totaled a price of 180+ dollars to get a locksmith to me and wouldn't take cash. Said they only do it online or over the phone with visa or debit/credit cards. I called the next locksmith, it's now 60 dollars and they in my area. Keyme wanted payment but wasn't even in my area. Keyme is running some kind of scam.

So my car was locked and it was in the mall parking lot. Y'all already know mall parking lot is huge. I know the locksmith using iphone so thats why I send a drop pin location which gives the exact location even when you're in a big parking lot. Dude didn't click in maps just took out what the mall's name and drove to it. And of course map will take you to another location. I had to guide him through and describe where i was at. Dude said give him a minute, and called back with the "screaming attitude." I said let me walk to ya and instead of staying there, he drove to the restaurant near by, and force me to walk a long way to him without telling me where he at. He said "you're wasting my time, just tell me where you are", "i'm leaving, you are wasting my time", I sent him a picture of my view, he replied "i don't want a picture." Long story short, I found him and took him to my car. He gave us a rip off price ($275, the range is $50-$100). My dad said so expensive, he was screaming angry towards my dad "WHATTTT" after negotiating with him end up price is $200, still feel like rip off, my dad doesn't want to and need time to think, he was rushing us and telling us that we're wasting his time, while its only been 15 minutes, he started angry towards us and threatening to call the police, we were like "call, just call the police" He doesn't dare and still screaming like a c*****. Finally we just gave him $75 (service fees) to let him go because he's annoying. $75 with that attitude is not worth it! Screaming only is not helpful and tells the customer that they're wasting his time is infinitely negative points! KEYME, train your locksmith better :)!
3rd party phone: 888-510-2635
automatic phone: 888-240-0161
specialist that cussed: 754-209-5124

I cancelled an order less than 8 hrs after placing. After posting I received notice someone would respond in 48 hrs. Which allowed the key to be cut before a response to my cancellation request. These keys are 4-5 times the original cost and no refunds are available and no one to talk to about complaints. DO NOT USE THIS COMPANY!!!

Kee locksmiths are scammers. I asked them to rekey my house
Instead they replaced all the locks and charged mr $1731 for the three hours of work. Avoid them at all costs

I ordered a custom house key with a Dallas Mavericks design (my girlfriend’s favorite team) last week. I didn’t receive an email confirmation like I was supposed to, so I was a bit concerned. After waiting a bit, I reached out to customer service, & they informed me there was a delay. They were kind enough to issue a refund & even provided a discount code in case I wanted to reorder. Funny enough, just a few minutes later, the key arrived in the mail! The customer service was excellent, and Erica, in particular, was so sweet and helpful. Thank you so much!

Worst service ever. I am not one to really rate business because I do not have the time. So to do this is really big. If I could give them a negative I would give a negative 100. This is so bad that I have decided to report them to all governing bodies. BBB, Consumer fraud, etc. I called for services on Oct 10, 2024. And they sent a locksmith out and he cut the key incorrectly you can clearly see that the keys do not match. They do not want to refund my money or send someone who knows how to cut keys to recut the key. They guy who serviced me number is 630.331.3637 Itay...so if you get him call another service. He said he was coming to recut and never showed up. Now he is off and says talk to the company. I have called and spoken to over 30 people to get a refund. They either say they cant hear you or they hang up, or they transfer you to a dispatcher, how can he assist 🤔 with a refund. If any one else has experinced bad service...please report them asap.

The tech that came out was timely and professional, and was able to unlock my car for me in less than 30 seconds! It was a simple job, keys locked inside of car. It was around lunchtime and I only had to wait about 30 minutes for him to show up. He was great. BUT THE SERVICE COST $250. TO USE A PLASTIC ARM TO PULL THE LOCK OPEN IN A LOCKED CAR. HE DIDN’T NEED TO CREATE A REPLACEMENT KEY, HE JUST UNLOCKED THE DOOR. FOR $250.

Honestly wish I could give negative stars.
They had me playing phone tag with them for two hours, finally set up an appointment only for them to tell me that they don’t have any technicians at all. Not that there were no technicians for the appointment they set up with me, just none at all.

None, of the keys I had cut at their kiosk worked. Not One, of three 🤷‍♂️

The gentleman that helped us was very professional and respectful. I definitely would recommend his services.

Locksmith gave price per lock over the phone. Once work was completed he charges the agreed upon price per lock plus a $750 service call on top of the per lock price. He never told me about a service. Contacted KeyMe and they said I need to call the locksmith they sent out because he is a service partner. They subcontractor this out and will not help! Fraud