The LCE website is clear and easy to navigate which makes finding the item you want a straightforward task. The lens I ordered was very well packaged the delivery lightning quick.
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I first called the Derby store about a lens on the website. They were friendly, and informative. A little while latter I decide to purchase the lens and when I spoke to them, I accepted I woul... Toon meer
Very straighforward, and the lens (very happy with Condition rating) was dispatched the same day. Only gripe was your courier DPD who said they'd deliver the following day in a particular 1 hr slot.... Toon meer
I have purchased several things from London Camera Exchange over a number of years. In Store and online. Always good, friendly and helpful service. With my latest purchase from Derby, an item was una... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contactgegevens
17 Sadler Gate, DE1 3NH, Derby, Derbyshire, Verenigd Koninkrijk
- 01332348644
4,9
Uitstekend
823 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Canon ef-m 11-22 lens, used
Excellent item, exactly as described and delivered next day.
3 december 2025
Didn’t have part we ordered so replaced…
Didn’t have part we ordered so replaced with better part same price 👍🏻
2 december 2025
I still haven't received the camera…
I still haven't received the camera because DPD are apparently having 'issues'. I appreciate this isn't your specific domain, but it is impacting my customer experience and I'd be surprised if they haven't updated you on this since it's an order from you.
30 november 2025
Antwoord van London Camera Exchange - Derby
Dear Customer
Thank you for taking the time to leave a review. With online fulfilment, the courier is often the weakest link in the process, and we believe DPD offers the best overall solution for our business.
Our Derby team is in ongoing discussion with DPD while their investigation continues. In the meantime, we are searching across our 26-store estate to locate a replacement item of the same type.
We understand your order is currently still with DPD, having been impacted during their busiest time of the year. As the delay sits with the courier, we would appreciate it if your feedback reflected this — perhaps by reviewing DPD directly rather than our business.
Kind Regards
Your LCE Team
Derby and Chester branches are great!
I have purchased lenses and camera bodies many times over last 16 years from LCE Chester in store. The staff there were always professional, but also very knowledgeable. Some members still continue to work there after all these years. They are like Richer Sounds of photography if you know what I mean - just great. So I bought this time ONLINE from Derby branch and everything went very smooth - quick dispatch, confirmation emails, lens clean and working without issues. I never dealt with them in person, but online transaction went great, so I definitely recommend them
11 november 2025
While my latest purchase has been…
While my latest purchase has been online from LCE Derby I have used this company for over 40 years. Firstly in Bristol, then in Bath shops rather rthan online but the last 10 years more online. I have found them to be very helpful together with a fair price if buying s/h.
27 november 2025
Ordering from London Camera Exchange
I have ordered quite a few used items from various London Camera Exchange shops and 3 things stick out 1) They are always very competively priced 2) The items are always as stated on their website and 3) They are always keen to help with any queries you might have, what more do you need.
20 november 2025
Reliable, prompt service
Used poducts are well described and given a quality rating. The goods are well packed and delivery is quick
14 november 2025
Item top condition as described
Item top condition as described, very well packaged happy all round
13 november 2025
Recently got into SLRs
Recently got into SLRs
And the help I’ve received from Derby and Lincoln has been superb. Staff are very friendly, knowledgeable and helpful.
1 november 2025
Review zonder uitnodiging
Always helpful and very knowledgeable
Always helpful and very knowledgeable
I deal a lot with the Guildford branch
Where Martyn and his team are always on hand to help me
Thanks so much LCE
5 november 2025
Excellent as always.
Vast selection of new and used photography equipment. Always reasonably priced with used been well graded.
3 november 2025
Great prices and fast service
Great prices and fast service using DPD couriers who give an hour time slot
27 oktober 2025
Good Service and keen prices
I have bought many things from London Camera Exchange in Derby over the years, on this occasion a Sony FE90mm Macro lens ( second hand ).
As usual the service was first rate and the price competitive, I would definatelty reccomend London Camera Exchane and the Derby branch in paticular
29 september 2025
Review zonder uitnodiging
Return and refund were handled professionally.
It was a little disappointing to receive a s/h lens by post that clearly didn't perform to reasonable expectations. Return and refund were handled professionally.
It would be nice if the chain did a more thorough testing of their used stock.
28 april 2025
Antwoord van London Camera Exchange - Derby
Dear Customer
We are very sorry to hear that the lens did not perform to reasonable expectations. All items undergo stringent performance checks on site, but on this rare occasion, it appears the issue was unfortunately missed. It’s reassuring to know that your return and refund were handled smoothly; however, we recognise that this was still at our expense and your inconvenience.
Please be assured that we will take steps to improve our processes and ensure such incidents are not repeated in future.
Kind Regards
Your LCE Team
Product knowledge and courtesy from staff at Derby.
Product knowledge and courtesy from Darren at Derby.
29 oktober 2025
Great service with a great product
Great service with a great product. Very helpful, highly recommend Derby shop.
31 oktober 2025
Great service
Bought my first camera here great deal very informed about product condition ,the place to shop for ur photography equipment,
29 oktober 2025
Great product
Great product, great price and great service. Very happy with LCE (as I have been each time I buy from them).
21 oktober 2025
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.