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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

AVOID RTP is shocking very little or no bonus at all still waiting on my winnings going into my bank from last week!!! Wins are shocking, I get its gambling but no bonuses and don't say that are rando... Toon meer

Beoordeeld met 1 van de 5 sterren

Waste of money,waste of time the site is run by cowboys cant speak to anyone. Payed in 20 pounds got bonus for spins won nothing try to play bingo gets cancelled more times than not cause no one is pl... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Absolutely ridiculous company. Tried reopening my account after 6 months of excluding. To pass security with safer gambling I was asked to remember the date I last logged in. As if anyone would rememb... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

tottaly scam i been catch them when they fixing issue with game been win over 400 and been not compensation Untrustible web site they explained need smash target wagerin and i was did 4x time that w... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Evenementen en entertainment

Over Kitty Bingo

Informatie afkomstig van verschillende externe bronnen

Sign up to Kitty Bingo the fluffiest online bingo site and play the best in online bingo, slots and card games. You will receive a great welcome bonus and regular promotions and extras to get your claws sunk into.

Enjoy the perks of being a Kitty club member with a dedicated VIP manager, climb the five tiers of the VIP scheme and along the way you will find entertaining promotions and many perks, like chat games, quizzes and great prizes to be won. Kitty Bingo has a great community feel, welcoming 1000s of new players every month to our friendly roomies and chat hosts.

Kitty Bingo is also licensed and regulated by the Alderney Gambling Control Commission, License Number: 71 C1, to offer Gambling facilities in jurisdictions outside Great Britain

Contactgegevens

1,4

Zeer slecht

TrustScore 1.5 uit 5

267 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen gegevens bekend over review-uitnodigingen

Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Don’t honour bonus

Awful site had trouble with ever bonus I got final straw had an email saying I won £20 to play on Eyecon games it only gave me 20 spins at 25p went on to chat and they said that was my prize no it’s not that doesn’t add up to £20 they wouldn’t honour it so I have closed my account please avoid update I have emailed and had no reply even sent a copy of the original email saying what I had won

9 oktober 2020
Review zonder uitnodiging
Logo Kitty Bingo

Antwoord van Kitty Bingo

Hi Chris,

Thank you for taking the time to review Kitty Bingo, and we're so sorry to hear that you were unhappy with your experience with us!

If you would like us to look into any issues, or if you would like to discuss this further with us, please let us know by emailing us on reviews@rank.com. We kindly ask that you also let us know your preferred method of contact and a convenient time, and we can arrange to contact you then.

We look forward to hearing from you soon.

Kind regards,

Beth
Kitty Bingo Team

Beoordeeld met 5 van de 5 sterren

Still great fun after several years of playing!

Really enjoy the site and their Customer Service is always excellent any time I have had to use Live Chat for a query.

19 september 2020
Review zonder uitnodiging
Logo Kitty Bingo

Antwoord van Kitty Bingo

Hi Esther,

Thank you for your positive review and for taking the time to review Kitty Bingo!

We are thrilled to hear that you enjoy our site and that you enjoy speaking with our Customer Service department

We are also very happy to hear that you have enjoyed your experience with us and hope that you continue to enjoy playing with Kitty Bingo.

Kind regards,

Zach
Kitty Bingo Team

Beoordeeld met 2 van de 5 sterren

Had to live chat as they blocked my…

Had to live chat as they blocked my account which I am annoyed about now I'll have to probably wait ages before they get in touch again and I have money in my account too not happy.

16 september 2020
Review zonder uitnodiging
Logo Kitty Bingo

Antwoord van Kitty Bingo

Hi Coral,

Thank you for taking the time to review Kitty Bingo, and we're so sorry to hear that you were unhappy with your experience with us!

If you would like us to look into any issues, or if you would like to discuss this further with us, please let us know by clicking the following link and completing a Contact Request Form. We kindly ask that you also let us know your preferred method of contact and a convenient time, and we can arrange to contact you then: https://www.rank.com/en/contact-us.html#contact-form-wrapper

We look forward to hearing from you soon.

Kind regards,

Zach
Kitty Bingo Team

Beoordeeld met 5 van de 5 sterren

Excellent service off Thomas

Excellent service off Thomas !
Prompt friendly and resolved problem

8 september 2020
Review zonder uitnodiging
Logo Kitty Bingo

Antwoord van Kitty Bingo

Hi Louise,

Thank you for your positive review and for taking the time to review Kitty Bingo!

We are very happy to hear that you have enjoyed your experience with us and hope that you continue to enjoy playing with Kitty Bingo.

Kind regards,

Zach
Kitty Bingo Team

Beoordeeld met 1 van de 5 sterren

Dont listen to the "in your bank within…

Dont listen to the "in your bank within 10mins" crap. I'm with one of the banks that have the quicker processing and I've been waiting 3 days for my funds.

6 september 2020
Review zonder uitnodiging
Logo Kitty Bingo

Antwoord van Kitty Bingo

Hi Jodie,

Thank you for taking the time to review Kitty bingo, and we're so sorry to hear that you were unhappy with your experience with us!

If you would like us to investigate this matter further, can you please contact our support team on the following link: https://www.kittybingo.com/help/

We look forward to hearing from you soon.

Kind regards,

Zach
Kitty Bingo Team

Beoordeeld met 5 van de 5 sterren

Very helpful service and seemed very…

Very helpful service and seemed very caring lady

13 augustus 2020
Review zonder uitnodiging
Logo Kitty Bingo

Antwoord van Kitty Bingo

Hi Hamish,

Thank you for your positive review and for taking the time to review Kitty Bingo!

We are very happy to hear that you have enjoyed your experience with us and hope that you continue to enjoy playing with Kitty Bingo.

Kind regards,

Beth
Kitty Bingo Team

Beoordeeld met 1 van de 5 sterren

Dreadfull site when you start winning…

Dreadfull site when you start winning they limit your depoist l was playing and spent £100 then they put an error on my account so l could not play anymore, dont use this company if you are winning keep to wellknown ones

24 juni 2020
Review zonder uitnodiging
Logo Kitty Bingo

Antwoord van Kitty Bingo

Hi there,

We are sorry to hear of your dissatisfaction with our website.

If you would like us to investigate this matter further, can you please contact our support team on the following link: https://www.kittybingo.com/help/

We look forward to hearing from you.

Kind regards,
Kitty Bingo Team

Beoordeeld met 1 van de 5 sterren

shocking service.

2 withdrawals still pending when promised they would be released a day ago... NOT HAPPY.

16 juni 2020
Review zonder uitnodiging
Logo Kitty Bingo

Antwoord van Kitty Bingo

Hi Tee,

We are sorry to hear that you are still waiting for your withdrawal.

If you would like us to investigate this matter further, can you please contact our support team on the following link: https://www.kittybingo.com/help/

We look forward to hearing from you.

Kind regards,
Kitty Bingo Team

Beoordeeld met 5 van de 5 sterren

This is a wonderful site

This is a wonderful site, staff here are so friendly and helpful and they have such a caring attitude

4 juni 2020
Review zonder uitnodiging
Logo Kitty Bingo

Antwoord van Kitty Bingo

Hi Lauren,

Thank you for your positive review and for taking the time to review Kitty Bingo!

We are very happy to hear that you have enjoyed your experience with us and hope that you continue to enjoy playing with Kitty Bingo.

Kind regards,
Kitty Bingo Team

Beoordeeld met 1 van de 5 sterren

STOP WITH THE POP UPS THST CANT BE…

STOP WITH THE POP UPS THST CANT BE CLEARED.
Offer pop ups keep coming on the screen and can’t be cleared - makes the site unusable - given up trying to use the site!!!!

1 juni 2020
Review zonder uitnodiging
Logo Kitty Bingo

Antwoord van Kitty Bingo

Hi,

We are sorry to hear of your dissatisfaction with our website.

If you would like us to investigate this matter further, can you please contact our support team on the following link: https://www.kittybingo.com/help/

We look forward to hearing from you.

Kind regards,
Kitty Bingo Team

Beoordeeld met 1 van de 5 sterren

Avoid this site

I joined today and it's the worst site i've ever played on. Most of the reviews were about the live chat advisers which says it all really. 5 bingo rooms and only 1 with any players. No newbie rooms. Chat Hosts were talking to themselves as nobody else in the rooms! Felt a bit sorry for them

Left once i used my bonus balance and did not return

30 mei 2020
Review zonder uitnodiging
Logo Kitty Bingo

Antwoord van Kitty Bingo

Hi Genna,

We are sorry to hear of your dissatisfaction with our website.

If you would like us to investigate this matter further, can you please contact our support team on the following link: https://www.kittybingo.com/help/

We look forward to hearing from you.

Kind regards,
Kitty Bingo Team

Beoordeeld met 4 van de 5 sterren

Livechat operator Summer excellent

The website itself can be quite glitchy at times. However, I was very impressed with the service provided via live chat by an operator named Summer, in particular, her quick replies and efficiency. Thank you Summer!

29 mei 2020
Review zonder uitnodiging
Logo Kitty Bingo

Antwoord van Kitty Bingo

Hi Emily,

Thank you for your positive review and for taking the time to review Kitty Bingo!

We are very happy to hear that you have enjoyed your experience with us and hope that you continue to enjoy playing with Kitty Bingo.

Kind regards,
Kitty Bingo Team

Beoordeeld met 1 van de 5 sterren

Tinpot company

Tinpot company. AVOID.

I signed up as there was a promotion for kittybingo on topcashback. I signed up purely because it was a good offer "sign up and wager £15+ and you receive x amount of cashback".

kittybingo have denied being able to trace that I came via topcashback and have since pulled the offer. Livechat seem clueless as to what I'm talking about and topcashback have basically come back to me and said 'well we aren't working with them anymore and kittybingo are lying to us so there isn't anything we can do".

Pathetic company, horrible website, run by liars.

EDIT:
Also lots of fake reviews on here, lots of accounts with only a single 5* review which is of kittybingo... I guess they've created all these accounts and periodically written new 5* reviews about themselves... because I doubt anyone in their right mind would go out of their way to create a trustpilot account and write a 5* review about a gambling site...

EDIT: regarding the company response below - YOU OBVIOUSLY HAVEN'T READ MY ABOVE REVIEW - YOU'RE ABSOLUTELY CLUELESS. I'VE BEEN ON LIVECHAT AND I'VE MET TODDLERS WHO WERE MORE HELPFUL

30 april 2020
Review zonder uitnodiging
Logo Kitty Bingo

Antwoord van Kitty Bingo

Hi George,

We are sorry to hear of your dissatisfaction with your affiliate promotion.

If you would like us to investigate this matter further, can you please contact our support team on the following link: https://www.kittybingo.com/help/

We look forward to hearing from you.

Kind regards,
Kitty Bingo Team

Beoordeeld met 5 van de 5 sterren

Great help and all questions answered…

Great help and all questions answered thanks for all the help

17 april 2020
Review zonder uitnodiging
Logo Kitty Bingo

Antwoord van Kitty Bingo

Hi Jimmy,

This amazing feedback just gave us more motivation to continue on our mission of offering excellent gaming experience as well as support.

Our members are an integral part of our site and these feedback are so great!

Thank you

Stay Safe

Warm Regards
Kitty Bingo Team

Beoordeeld met 5 van de 5 sterren

Vicki from customer service on live…

Vicki from customer service on live chat, is the best I have dealt with, she has excellent communication skills and very polite, helpful and understanding ! The best on here ! Thank Vicki :)

10 april 2020
Review zonder uitnodiging
Logo Kitty Bingo

Antwoord van Kitty Bingo

Hi Shelly!

You just made our day! Thank you for the great comment and always be sure that we are ever ready to assist with any queries you may have!

The name of our game is excellence and we’re glad to see that you are happy with the help which Vicki has provided you.

We will make sure that we this feedback is sent to Vicki!

Don’t hesitate to get back to us for anything you need help with.

Thank you
Stay Safe

Beoordeeld met 1 van de 5 sterren

So glad I read the reviews first

So glad I read the reviews first, clearly there are lots of fake reviews on here from kitty bingo about customer service you would have to be a fool not to see through them, will not be signing up to this site thankyou to the real people that left real reviews

9 april 2020
Review zonder uitnodiging
Logo Kitty Bingo

Antwoord van Kitty Bingo

Hi Jane,

We are sorry to hear that you have decided not to be part of our Kitty Bingo Family.

We reassure you that all the reviews are from our esteemed members and we always aim for clear, fair and transparent practices.

If you wish to get an insight on our help team , please do not hesitate to contact us for any queries.

We will always be glad to assist,

Stay Safe

Warm Regards
Kitty Bingo Team

Beoordeeld met 5 van de 5 sterren

very helpful and sorted the issue…

very helpful and sorted the issue promptly.

8 april 2020
Review zonder uitnodiging
Logo Kitty Bingo

Antwoord van Kitty Bingo

Hi Caron,

You just made our day with this feedback.

We always appreciate our player taking a few moments to drop some nice comments on our support team.

Rest assured, we will pass it on to every team members!

Don’t hesitate to get back to us for anything you need help with.

Stay safe!

Warm Regards
Kitty Bingo Team

Beoordeeld met 5 van de 5 sterren

Nothing but great customer service

Having signed up today and not reading the T's & C's properly regarding the welcome offer I had to contact customer support and spoke to Jordan. While waiting for this to be looked into I noticed that the free spins were given in batches of 10 over 5 days. Clearly put it was my mistake but Jordan remained polite and professional about my wasting his time, not only that but he also used the "Stay Safe" motto keeping up with the current circumstances which was nice to hear. 5 Stars to Jordan and you stay safe too mate :)

5 april 2020
Review zonder uitnodiging
Logo Kitty Bingo

Antwoord van Kitty Bingo

Hey Andy,

Welcome to the Kitty Bingo Family!

Such as nice comment for the service provided by Jordan. He is always one to care for all the players and we are glad that his gestures as well as service is being appreciated.

We will definitely pass on the comment and share these few words!

Stay Safe!

Warm Regards
Kitty Bingo Team

Beoordeeld met 5 van de 5 sterren

Great site

Great service and a great choice of slots!

28 maart 2020
Review zonder uitnodiging
Logo Kitty Bingo

Antwoord van Kitty Bingo

Hi Heather,

You just made our day!

Thank you for the great comment and always be sure that we are ever ready to assist with any queries you may have.

Keep enjoying playing with Kitty Bingo!

Stay Safe

Warm Regards
Kitty Bingo Team

Beoordeeld met 5 van de 5 sterren

Great live chat!

There was some problem with my bonus winnings today. But Jordan sort it out for me very quickly. He was very polite and professional. This bingo site is really great, one of my favourite :)

26 maart 2020
Review zonder uitnodiging
Logo Kitty Bingo

Antwoord van Kitty Bingo

Hi Pipina,

Jordan will be one happy person with this comment you left for him!

We’re glad Jordan left his mark and we’ll be sure to get him a star for your appreciation.

Please come back anytime you need help.

Stay Safe!

Warm Regards
Kitty Bingo Team

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