Kids Planet Day Nurseries Reviews 

203
•
TrustScore 3.5 uit 5

3,7

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Beoordeeld met 5 van de 5 sterren

Our little girl Hallie started at kids planet school house 4 weeks ago after many recommendations from friends who have had babies and children attend this nursery and said the staff are amazing, we... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ultimately we chose Lytham Lodge because they have an organic allotment. We feel a great importance that our son learn about organic food and the source of vegan produce. We love the location of... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Beautiful setting with fantastic staff My granddaughter has such a lovely time here and they learn so much from udeskol.

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

My child has attended Kids planet since a baby. We have had complaints about the way it has been run if every room they have been in. They are money grabbing, wanting extra fees off you all the time.... Toon meer

Bedrijfsgegevens

  1. Peuterschool

Geschreven door het bedrijf

Kids Planet Day Nurseries are an award-winning independent, family-led group of over 240 nurseries providing the highest standard of early years education and care. Each of our teams are committed to creating a unique, safe and secure environment where children are at the heart of everything we do, ensuring families feel secure and at home within our nurseries.


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

203 reviews

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3,7

Alle reviews

(203)

48 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Kids Planet West Bridgford

As other parents will understand, choosing a nursery for your child (especially before they’re able to communicate) is an extremely daunting experience, however, choosing Kids Planet West Bridgford was a no brainer for us, and we felt instantly comfortable when we went for our first viewing and subsequent settling in sessions.

Our daughter has been with the West Bridgford setting for just over a year now, and is developing into a sociable and confident toddler, and we feel that the nursery have played a vital role in this.

She is currently in the baby room, and Leah and the team are nothing short of amazing. This is evident in how comfortable and happy our daughter is when she arrives to nursery. They always take the time to talk to you in the morning and give you an overview of the day on pick-up. We will forever be thankful to them for making a hard situation that bit easier, and for everything they have done for our daughter. She is due to transition to the toddler room very soon, and we are looking forward to seeing how her development progresses further.

To give a fair review, our only gripe is that the nursery have introduced a consumables fee, in addition to the existing daily fee. I believe this is in line with the government funding changes, and acknowledge that most other nurseries have taken a similar approach, so I don’t think this is unique to KP. Our only hope is that the staff have been able to reap some of the benefit of this in form of a pay rise, as they too are faced with rising costs like the rest of us.

Overall our experience so far has been brilliant and I wouldn’t hesitate to recommend this nursery to any other local parents looking for childcare.

23 mei 2025
Review zonder uitnodiging
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Antwoord van Kids Planet Day Nurseries

Thank you for your wonderful review.
We’re so pleased to hear that you’ve felt comfortable and confident choosing Kids Planet West Bridgford for your daughter, and it’s fantastic to know that she has been thriving in her time with us. Leah and the team are truly dedicated to providing the best care and development for all the little ones, and we’re delighted that your daughter’s journey with us has been a positive one so far.
Thank you again for taking the time to share your thoughts.

Beoordeeld met 2 van de 5 sterren

Nutrition

I’ve generally appreciated the care and attention the staff provide at this nursery towards my daughter, but I’m disappointed to learn that frozen, pre-packaged foods are being served to the children. At this early stage in development, nutrition plays such a vital role, and I had expected more fresh, wholesome meals to be a part of the daily routine. It’s disheartening to think that convenience may be prioritized over quality when it comes to our kids' health. I hope the nursery reconsiders its food choices and moves toward more nutritious, freshly prepared options.

20 mei 2025
Review zonder uitnodiging
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Antwoord van Kids Planet Day Nurseries

Thank you for your review, Adam.
We're so pleased to hear that you’ve generally appreciated the care and attention your daughter has received from our team. We completely understand your concerns about nutrition, and we take them seriously. As you’ve mentioned, nutrition plays a vital role in early development, and we are committed to offering the best for our children. We’ve attempted to get in touch to discuss your feedback further, and if you would like to speak with us directly, please do reach out. We’re always here to listen and ensure that your child’s wellbeing remains our top priority.
Thank you again for sharing your thoughts with us!

Beoordeeld met 5 van de 5 sterren

Brilliant Nursery

My child loves coming to nursery! The staff are fantastic! As a parent, it makes me happy and content knowing my child is having the best day

8 mei 2025
Review zonder uitnodiging
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Antwoord van Kids Planet Day Nurseries

Thank you for your lovely review, Steph.
It’s wonderful to hear how much your child enjoys coming to nursery, and we’re so pleased to know that our team helps you feel happy and reassured too. Creating a warm, fun, and nurturing environment is what we’re all about, and your feedback means the world to us.
Thank you again for sharing your experience.

Beoordeeld met 5 van de 5 sterren

Amazing Nursery

My child has come on so much since starting at Kidsplanet nursery, she loves walking in to her room in the morning and never wants to leave at the end of the day. All staff are so friendly and caring, they listen to parents and work with parents to ensure the needs of their child are always met. My daughter’s speech is amazing and she is so happy everyday. Cannot recommend this nursery enough. 5 stars. 🌟

8 mei 2025
Review zonder uitnodiging
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Antwoord van Kids Planet Day Nurseries

Thank you so much for your fantastic review.
We’re delighted to hear how much your daughter is enjoying her time with us and how well she’s progressing, it’s always lovely to know she’s so happy and settled. Our team work hard to build strong partnerships with families, so it’s great to hear you feel listened to and supported.
Thank you again for your recommendation and kind words.

Beoordeeld met 5 van de 5 sterren

Kids Planet Irlam

My son attends OOSC, he really enjoys going there after school. The staff are all so lovely and easy to approach if i ever have a concern.

8 mei 2025
Review zonder uitnodiging
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Antwoord van Kids Planet Day Nurseries

Thank you for your lovely review, Vicky.
It’s great to hear that your son is enjoying his time at our Out of School Club at Kids Planet Irlam. We’re so pleased you feel supported by the team and find them approachable, it’s really important to us that families feel at ease and able to chat through any questions.
Thank you again for your feedback.

Beoordeeld met 5 van de 5 sterren

Great activities

Great activities, staff and flexibility.

30 april 2025
Review zonder uitnodiging
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Antwoord van Kids Planet Day Nurseries

Thank you for your kind review, Ruth.
We’re delighted to hear you’ve had such a positive experience.
We really appreciate your feedback, thank you again!

Beoordeeld met 5 van de 5 sterren

Brilliant nursery

Brilliant nursery. Both my children have loved attending the nursery. The staff are friendly and welcoming with the children. They inform you of any concerns or updates and have dealt with issues promptly should they arise.

30 april 2025
Review zonder uitnodiging
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Antwoord van Kids Planet Day Nurseries

Thank you for your lovely review, Steph.
We're so pleased to hear both of your children have enjoyed their time at the nursery. It’s great to know the team has made you feel supported, informed, and reassured throughout your journey with us.
Thank you again for sharing your experience, it means a lot!

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic nursery my son has…

Absolutely fantastic nursery my son has asd and they have been amazing with him in getting him all the support he needs put into place so that they can meet his needs very well, nursery was fantastic helping with ehcp process for school starting in sept cannot fault them 1 bit staff are all really friendly

30 april 2025
Review zonder uitnodiging
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Antwoord van Kids Planet Day Nurseries

Thank you so much for your lovely review, Miss Lowry.
We're delighted to hear how well your little one has been supported and that you've had such a positive experience with the team. It’s wonderful to know that our approach has helped make the EHCP process smoother and that we’ve been able to meet his needs along the way.
Thank you again for taking the time to share your experience.

Beoordeeld met 2 van de 5 sterren

Making money is the priority at Kids Planet not the children

My son goes to Kids Planet Stalybridge and the girls in his room are all so lovely and really look after him so no complaints there. However, we will be moving him to a different nursery come the start of the new term which is the soonest we can do it because all higher management seem to care about is how much money they can squeeze out of parents rather than children’s development. There was zero transparency about the ‘Essentials and Extras charge’ that was tacked on to our bill and our bill recently also shot up by an extra £100 out of nowhere and with no warning. It’s not acceptable and the only explanation they could come up with it when I queried it was something about the funding not being able to be stretched over the full term. I want my son to develop and socialise but I also want to be able to afford to take him out to places and have fun with him when I’m not working which Kids Planet is making it increasingly difficult to do. I’m pretty sure that other parents will be following suit in leaving as in the current economy not many parents are going to accept a significant increase in a bill with no warning or explanation. A shame that money is the priority and not a mindset I can get on board with

29 april 2025
Review zonder uitnodiging
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Antwoord van Kids Planet Day Nurseries

Thank you for taking the time to share your feedback, Katy.
We’re pleased to hear your kind words about the team at Kids Planet Stalybridge and that your son has felt well cared for during his time with us, that truly means a lot.
We're sorry to hear, however, that you've felt let down by the recent changes to your fees and communication around funding. We completely understand how frustrating and unexpected costs can impact families, and we’re sorry for any stress this has caused.
As discussed with the nursery manager, the fee increase relates to how the local authority allows us to allocate funded hours across the summer term. We appreciate that this may not have been clear from the outset, and the nursery has since been in touch with all families to provide further explanation and reassurance. We’re also working to improve how we communicate funding information to help parents plan ahead.
Thank you again for your feedback, it helps us continue to improve the experience for all families. We’re grateful you chose Kids Planet for your child’s early years and wish you all the best moving forward.

Beoordeeld met 1 van de 5 sterren

Terrible noise and dont care about any of the neighbouring properties

There Weybridge nursery is surrounded by residental houses which have to suffer the constant noise throughout the day . They have done nothing to shelter the neighbours from the noise. If you thinbking of sending your kids to the weybridge branch . Please DONT.....please.

28 april 2025
Review zonder uitnodiging
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Antwoord van Kids Planet Day Nurseries

Thank you for taking the time to leave your feedback, Paul.
We’re sorry to hear of your concerns and want to reassure you that your comments have been shared with the nursery manager. We understand the importance of being a considerate neighbour, and our area manager has recently met with nearby residents to listen and respond to any worries raised. We’ll continue to explore ways to reduce any disruption while ensuring the children have a safe and engaging space to learn and play.
Thank you again for bringing this to our attention.

Beoordeeld met 5 van de 5 sterren

West Bridgford Review

My daughter has been with kids planet day nurseries (west bridgford site) since she was in the baby room, she is now in the pre school room getting ready to leave for school in September. We’ve had the most amount of support from all staff in each room and I couldn’t be happier with my child’s progression. Really happy I chose this nursery to send my child to and thank you for all the support you have given us throughout the years.

28 april 2025
Review zonder uitnodiging
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Antwoord van Kids Planet Day Nurseries

Thank you so much for your lovely review, Khelsea.
We’re so pleased to hear that your daughter has had such a positive journey with us at Kids Planet West Bridgford. It means a great deal to know that you’ve felt supported every step of the way, and that her development has brought you so much pride.
Thank you again for your kind words and for choosing us to be part of your little one’s early years journey.

Beoordeeld met 5 van de 5 sterren

Kids Planet West Bridgford - Amazing!

Kids Planet West Bridgford is a truly exceptional nursery that excels in every aspect of early childhood education. The staff are incredibly dedicated, nurturing, and skilled, creating a warm and supportive environment where children feel safe and valued. Their genuine passion for teaching and their ability to connect with each child is truly remarkable.

The nursery offers a diverse range of activities that cater to the varied interests and developmental needs of the children. From creative arts and crafts to interactive storytelling sessions, every activity is thoughtfully designed to inspire curiosity and creativity. The children are always excited to participate and learn something new each day.

Their approach to outdoor learning through their Udeskole program is outstanding. The outdoor space is well-equipped and beautifully maintained, providing a safe and stimulating environment for children to explore nature. Whether it's gardening, bug hunting, or nature walks, the children are encouraged to connect with the natural world in meaningful ways.

The nursery is committed to the holistic development of each child, focusing on their physical, emotional, social, and cognitive growth. The staff regularly assess and monitor progress, providing individualized support to help each child reach their full potential. Kids Planet West Bridgford is a fantastic choice for any parent seeking a nurturing and enriching environment for their child. Highly recommended!

24 april 2025
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Antwoord van Kids Planet Day Nurseries

Thank you so much for your fantastic review!
We’re delighted to hear about your positive experience with Kids Planet West Bridgford. It’s wonderful to know that our team’s passion, dedication, and commitment to providing a rich and nurturing environment has had such a positive impact. Your lovely feedback about our activities, outdoor learning approach, and support for each child’s development truly means a lot. Thank you again for recommending us and for your kind words!

Beoordeeld met 5 van de 5 sterren

Kids Planet West Bridgford

Our two children attend Kids Planet in West Bridgford and we have been really happy with our experience of the nursery. The team are absolutely amazing and I feel that they go above and beyond to make our children feel safe, secure and settled. This is evident from the very close bonds our children have made with many members of the team. In the last year, the nursery has made some really positive changes with the introduction of Udeskole - which has meant our children are spending a lot more time outside, learning new skills and understanding nature. We feel this has had huge benefits to the overall wellbeing of our children. The main reason we chose KP West Bridgford for our children was because of the small, family-feel setting that they've created and that we wanted for them. Both of our children had exceptional settling in experiences to the baby room, I cannot fault the level of care and attention to detail both of our children received during the initial settling period, and beyond (forever grateful Leah and team!). We as parents also felt supported and at ease that our children were well looked after, often receiving updates during the day about how they were doing (especially helpful during any teary drop offs!). The team are an absolute credit to the nursery and it's great to see that management recognise the importance of the team's wellbeing as much as the children's, something I believe is often overlooked at other settings. Thank you KP West Bridgford!

24 april 2025
Review zonder uitnodiging
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Antwoord van Kids Planet Day Nurseries

Thank you so much for your wonderful review!
We’re thrilled to hear how happy you are with your experience at Kids Planet West Bridgford. It’s fantastic to know that your children have built such strong bonds with the team and are thriving through their outdoor learning experiences. We’re so proud of the supportive, family-feel environment we create, and your kind words mean so much to everyone involved. Thank you again for your lovely feedback and for trusting us with your little ones' early years journey!

Beoordeeld met 5 van de 5 sterren

Great experience at the Bradmore Road Oxford Nursery

Everything taken care of by caring and attentive staff.

21 maart 2025
Review zonder uitnodiging
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Antwoord van Kids Planet Day Nurseries

Thank you for your lovely review, JM!
We’re so pleased to hear you’ve had a great experience at Kids Planet Bradmore Road. It’s wonderful to know our caring and attentive team have helped make your time with us so positive. Your kind words mean a lot to us, thank you for taking the time to share your feedback!

Beoordeeld met 1 van de 5 sterren

Kids planet has recently taken over our…

Kids planet has recently taken over our nursery and it has gone completely downhill. My child who has never refused food in the years he's been there under previous ownership, and the previous meal was very healthy, is now not eating any of the ridiculous menu choices put in place. He's having to have a sleep during the day again because he's starving there. He's coming home miserable. Frankly kids planet are not adequately looking after my child in my opinion.

14 maart 2025
Review zonder uitnodiging
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Antwoord van Kids Planet Day Nurseries

Thank you for your feedback.
We’re sorry to hear that your experience since the transition has not met your expectations. The wellbeing of every child in our care is our top priority, and we’re committed to providing nutritious meals and a nurturing environment where children feel happy and supported.
I have requested your contact details via Trustpilot so we can gain further information, particularly which nursery this refers to, in order to address your concerns appropriately. We appreciate you taking the time to share your experience.

Beoordeeld met 1 van de 5 sterren

Do not use this company to send your child to or work at!!

I worked at multiple different kids planet nursery’s and they were all exactly the same. Poorly ran, terrible management, children’s basic needs were being ignored, certain staff would just ignore the children and shout at them for no reason at all. Then when they got whistleblowed on nothing was done at all and then there’s other staff that always tried their best but were constantly getting told off whilst the people who were actually messing up got nothing because they were ‘besties’ with management. This whole company is just focused on money money money they do not care about the children or staffs mental health. I genuinely feel so bad for the children left in the settings. The nursery’s are always dirty and the last setting I worked at was covered in mold and damp (the walls were literally falling apart!! And all the maintenance team did was just slap some plaster over the top which never helped the damp and mold just came back). Kids Planet has gone downhill majorly over the past few years and I would never ever recommend or want to work or send my child to one of these settings.

20 februari 2025
Review zonder uitnodiging
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Antwoord van Kids Planet Day Nurseries

Thank you for sharing your feedback. We are truly sorry to hear about your experience, as it does not reflect the high standards we aim to maintain at Kids Planet. We take all concerns seriously, and the issues you’ve raised are deeply concerning.
We would appreciate the opportunity to investigate these matters further. Could you please get in touch with us directly at people@kidsplanetdaynurseries.co.uk? This will allow us to look into the specific issues you’ve highlighted and take the necessary steps to address them.
Thank you once again for bringing this to our attention. We are committed to improving our practices and ensuring that the care and well-being of both our children and staff remain a top priority.

Beoordeeld met 1 van de 5 sterren

Worst company ever

Honestly the worst company ever. They are all about money money money and getting as many children cramped into the buildings as they can. They do not care about the children or the staff. The management are the worst parts of the whole company, they only care about themselves not how parents feel or how the other staff are feeling. There is no surprise that i got told everyday at pick up that another staff member is leaving the setting. Honestly the best thing I have ever done is hand my child’s notice in. My daughter is so much happier at her new setting and you can really see the difference in how the staff act with each other and how different management is.

16 februari 2025
Review zonder uitnodiging
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Antwoord van Kids Planet Day Nurseries

Thank you for sharing your feedback.
We’re sorry to hear about your concerns and the impact this has had on your experience. We’ve sent a request via Trustpilot for your contact information so we can better understand the issues raised and identify which setting this refers to. Once we have this information, we’ll ensure your concerns are shared with the relevant team.
Thank you for bringing this to our attention.

Beoordeeld met 5 van de 5 sterren

Outstanding care right through from babies to pre-schoolers…

Kids Planet Wallasey is a fantastic Day nursery, my daughter started as a baby in the baby house right through to pre-school. The staff are outstanding, always putting the children’s needs first and providing them with the best care. Our 9 Month old has recently started baby house and loves his key worker and all the girls that look after him. He has already come on leaps and bounds in all areas of his development. The environment is so homely which makes us as parents feel so at ease knowing our little ones are so happy to come to the best nursery.

18 februari 2025
Review zonder uitnodiging
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Antwoord van Kids Planet Day Nurseries

Thank you for your wonderful review, Benj!
It’s so lovely to hear how much both of your little ones have thrived at Kids Planet Wallasey. Providing a caring, home-from-home environment where children feel happy and supported is at the heart of what we do, so your kind words mean a lot. We’re delighted to know your youngest is settling in so well, and we truly appreciate your feedback and recommendation!

Beoordeeld met 5 van de 5 sterren

Kids planet Frodsham - Brilliant

Kids planet Frodsham have been amazing. The staff are so passionate, you can tell they truly care for the children and love their job.
Our child goes in to nursery happily, no tears everyday, excited when going in to the arms and care of the staff and we can see throughout the day what and when he has eaten, drank, slept and been changed. We also get brilliant pictures of activities they have completed in the day.
We cannot thank the staff enough and love seeing our little one developing and making friends. Our experience has allowed me to return back to work with peace of mind that our baby is safe and well looked after.
Not only this, with transferring mid term we were left in a position were we couldnt access funding for the term despite the manager trying to get it for us. They assisted in every way they could to ensure we were able to keep his days and not reduce hours which helped massively. The staff are top tier, the setting is brilliant and everything we could ever want in a nursery for our baby.

13 februari 2025
Review zonder uitnodiging
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Antwoord van Kids Planet Day Nurseries

Thank you for your wonderful review, Abbie!
It’s fantastic to hear how much your little one enjoys their time at Kids Planet Frodsham, and we’re so pleased our team has helped make the transition a smooth one. Knowing we’ve provided you with peace of mind means the world to us, and we’re delighted to see your child thriving, making friends, and enjoying their days with us. We truly appreciate your kind words and support!

Beoordeeld met 5 van de 5 sterren

Kids Planet Frodsham

My child attends kp frodsham and absolutely loves his time there. All the staff go above and beyond to ensure each child's needs are met. Couldn't have found a better nursery. Thank you for always being amazing.

12 februari 2025
Review zonder uitnodiging
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Antwoord van Kids Planet Day Nurseries

Thank you for your lovely review, Carla!
We’re so pleased to hear how much your little one loves their time at Kids Planet Frodsham. Our team is dedicated to providing the very best care and support, so your kind words mean a lot. Thank you for your feedback, we’re delighted to be part of your child’s early years journey!

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