I first called the Derby store about a lens on the website. They were friendly, and informative. A little while latter I decide to purchase the lens and when I spoke to them, I accepted I woul... Toon meer
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Very straighforward, and the lens (very happy with Condition rating) was dispatched the same day. Only gripe was your courier DPD who said they'd deliver the following day in a particular 1 hr slot.... Toon meer
I have purchased several things from London Camera Exchange over a number of years. In Store and online. Always good, friendly and helpful service. With my latest purchase from Derby, an item was una... Toon meer
They were so helpful. I wanted a small portable printer but they don't stock them so they went on the computer and found what I wanted and that if I logged onto their website I could order it myself w... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contactgegevens
17 Sadler Gate, DE1 3NH, Derby, Derbyshire, Verenigd Koninkrijk
- 01332348644
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Amazing experience with the staff at…
Amazing experience with the staff at London camera exchange, I had been looking for a cannon g7x and I managed to find it here. I also traded an old camera, they made this transaction smooth and very quick. I really recommend using them!! They also answered any questions I had via email so quickly.
Great Service
Easy to order, prompt dispatch with next day delivery free of charge. The camera was well packaged and appears in good condition.
London Camera Exchange 2nd hand equipment.
I was searching for a replacement second hand lens for my Nikon camera through various reputable on line stores. Comparing prices and quality I settled upon this lens from one of the London Camera Exchange's many shops aaround the country . Customer Service was excellent, dispatch was very quick, and I'm very pleased with my lens.
Excellent, start to finish .
Delivery of goods on time just as ordered. Good advice on phone when speaking to Assistants in store. Excellent all round. Husband very happy with camera 😊
Fantastic Used Nikon Z5ii
I had been looking for a really good used Nikon Z5ii for a few months when I noticed this one and decided to purchase it. Rob was very helpful when we exchanged e mails, providing all the information I needed to verify the provenance of the camera. As expected, when it arrived and with only 100 shutter actuations the condition was mint, as new, which was exactly as described. I'm very pleased with it. I have had a number of different DSLR and Mirrorless Nikon cameras and for most purposes, apart from fast action/sport and maybe large landscape photo printing, you would not need much more capability than this full frame Z5ii.
Pleased.
Very pleased with my purchase and just as described, well packaged and arrived in good time.
First time buyer - very impressed with the customer service
I bought a pair of Swarovski binoculars on line and the buying process was straightforward. Due to no fault of LCE, the delivery courier could not collect them that day, which meant that I received them a day later than planned.
This wasn't a problem for me and I was impressed that a member of the Derby branch phoned me as soon as possible and explained the situation, apologising for the slight delay, although it was beyond their control.
The binoculars arrived well packaged and were exactly as described on their website. This is the first time I have bought anything from LCE and based on this experience I would definitely buy from them again.
Excellent condition Z6ii & 24-120 at a…
Excellent condition Z6ii & 24-120 at a very competitive . The delivery was prompt & the camera & lens are in superb condition.
Usual excellent service from LCE. Thankyou to the Derby team.
Used camera purchase
It was a trouble free experience from start to finish. It was the first time I have bought online with yourselves, I use the Reading store usually face to face. Would use your online service again
A stress free experience Good prices…
A stress free experience Good prices Terrific service Great used products Two stand out stores I always end up returning to are Derby and Manchester
Amazing communication
Communication with the seller was superb - they resolved an ordering issue incredibly quickly and I had my product within 48 hours. Couldn’t be happier!
Excellent service
Second time I have purchased used gear from LCE and as before and the items were as described (as new..mint).From order to delivery was only three days and Rob at the Derby branch was very friendly and helpful.No hesitation recommending LCE Derby.
Fantastic experience with London Camera…
Fantastic experience with London Camera Exchange. Was very cautious about spending a large amount of cash online with a company I’ve never used before. However after reading very positive reviews on Trustpilot I took the plunge and was very impressed with the quality of the lens I purchased second hand. Extremely fast postage and great communication keeping me up to date with the progress of my order. Item arrived next da and was extremely well packaged and I am over the moon with it.
excellent service
I contacted LCE via email to arrange a trade-in and purchase of a Nikon Z50ii. The response was very quick and informative. The collection of my items was arranged very quickly and smoothly.
The same can be said about the offer made for trade-in and the purchase of the new camera.
I'm very happy and would recommend them to anyone.
Staff very helpful and arrive next day
Very quick delivery and great value
Very quick delivery and used lens was exactly as described.
Will definitely use again when looking to buy another lens
My "go to" for used gear
Never have a problem ordering from LCE. Accurate descriptions, good prices and well packed, fast deliveries. Thanks!
Helpful staff
Helpful staff, as always. Item bought online and delivered to my local branch for peace of mind.
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