Kidmoto Technologies Reviews 

227
•
TrustScore 4 uit 5

4,0

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Prompt, great car and comfortable car seat for my toddler. Gave us peace of mind when travelling abroad and arriving late evening! Only slight negative was the driver who, despite being very pleasant,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

When you're travelling with a baby, extra planning is required. After doing some research, Kidmoto seemed like the best way to transport four adults and one four month-old baby girl from JFK to Manh... Toon meer

Beoordeeld met 4 van de 5 sterren

Our flight was delayed due to a snow storm. I continually updated the driver through the app, however the driver decided to head to the airport even though we hadn’t even taken off. When the receipt a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Really great service, punctual friendly drivers. This service is 'compulsory' in New York since children under two must travel in a carseat, but Uber and Lyft don't have carseats for under twos. The c... Toon meer

Bedrijfsgegevens

  1. Taxibedrijf
  2. ook in
  3. Reisbureau

Geschreven door het bedrijf

The Kidmoto App connects parents to a network of professionally trained drivers that provide installed child car seats for safe and easy airport and cruise car transportation. Parents fear traveling with young children because it’s terrifying to travel in a car with no car seats, unsecured car seats or the wrong car seats. Kidmoto provides a solution to a real problem with family airport car travel. Taxi’s and car services do not provide securely harnessed and installed car seats for children and therefore parents fear traveling with their small children. The Kidmoto app connects parents to a network of professionally trained drivers that provide secured child car seats for safe airport and cruise car transportation.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

227 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,0

Alle reviews

(227)

9 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Excellent service and fills a huge need…

Excellent service and fills a huge need for traveling families!

Loved this! Excellent driver and service! Only drawback was I didn't hear back through the chat feature in the app... not sure if it was working. Would love to have more details on where to go and meet the driver once we arrive at the airport. Our driver was extremely nice, prompt, and professional. The car and carseats were clean. Really glad we found this service. Our travel was so much easier! Thanks!

8 juli 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

driver was courteous

driver was courteous, reliable, and patient despite our luggage issue that caused us to be 30min delayed. he was wonderful with my children and ensured that they were belted into the car seats properly before starting our ride.

8 juli 2019
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Good service at a very high price

Price was very high and the online price estimator didn’t work so I couldn’t determine the price prior to the ride. I even tried to contact the company but you can’t find any phone numbers. The ride and car seat were great, but I was shocked by the price and just wished I had known prior.

30 juni 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

great service

great service. great conversation. awesome experience

29 juni 2019
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Estimate doesn’t include tolls?

The ride was great, as was the driver. But the service lost 1-2 stars for not including the toll in the estimate. That’s major, given that there’s no way to get from Newark Airport to Manhattan without paying a toll. Also, why was I charged a cash toll when the driver had an Ez-pass, and it was off-peak hours? It shouldn’t have been $15. Leaving tolls out of the estimate seems shady. Be upfront.

22 juni 2019
Review zonder uitnodiging
Logo Kidmoto Technologies

Antwoord van Kidmoto Technologies

Hi ND,

We appreciate the feedback.

I personally would like to apologize for any confusion the toll situation has caused. As a policy we have a $20 toll surcharge for all rides beginning and ending in NJ. Between the NJ turnpike toll and crossing over into Manhattan the tolls add up to between $15 and $22 We charge a flat rate of $20 to make it easier on everyone.

There a few reasons why we can not add the tolls to the estimate. The main reason is we operate in a few different cities in the country and the software isn’t set-up to where we can set that up yet. We are working with the app developers to make it happen though.

I hope this was able clarify things for you. If you have any other questions or concerns please feel free to reach me at Support@kidmoto.taxi

Seth Behrman
Director of Customer Support
KIDMOTO TECHNOLOGIES


Beoordeeld met 5 van de 5 sterren

Nelson was on time and an excellent…

Nelson was on time and an excellent driver. He was in communication with us before the trip and was aware of changes in our flight schedule. We were so grateful to have safe transportation for our entire family

3 juni 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Reliable and Safe

When you're travelling with a baby, extra planning is required. After doing some research, Kidmoto seemed like the best way to transport four adults and one four month-old baby girl from JFK to Manhattan, along with loads of luggage!
Everything went smoothly, with texts keeping us informed of the driver's whereabouts etc.
All in all, using Kidmoto couldn't have been easier to organise, and we would definitely travel with them again. Thanks for your reliable service and safe driving!

19 mei 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic, Stress free ride to Newark

Where to begin? We took the train to Manhattan from Newark, and that was an absolute nightmare with a 5YO and luggage. We decided to find a car company that catered to families with children on our way home, specifically a company that took care to install and maintain car seats and safe conditions for children. Enter KidMoto!

Seth arrived nearly 40 minutes early, helped load the car, and was very friendly for the hour we spent in his Ford Expedition. The car was very clean, and he ensured the ride was comfortable for everyone. One last thing, when we pulled up to the airport, there was a guy smoking near the curb. Seth hopped out, unprompted by us, and asked the guy to move a little further down as there were kids in the car. A nice touch to end a long car ride to the airport. I can’t stress enough, while the price seems high, it provides great piece of mind and is head and shoulders superior to other, larger ride share companies or taxis.

18 mei 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Perfect NYC Car Service Solution For Parents With Babies

My wife and I were traveling to NYC with our 14 month old baby and we did not want to deal with the hassle of bringing a car seat. We searched and searched, finally finding Kidmoto on Mommypoppins.com. The app was easy to use and we love the fact we were able to specify the weight of the child to find the perfect car seat solution. Our driver Nelson was professional, thoughtful and considerate. We enjoyed the service so much, we immediately booked a return trip to JFK. We will be using Kidmoto when we travel for years to come. Thank you!

15 mei 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wonderful experience

Wonderful experience. I will use Kidmoto everytime.
It was my first time travleing with my one year old alone. Flying is stressful much less coming into JFK.
As soon as we landed, we received a message saying our driver, Ramon was waiting for us. As soon as we exited the baggage area he came over and assisted us. he was warm, friendly and patiently helped me to buckle my child into the seat.

4 mei 2019
Review zonder uitnodiging
Logo Kidmoto Technologies

Antwoord van Kidmoto Technologies

Hi Kerise,

Thank you for choosing KIDMOTO to be your choice of transportation for your family.

I can not thank you enough for the kind feedback about our team member Ramon. Our drivers are what separates us from the rest, and we look forward to providing you our world class service the next time you have a need for us.

Seth Behrman
Director of Customer Support
KIDMOTO TECHNOLOGIES

Beoordeeld met 5 van de 5 sterren

Amazing service

Amazing service. Travelling with 2 kids to Newark . The folks at kidmoto went out of the way to help us with the travel to and fro from the airport. The drivers and the staff at kidmoto were very accommodating . Particulary liked their staff following up over text. Hope to see more of you guys in the future

4 mei 2019
Review zonder uitnodiging
Logo Kidmoto Technologies

Antwoord van Kidmoto Technologies

Hi!

Thank you for choosing KIDMOTO to transport your most precious cargo.

We are so happy to hear that you had a wonderful experience with your transportation , and we will be delighted to pass on the recognition to our staff.

Thank you so much, and you will definitely see us in other cities in the very near future. For information on where we what city we will be in next go to our Instagram page.

Seth Behrman
Director of Customer Support
KIDMOTO TECHNOLOGIES

Beoordeeld met 5 van de 5 sterren

We had a 5 stars service

We had a 5 stars service. Our driver was very helpful, empathetic and efficient. We couldn't ask for anything else.

30 april 2019
Review zonder uitnodiging
Logo Kidmoto Technologies

Antwoord van Kidmoto Technologies

Hi Leyre,

Thank you for choosing to ride with KIDMOTO!

Our drivers are extensively screened and we look for certain traits, so it is no surprise to us that you felt like you were in good hands. We appreciate the kind words, and I will surely pass them on to the staff.

Thank you again, and we look forward to seeing you guys in the future.

Seth Behrman
Director of Customer Support
KIDMOTO TECHNOLOGIES

Beoordeeld met 5 van de 5 sterren

Kidmoto is a great way to start and end your trip to NYC

I used Kidmoto in the summer of 2018 (June/ July) and it was perfect for our family of four (my wife and me, and our two pre-school aged children). We landed in JFK around 6-7pm (New York time) and the driver was waiting there to greet us when we got out of the baggage claim. He was friendly and patient (especially appreciated after a long flight from across the country) - he helped us load our bags into a clean, spacious, and air-conditioned SUV and understood the issues involved when traveling with small children. The car was exactly as we ordered it with respect to the size of the child safety seats that we needed/ requested. The driver was knowledgeable about the city and got us to our Manhattan destination in the normal amount of time (it was the end part of rush hour) while driving in a safe and smooth manner. It was our first time using Kidmoto, and we were so impressed as parents, we used it on our way back to JFK, when our trip was ending. We had the same satisfactory experience - a mirror image of our time getting into the city. All in all, a wonderful way to bookend a trip to the Big Apple. I've recommended the service to my friends, and would recommend it to anyone.

29 april 2019
Review zonder uitnodiging

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