I first called the Derby store about a lens on the website. They were friendly, and informative. A little while latter I decide to purchase the lens and when I spoke to them, I accepted I woul... Toon meer
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Lees wat reviewers zeggen
Very straighforward, and the lens (very happy with Condition rating) was dispatched the same day. Only gripe was your courier DPD who said they'd deliver the following day in a particular 1 hr slot.... Toon meer
I have purchased several things from London Camera Exchange over a number of years. In Store and online. Always good, friendly and helpful service. With my latest purchase from Derby, an item was una... Toon meer
They were so helpful. I wanted a small portable printer but they don't stock them so they went on the computer and found what I wanted and that if I logged onto their website I could order it myself w... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contactgegevens
17 Sadler Gate, DE1 3NH, Derby, Derbyshire, Verenigd Koninkrijk
- 01332348644
4,9
Uitstekend
822 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Realised I wouldn't be able to sign for…
Realised I wouldn't be able to sign for delivery so asked to delay sending. Was not a problem and lens arrived quickly when I was around.
14 april 2026
found just what I wanted
I was able to find exactly what i wanted quickly and it was delivered very promptly
4 april 2026
Easy order process and good prices
Clear listing of stock and a quick phone call confirmed the lens I wanted was still available. Order process easy. Dispatch was quick. Price was very fair.
13 april 2026
Excellent service
Excellent service, website easy to use, had an issue which was dealt with very quickly and efficiently by the staff in the Derby branch who were very helpful.
My purchase was packed well and dispatched quickly.
14 april 2026
Excellent service
As always, excellent service and second hand items always as described
13 april 2026
The price was excellent and it was…
The price was excellent and it was delivered quickly without issue. I just wished they improved their website particularly the used section.
Its just a bit clunky compared to others
6 april 2026
Exactly what I wanted
Exactly what I wanted (legacy compact camera including viewfinder, Lumix) in hardly-used condition. Even came with a little Lowepro case! Promptly delivered.
7 april 2026
very promp service,placed an order one…
very promp service,placed an order one day and delivered the following .great service.
8 april 2026
Easy to deal with and used product in…
Easy to deal with and used product in great condition
6 april 2026
Excellent service
The camera I purchased was excellent and was ‘as new’ as described. The delivery was very prompt as well. I am very happy with the item and the service I received from LCE. Well done and thank you.
23 maart 2026
Feedbak
I'd rather not describe the service as great, though there are mainly positives, only one(possibly two) negatives.
Communication with LCE, was positive, professional, honest and quick. Delivery time was excellent.
I was a little disappointed to see that the cap on the back of the lens was not properly secured. It fell off when I took the lens out the plastic bag. I'd like to think no dust got onto the back of the lens. There were one or two additional marks on the lens, where the lens hood attached, which was not mentioned, (but those light marks would have been unlikely to have changed my option to buy).
I've still to try out the lens. So I will revise this review if necessary (though I don't expect I will need to).
27 maart 2026
Always good service from LCE
Always good service from LCE. The lens was described and arrived on time.
19 maart 2026
Just what I wanted
Good website, great customer service, timely delivery. Very happy with my new-to-me lens.
25 maart 2026
Reputable name with a good pedigree.
From purchase to delivery, shopping experience positive. Communication excellent regarding sale and delivery. Delivery prompt and good value. Will buy from again.
23 maart 2026
Perfect lens and perfect service!
Lens was just as described - perfect. Really pleased with this Canon 85mm f/1.2L
Great website and delivery was very fast too.
Couldn't ask for more.
16 maart 2026
Consistently good service and knowledge
Bought both new and used items and again service was very good - product as described.
17 maart 2026
Excellent service
Excellent service , I feel that the item was better than described. I will use them again .
16 maart 2026
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