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Lavetir Reviews 

554
•
TrustScore 3.5 uit 5

3,7

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Beoordeeld met 5 van de 5 sterren

I ordered a “Mother of the Bride” pantsuit from Lavetir. Wasn’t sure of what size to get so I ordered a “custom fit” purchase at no extra charge. I just received my pantsuit the other day a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I ordered a dress with minimum time to the event. Levetir answered all my email questions immediately and the dress arrived in time. I was impressed by the quality of the dress and it fit perfectly. T... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Kein Kundenorientiertes Unternehmen! Kleider per Expressversand um 50€ bestellt ( Homepage stand 5 Werktage) kam nach zweimaligen Nachfragen nach 14 Tagen an! Wobei eines der Kleider fehlte. Und da... Toon meer

Beoordeeld met 5 van de 5 sterren

I was very happy with my shopping experience with Lavetir. I saw a beautiful dress on their sight looked through the myriad of color selections (the hardest part) chose a perfect color (spot on color... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Damesmodewinkel
  2. ook in
  3. Galakledingwinkel
  4. Jurkenboetiek
  5. Trouwwinkel

Geschreven door het bedrijf

Lavetir has a variety of chic bridesmaid dresses that are all under $150! You can find perfect mix & match for your wedding party, and available in all sizes and 70+ colors. Plus, free custom sizing offered to ensure the perfect fit on your big day. Plus our wedding dresses are all under $300. Shop now.


Contactgegevens

FIRST ORDER 10% OFF

12% OFF FOR 3+DRESSES

3,7

Gemiddeld

TrustScore 3.5 uit 5

554 reviews

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3,7

Alle reviews

(554)

113 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Do not buy from Lavetir!

DO NOT buy Lavetir! The dress I paid $125 for didn't fit and I asked to return it. They have ridiculous restocking fees and the return shipping costs are the buyers responsibility. (According to UPS, shipping would've cost me about $300 overseas). So it left me no choice but to accept their offer of a partial refund and I keep the dress. I was just credited $18 back to my credit card. I did read the reviews on their company website and felt confident buying from them. But, now I cannot find anywhere to leave a review on their website. Shame on me for not reading the fine print regarding the return policy, but shame on them from scamming their consumers.

**UPDATE**
Through email this company got back to me and offered me a full refund, if I removed the above negative review. I do have the email/screenshots of their their "offer" as proof. I will not be accepting the refund and this review will stay. Now I understand why it was so hard to find a negative review on this company before I purchased the dress, they pay to have them removed.

31 mei 2025
Review zonder uitnodiging
Logo Lavetir

Antwoord van Lavetir

Dear Customer,

Thank you so much for your helpful and kind feedback :)

We’re truly sorry that the dresses didn’t meet your expectations. When purchasing an Lavetir dress, we recommend referring to our unique size chart for each style, as every dress has its own specific size chart. This can help ensure a better fit when selecting your size.

As to the restocking fee is applied to cover the costs associated with inspecting, repackaging, and restocking returned items. While we understand this may be frustrating, We’re currently reviewing our policies and the return process to make improvements based on customer feedback to ensure they are fair and transparent for all of our customers.

Your feedback is very valuable to us, and we are working on improving our services. If you'd like to discuss this further or have any concerns about your return, please feel free to email us directly and we’ll be happy to assist you further.

Thank you for your understanding, and we hope to have the chance to better serve you in the future.

Best regards,
Lavetir

Beoordeeld met 5 van de 5 sterren

Beautiful dress

The dress is of good quality and arrived on time. The colour was amazing! It needed some alterations because it was a little big on me. Otherwise everyhting was as expected, especially for this price. Definitely recommend!

24 mei 2025
Review zonder uitnodiging
Logo Lavetir

Antwoord van Lavetir

Hello,

Thank you so much for your helpful and kind feedback :)
We are very happy to hear about the good experiences you've had with our dresses and services!

Thank you for your time and wish you a good day.

Best regards,
Lavetir

Beoordeeld met 5 van de 5 sterren

Elegant mother of the groom dress

When I was looking for a dress for my son's wedding, I came across an ad for Lavetir. From the first time I emailed to ask questions to the day I recieved the dress, the customer service was amazing! They were were always quick to respond and super friendly. They made sure my dress met my expectations and that I was happy. I was concerned shipping would take too long to get to me in the US but they assured me that it would arrive as promised. Shipping was expedited and I recieved the dress in plenty of time. The quality and craftsmanship far exceeded my expectations! The fit was true to my measurements and looked stunning. I felt truly beautiful and elegant. I would absolutely recommend Lavetir to anyone looking for a special occasion dress!

25 mei 2025
Review zonder uitnodiging
Logo Lavetir

Antwoord van Lavetir

Hello,

Thank you so much for your helpful and kind feedback :)
We are very happy to hear about the good experiences you've had with our dresses and services!

Thank you for your time and wish you a good day.

Best regards,
Lavetir

Beoordeeld met 1 van de 5 sterren

Awful company

Awful company! Bridesmaid dress I ordered arrived damaged, they refuse to refund me the full amount. They are charging me a 30% restocking fee and the shipping cost to return. I have opened a chargeback claim because this is unacceptable customer service. Do not buy from this company because if you want to return, they make it extremely difficult and try to coerce you to keep the item.

21 mei 2025
Review zonder uitnodiging
Logo Lavetir

Antwoord van Lavetir

Dear Customer,

Thank you so much for your helpful and kind feedback :)
We sincerely apologize for the inconvenience and disappointment caused. Please tell us your order number. Please be assured that we will solve the issue properly.

We are continuously working to improve both our return policy and shipping service to ensure a better experience for every customer.

If you have any further questions or require assistance, please don’t hesitate to contact us.

Thank you again for your time and understanding.

Best regards,
Lavetir

Beoordeeld met 4 van de 5 sterren

Beautiful dress, worth to wait!

The dress was fantastic. It fit perfectly and looked stunning. Although it took a bit longer to arrive than we expected, the quality and overall look made it worth to wait. We’re really happy with the purchase and would definitely order again!

28 april 2025
Logo Lavetir

Antwoord van Lavetir

Hello,

Thank you so much for your helpful and kind feedback :)
We are very happy to hear about the good experiences you've had with our dresses and services!

Thank you for your time and wish you a good day.

Best regards,
Lavetir

Beoordeeld met 3 van de 5 sterren

They don't know how to size

The dress arrived in time. It looked like the picture and was beautiful. I ordered custom fit and sent precise measurements. The dress fit great from the waist down. The top, however, was so big that I could have placed two mid-sized watermelons in there. It was an absurdly large size. Luckily, a seamstress was able to remove some material and make it work.

14 mei 2025
Review zonder uitnodiging
Logo Lavetir

Antwoord van Lavetir

Hello,

Thank you so much for your helpful and kind feedback :)
Please be assured that we will solve the issue properly. We will continue to refine our custom service to deliver an exceptional experience for every customer.
Please feel free to contact us if you have any further questions.

We thank you for your time and wish you a good day.

Best regards,
Lavetir

Beoordeeld met 5 van de 5 sterren

Everything was amazing!

I had such a great experience ordering my dress from this website. It made it very clear which size I needed and the color I loved. The quality is amazing and it looks just as beautiful in reality as it did on the site. Extremely pleased and would highly recommend it.

25 mei 2025
Logo Lavetir

Antwoord van Lavetir

Hello,

Thank you so much for your helpful and kind feedback :)
We are very happy to hear about the good experiences you've had with our dresses and services!

We thank you for your time and wish you a good day.

Best regards,
Lavetir

Beoordeeld met 1 van de 5 sterren

A fuir

A fuir, j’ai commandé une robe, je n’ai pas eu de retour j’ai dû envoyé un mail pour savoir où ça en était et alors qu’elle était noté en préparation sur le site, j’ai eu un numéro de livraison par un lien dans mes mails. Je n’ai jamais reçu ma robe ! Heureusement j’avais pris l’assurance j’ai donc été en parti remboursé de mon investissement

15 mei 2025
Review zonder uitnodiging
Logo Lavetir

Antwoord van Lavetir

Cher client,

Nous vous remercions pour votre commentaire. Nous nous excusons sincèrement pour la gêne et la déception occasionnées. Soyez assuré que nous résoudrons le problème comme il se doit.

Nous travaillons continuellement à l'amélioration de notre processus d'expédition et de notre service à la clientèle afin de garantir une meilleure expérience à chaque client.

Si vous avez d'autres questions ou si vous avez besoin d'aide, n'hésitez pas à nous contacter.

Nous vous remercions pour votre temps et vous souhaitons une bonne journée.

Je vous prie d'agréer, Madame, Monsieur, l'expression de mes salutations distinguées,
Lavetir

Beoordeeld met 5 van de 5 sterren

La robe était parfaite

La robe était parfaitement sur mesure, celle ci est de bonne qualité, j’ai eu plein de compliments et je suis ravi. Je recommanderais !

En tout cas vous pouvez leurs faire confiance, le rapport qualité prix et imbattable !

Merci encore pour votre rapidité d’envoi

17 mei 2025
Review zonder uitnodiging
Logo Lavetir

Antwoord van Lavetir

Bonjour,

Merci beaucoup pour vos commentaires utiles et aimables :)
Nous sommes très heureux d'apprendre les bonnes expériences que vous avez eues avec nos robes et nos services !

Nous vous remercions pour votre temps et vous souhaitons une bonne journée.

Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées,
Lavetir

Beoordeeld met 1 van de 5 sterren

This is awful

This is awful! What a nightmare. They take 24 hours to email back!! They make your life miserable if you want to return the dress. Next, they ask you to mail back to CHINA!! Please NEVER NEVER use this company. This is such a nightmare. You can find better companies ut there.

14 mei 2025
Review zonder uitnodiging
Logo Lavetir

Antwoord van Lavetir

Dear customer,

We apologies for not getting back to you sooner. We received your complaint and we are sorry to bring you all the unhappy experience. Please be assured that we will solve the issue properly. Please check your email and if you have any further questions, please feel free to contact us again.

Thank you for your cooperation in advance. Hope to hear from you soon.

Beoordeeld met 1 van de 5 sterren

Do NOT USE this company!

Do NOT USE this company!! I ordered my dress size according to measurement guide. I am large busted but the top was HUGE. There is no way to get in contact with customer service. I have submitted the form and sent emails with no reply. Phone number I found online is invalid. I paid for the "worry free Insurance" which is also useless.

5 mei 2025
Review zonder uitnodiging
Logo Lavetir

Antwoord van Lavetir

Dear customer,

Thank you for your feedback. We received your complaint and we are sorry to bring you all the unhappy experience. Please be assured that we will solve the issue properly. Please check your email and if you have any further questions, please feel free to contact us again.

Thank you for your cooperation in advance. Hope to hear from you soon.

Thank you for your cooperation in advance.

Beoordeeld met 5 van de 5 sterren

Wunderschön

Heute kam meine Bestellung an, in einer Plastiktüte wie bei Temu/Shein.
Das ist das einzige negative was ich sagen kann, die Kleider sind wunderschön und mit einer super qualitativ. Riechen nicht und sind perfekt. Wir haben unsere eigenen Maße angegeben und die Kleider passen 100%, Farbverhältnis wie angegeben, in einem Kleid (Träger off shoulder) ist ein integrierter BH den man hinten verschließen muss, dass das Kleid nicht verrutscht.
Ich kann es absolut nur weiterempfehlen. Versand waren ca 2 Wochen, kann man nicht meckern da sie exakt auf mich angepasst wurden.
Wirklich alles 1000%

3 mei 2025
Review zonder uitnodiging
Logo Lavetir

Antwoord van Lavetir

Hallo,

vielen Dank für Ihr hilfreiches und freundliches Feedback :)
Es freut uns sehr zu hören, dass Sie gute Erfahrungen mit unseren Kleidern und Dienstleistungen gemacht haben!

Wir danken Ihnen für Ihre Zeit und wünschen Ihnen einen schönen Tag.

Mit freundlichen Grüßen,
Lavetir

Beoordeeld met 5 van de 5 sterren

I oohed and aahed when I received the…

I oohed and aahed when I received the beautiful Mother of the Bride pantsuit. It is superbly made, sewed and designed. I'll be so proud walking granddaughter down the aisle. Can something be perfect? Lavetir did it! Thank you.

30 april 2025
Review zonder uitnodiging
Logo Lavetir

Antwoord van Lavetir

Hello,

Thank you so much for your helpful and kind feedback :)
We are very happy to hear about the good experiences you've had with our dresses and services!

We thank you for your time and wish you a good day.

Best regards,
Lavetir

Beoordeeld met 1 van de 5 sterren

Bridesmaid dress

ThIs Company is a complete waste of time, DONT BUY ANYTHING FROM THEM. Their refund policy is a joke. Their sizing is also not true to sizing for UK sizing. They also ask you to lie true costing of dresses to Customs to avoid paying duty & being held when returning items making it difficult to return items

10 april 2025
Review zonder uitnodiging
Logo Lavetir

Antwoord van Lavetir

Dear customer,

Thank you for your feedback. We received your complaint and we are sorry to bring you all the unhappy experience. Please be assured that we will solve the issue properly. Please check your email and if you have any further questions, please feel free to contact us again.

Thank you for your cooperation in advance. Hope to hear from you soon

Beoordeeld met 1 van de 5 sterren

This company is a scam

This company is a scam. Their product isn't the worst, but their "return policy" is a joke. They don't accept returns. If you want to return a product, you have to mail it back to China on your dime and pay a 20% restocking fee. I was dumb enough to do that and now my package is "stuck in customs" (probably because they're not a legit address) and not only am I out the cost of the dress, I am also out the $30 I paid trying to ship it back to China. Shame on them. DON'T FALL FOR THIS CRAP COMPANY.

21 maart 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terrible made dressed

Terrible made dressed, looks cheap. They fail to tell you that if you return you have to send at your expense to China and also a restocking fee. They offered a credit of 25% if I kept the dressed. It was costly for the shipping so I opted for the 25% back on my purchase. They never credited my 25%. AVOID this company

3 april 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Beware of the return costs

The dress was not good quality. The fit was "off." To return it, you have to ship to CHINA and they charge a restocking fee between 25-50% that they arbitrarily choose. Avoid this company at all costs. Tell your friends to avoid them. There are so many other reputable companies that do not charge restocking fees and have free or modest shipping to return an item. This company is secretive and once you buy the dress, they basically make it financially unattractive to return it.

3 april 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

WORST RETURN POLICY

The size guide isn't in line with UK sizes, so 4 out of 6 dresses didn't even come close to fitting. Then after being advised I'd receive a fraction of my money back they returned even less! Absolutely disgusting return service, I still marked the amount for their customs too because you risk loosing more if their lost. AVOID AT ALL COSTS

1 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent shopping and craftsmanship

Lavetir offers an easy shopping experience, and measurements match well to make ordering simple. The beautiful garment was made right away and shipped with care. I will shop here again.

9 februari 2025
Review zonder uitnodiging

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