Kidmoto Technologies Reviews 

227
•
TrustScore 4 uit 5

4,0

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Prompt, great car and comfortable car seat for my toddler. Gave us peace of mind when travelling abroad and arriving late evening! Only slight negative was the driver who, despite being very pleasant,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

When you're travelling with a baby, extra planning is required. After doing some research, Kidmoto seemed like the best way to transport four adults and one four month-old baby girl from JFK to Manh... Toon meer

Beoordeeld met 4 van de 5 sterren

Our flight was delayed due to a snow storm. I continually updated the driver through the app, however the driver decided to head to the airport even though we hadn’t even taken off. When the receipt a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Really great service, punctual friendly drivers. This service is 'compulsory' in New York since children under two must travel in a carseat, but Uber and Lyft don't have carseats for under twos. The c... Toon meer

Bedrijfsgegevens

  1. Taxibedrijf
  2. ook in
  3. Reisbureau

Geschreven door het bedrijf

The Kidmoto App connects parents to a network of professionally trained drivers that provide installed child car seats for safe and easy airport and cruise car transportation. Parents fear traveling with young children because it’s terrifying to travel in a car with no car seats, unsecured car seats or the wrong car seats. Kidmoto provides a solution to a real problem with family airport car travel. Taxi’s and car services do not provide securely harnessed and installed car seats for children and therefore parents fear traveling with their small children. The Kidmoto app connects parents to a network of professionally trained drivers that provide secured child car seats for safe airport and cruise car transportation.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

227 reviews

5 sterren
4 sterren
3 sterren
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1 ster

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4,0

Alle reviews

(227)

9 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Exactly what we were looking for

Exactly what we were looking for. Would love to see this in every city.

23 april 2019
Review zonder uitnodiging
Logo Kidmoto Technologies

Antwoord van Kidmoto Technologies

Hi Chad,

Thank you for choosing KIDMOTO to transport your family safely to your final destination.

We appreciate the sentiment, and our leadership is currently working on exposing our unique service in many cities throughout the country. Hopefully sooner rather than later we will be in the cities you frequent most.

The best way to follow where we are headed next is our Instagram page. Thanks again for allowing us to serve you and yours.

Seth Behrman
Director of Customer Support
KIDMOTO TECHNOLOGIES

Beoordeeld met 5 van de 5 sterren

Veronica is wonderful and kind

Veronica is wonderful and kind. She is reliable and makes the trip a pleasure

23 april 2019
Review zonder uitnodiging
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Antwoord van Kidmoto Technologies

Hi Amy,

Thank you for choosing KIDMOTO to be your choice of transportation for your family.

Veronica is a great assist to us, and I will be pleased to pass on the kind words. Thank you again, and we hope to see you soon!

Seth Behrman
Director of Customer Support
KIDMOTO TECHNOLOGIES

Beoordeeld met 4 van de 5 sterren

Expensive but excellent service

This app is great, really easy to use and a very good service. We booked transfers to and from JFK and the cars arrived on time with the correct baby seats. Both our drivers were excellent. It was all very relaxing and hassle-free. I’m only giving it four stars because it was extremely expensive!

17 april 2019
Review zonder uitnodiging
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Antwoord van Kidmoto Technologies

Hi Maddy!

1st off I want to personally thank you for choosing KIDMOTO, and for the kind words as well. I am glad everything went well, and I am delighted to hear that we provided you with our world class service.

I understand that our prices can be a little more expensive than a typical car service. There are a slew of reasons we have to charge a bit more than others, but it’s mainly for the added cost of our insurances, training, and the hiring of only the top qualified drivers in the area. Our car seats are top of the line, the added cost of training the drivers to install the car seats correctly, and the extra insurance we pay to cover you, and your most precious cargo are just a few of them.

Thank you for taking the time out to leave us a review, and Please email me at Support@kidmoto.taxi before you book your next trip with KIDMOTO.

Seth Behrman
Director of Customer Support
KIDMOTO TECHNOLOGIES

Beoordeeld met 5 van de 5 sterren

We had a great experience

We had a great experience. They are tailored to families with small kids and really understand what would be most helpful. Would definitely use again when in NYC.

12 april 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Our ride was there on time

Our ride was there on time . He responded to my change of pickup time request promptly. The driver was a good conversationalist, we enjoyed our rides both to and from the airport .

10 april 2019
Review zonder uitnodiging
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Antwoord van Kidmoto Technologies

Hi Sumera,

Thank you for choosing KIDMOTO! We are so pleased that everything went well, and that you enjoyed your ride.

Seth Behrman
Director of Customer Support
KIDMOTO TECHNOLOGIES

Beoordeeld met 5 van de 5 sterren

Terrific kids friendly app based car service.

Outstanding ride service that is very kid friendly. Very nice, safe and professional driver. He had the car seats ready and toys for the kids. Fair pricing and transparent app. The ease to book multiple car seats was outstanding. We will definitely use them the next time that we are in NYC and any new locations that they add.

7 april 2019
Review zonder uitnodiging
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Antwoord van Kidmoto Technologies

Hi Joel,

Thank you for making KIDMOTO your number 1 choice for your families transportation needs. We are very pleased to hear that you had such a wonderful experience and we look forward to seeing you again in the near future.

Seth Behrman
Director of Customer Support
KIDMOTO TECHNOLOGIES

Beoordeeld met 5 van de 5 sterren

a great car service needed for parents…

a great car service needed for parents with small children

1 april 2019
Review zonder uitnodiging
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Antwoord van Kidmoto Technologies

Hi Mel,

Thank you for the kind words! We look forward to seeing you in the near future!!!!

Seth Behrman
Director of Customer Support
KIDMOTO TECHNOLOGIES

Beoordeeld met 5 van de 5 sterren

Perfect

Perfect. Finally a NYC car service that has infant car seats. Drivers showed up on time and had proper seats ready and installed. Great txt and chat feature lets you communicate with driver via app. Used both in and out of JFK. App worked seamlessly. Perfect.

29 maart 2019
Review zonder uitnodiging
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Antwoord van Kidmoto Technologies

NYC Gator,

We are delighted to hear that you had such an easy experience and that everything worked seamlessly! Our goal is to be the number car service for families in NYC and beyond! Thank you for choosing KIDMOTO and we look forward to seeing you soon!!!

Seth Behrman
Director of Customer Support
KIDMOTO TECHNOLOGIES

Beoordeeld met 5 van de 5 sterren

Perfect way to travel with a newborn in NY!

Perfect way to travel with a newborn in NY, and drivers have all been so kid friendly!

29 maart 2019
Review zonder uitnodiging
Logo Kidmoto Technologies

Antwoord van Kidmoto Technologies

Hi Jane,

It is our pleasure to have been there to help transport your most precious cargo! Our drivers all take great pride in their customer service and we look forward to providing you with that same great service each and every time.

Seth Behrman
Director of Customer Support
KIDMOTO TECHNOLOGIES

Beoordeeld met 5 van de 5 sterren

Had an awesome experience

Had an awesome experience with Nelson in NYC. On time for both reservations, big clean SUV with car seat properly installed. Even had toys waiting for my daughter to play with, and keep when we were done. Will definitely use again!

29 maart 2019
Review zonder uitnodiging
Logo Kidmoto Technologies

Antwoord van Kidmoto Technologies

Hi Mathew,

Thank you for the kind words! Nelson is one of our premier drivers, and it is no surprise to us that he took such good care of you guys. We appreciate the opportunity to serve you and we look forward to providing you our world class service each and every time!

Seth Behrman
Director of Customer Support
KIDMOTO TECHNOLOGIES

Beoordeeld met 5 van de 5 sterren

Great service for families!

It was super easy to make our reservation. The car was clean & the car seat was perfect for our 1 year old. The driver was very friendly! Definitely would recommend!

25 maart 2019
Review zonder uitnodiging
Logo Kidmoto Technologies

Antwoord van Kidmoto Technologies

Hi Lanie,
Thank you for choosing KIDMOTO as your preferred choice of transportation. I am glad to hear that everything went perfect!

Thank you

Nelson Nigel
KIDMOTO TECHNOLOGIES

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience. I took my 6 yo son on a trip to New York City, and needed to find a good option for transportation from the airport to the hotel and back. KidMoto was wonderful! They showed up on time, with car seats already installed, and both of the drivers we had were very courteous and safe. It was an expensive service, but I feel like it was worth it for the peace of mind.

18 maart 2019
Review zonder uitnodiging
Logo Kidmoto Technologies

Antwoord van Kidmoto Technologies

Hi Elizabeth,
Thank you for the positive review! It is has been our pleasure to serve you and yours! We look forward to providing you our world-class service the next time you have a need for transportation.

Thank you,

Nelson Nigel
Kidmoto Technologies

Beoordeeld met 5 van de 5 sterren

We had an awesome experience with…

We had an awesome experience with Kidmoto. They arrived promptly to the airport to pick us up, had a nice clean car with a car seat that was properly installed and had adequate room for our luggage and us. Driver was super friendly and pleasant to talk with. We booked a round trip and the same driver took us back to the airport. He arrived at our hotel exactly when he said he would and got us back to the airport safely and again was great to talk with. He really made the trip awesome. We will most certainly use Kidmoto again when we travel back to NYC. Overall awesome experience and highly recommended.

15 maart 2019
Review zonder uitnodiging
Logo Kidmoto Technologies

Antwoord van Kidmoto Technologies

Hi Kelly,
Thank you for the kind words! We are pleased to hear that you had such a wonderful experience. Thank you for choosing KIDMOTO as your preferred choice of transportation for your family and We look forward to providing you our world-class service in the near future.

Thank you,

Nelson Nigel
Founder
KIDMOTO TECHNOLOGIES

Beoordeeld met 5 van de 5 sterren

Solved all our Problems

Kidmoto made travelling with a toddler so easy, and solved every problem we had on arrival in NYC, be it car seat, portable crib or stroller etc. Took a lot of stress around travelling with a child away. We would use them again, and recommend them to anybody.

15 maart 2019
Review zonder uitnodiging
Logo Kidmoto Technologies

Antwoord van Kidmoto Technologies

Hi Katy! Thank you for choosing Kidmoto as your choice of transportation for your family. Our goal is to make travel with children as safe and simple as possible. I am pleased to hear that we succeeded in providing you that service, and we look forward to seeing you again in the near future.

Thank you

Nelson Nigel
KIDMOTO TECHNOLOGIES

Beoordeeld met 5 van de 5 sterren

Impeccable service: perfect for family travel

Both drivers we had were amazing: professional, social, etc. Drivers were helpful (when we got in several hours late the driver was more than helpful with luggage while my wife or I attended to a very grumpy toddler up WAY past his bedtime). We felt very safe in the car while drivers navigated through Manhattan: a sharp contrast to taxi and Uber drivers! Vehicles were extremely clean and well maintenanced, and car seats were perfect for our toddler. Drivers were on time or early, and easy to spot at the airport coming in (past midnight), and picking us up at the hotel; they were in constant communication and kept us up-to-date regarding pickup times.
All services were as advertised or better (one driver had candy!!), and we will use the services again when needed!

15 maart 2019
Review zonder uitnodiging
Logo Kidmoto Technologies

Antwoord van Kidmoto Technologies

Hi Pauline,

Thank you for a wonderful review! Everything you outlined in your review is what we strive for. Our drivers go through a rigorous training program, and we have a very high standard for the condition of their vehicles. It is by design that your experience went so well, and when you use us again, you can expect to get the same GREAT service every time!

Thank you for choosing KIDMOTO for your preferred choice of transportation.

Kidmoto Staff
KIDMOTO TECHNOLOGIES

Beoordeeld met 5 van de 5 sterren

My family has used Kidmoto many times…

My family has used Kidmoto many times and I give them two thumbs up for excellent customer service, on time drivers and excellence knowledge of quickest routes and full knowledge of children’s car seats. My family trusts them with our most valuable assets: our children. Thanks Kidmoto!!

14 maart 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Really easy and reliable service

Really easy and reliable service. Made travelling with a 10month old baby from England to NYC so much easier. We were all catered for really well and the service was perfect.

Thank you.

14 maart 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly Recommended!

I used Kidmoto to assist with transporting myself, my 3 month old daughter and 6 year old son. It was amazing to be a safe and reliable vehicle with proper car seats and friendly service. Do not hesitate to use this company, they are worth every penny!

11 maart 2019
Review zonder uitnodiging

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