The LCE website is clear and easy to navigate which makes finding the item you want a straightforward task. The lens I ordered was very well packaged the delivery lightning quick.
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I first called the Derby store about a lens on the website. They were friendly, and informative. A little while latter I decide to purchase the lens and when I spoke to them, I accepted I woul... Toon meer
Very straighforward, and the lens (very happy with Condition rating) was dispatched the same day. Only gripe was your courier DPD who said they'd deliver the following day in a particular 1 hr slot.... Toon meer
I have purchased several things from London Camera Exchange over a number of years. In Store and online. Always good, friendly and helpful service. With my latest purchase from Derby, an item was una... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contactgegevens
17 Sadler Gate, DE1 3NH, Derby, Derbyshire, Verenigd Koninkrijk
- 01332348644
4,9
Uitstekend
823 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Packing for expensive lens poor
I puchased a used expnsive lens on-line from this location (Derby). The lens did not have the original box, which I expected and was happy to accept. When the package arrived, the lens appears to be o.k and the box in which it was posted was strong enough. However the packing inside the shipping box was poor, consisting only of screwed up brown paper. I expected better.
Apart from this issue, I was content to buy on-line from London Camera Exchange as I use my local store often.
28 oktober 2025
Very straight forward transaction
Very straight forward transaction, great camera purchase
28 oktober 2025
Goods as described. Rapid delivery
Goods as described. Rapid delivery. Fantastic service.
24 oktober 2025
Great value camera with fantastic service.
I’m extremely happy with the Canon camera body that I bought. It looks like new and is complete with the original box and packaging. Fantastic value for money
It was delivered very quickly and was in excellent condition.
I’m very impressed with the quality/value for money and service. I will happily use them again.
21 oktober 2025
Very happy
Very quick delivery, lovely camera, exactly matched the description. Very happy, thank you
14 oktober 2025
Always professional and business like
Always professional and business like. First class.
21 oktober 2025
Nothing wrong withLCE
Nothing wrong withLCE , but courier could do better , perhaps give us a choice of delivery options, personally I would pay extra to have Royal Mail do the delivery
14 oktober 2025
Antwoord van London Camera Exchange - Derby
Dear Laurence
Thank you for your feedback and taking our call, glad that you received the lens and that you are happy with it.
We understand your order arrived on the 3rd attempt, and we sincerely apologise for the delay. If your issue was specifically with the courier service, we’d appreciate it if your feedback reflected that — perhaps by reviewing DPD directly rather than our business.
Kind Regards
Your LCE Team
Excellent service
Good trade in price camera I recieved exactly as described excellent staff and fast turn around
21 oktober 2025
Exceptional service
Exceptional service, easy to use platform and communication was had at each stage.
6 oktober 2025
Great little business
I have had a few camera's & and bits and pieces from LCE derby over the years. Always great service and alway friendly just got A7 III and the price was superb.
25 oktober 2025
Review zonder uitnodiging
I purchased used Sony A7CR from LCE
I purchased used Sony A7CR from LCE. Part exchanged my old lens. The PX price was very fair and competitive, communication was was very good and straightforward. Very happy to deal with
18 oktober 2025
Easy to find desired product online
Easy to find desired product online, ordering straightforward - very fast delivery! Product as advertised.
14 oktober 2025
Happy customer
Good communications, item arrived exactly as described, good price & quick delivery
4 oktober 2025
After 50 years LCE remain a great place to do business with
As always with LCE the whole transaction was smooth, painless and pleasant.
6 oktober 2025
A long way from me in south…
A long way from me in south Oxfordshire, but it always feels like LCE is a close neighbour; helpful staff, responsive to email enquiries. Goods always well packaged and swiftly delivered. Just how all 'shops' should be, great customer service!
6 oktober 2025
Easy Value shopping
Always easy to buy from your on line shops,
Good value products with excellent delivery.
What more do you need.
4 oktober 2025
Easy to use website
Easy to use website. Good description and pictures. Straight forward to order. Good information on delivery and kept informed arrival quickly and well packaged. Was as described very pleased with purchase.
4 oktober 2025
Fantastic company.
Derby branch.
It is very rare in these enlightened times to find a Company where customer service is as it once was. This Company and especially this branch have it in spades. Nothing was too much trouble. No question too daft. I dealt with Darren and a nicer more knowledgeable person I doubt you could find. This is now my go to place. Professional. Knowledgeable. Faultless.
8 oktober 2025
Review zonder uitnodiging
Great service
The awsome service i received
The member of staff was so helpful and new every thing I asked
Thankyou for everything
2 oktober 2025
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.