Leely Reviews 

309
TrustScore 1.5 uit 5

1,5

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Should have read reviews before panic buy for upcoming wedding. Dresses zips don’t do up because flowers sewn into zips, size about 3x too small, had to pay £50 to return as they are China which is no... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Avoid at all costs. Bought two dresses for a wedding 3 weeks in advance, the shipping time is displayed clearly but not the processing time. The dresses arrived a day before I needed them but the qual... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Purchase at your own risk, they will run out the return/cancellation windows by emailing lots of followup questions, requiring pictures, etc. There is no publicly listed address to return items, and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

0 out of 10. Awful dresses not matching picture at all. Terrible customer service. Breaking all sorts of customer rights by refusing full refunds and charging huge shipping fees even when products are... Toon meer

Bedrijf heeft geantwoord

1,5

Zeer slecht

TrustScore 1.5 uit 5

309 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 40% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

1,5

Alle reviews

(309)

145 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Wrong size, problem with return. Avoid!

I ordered a suit in size XL (44) where the sleeves should be 26.5 inches but I received a 24" length. The sleeves were too short.
When I reported the issue that I received the wrong size, I was told that I had to send the suit back to the USA at my own expense, which is absolutely absurd because it was not my fault that I was sent the wrong size.
I was offered a partial refund and to keep the suit, but why would I need a suit that is too small? I sent it back yesterday. The shipping cost was £35. I opened PayPal case and I hope they will help me get my money back.
The only positive thing I can say is that the material and quality of the suit was really good. The only problem is that they have the wrong size chart on their website.
I do not recommend buying from them, another attempt to sell Chinese products on UK websites

29 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Polka dot dress

Communication was excellent.
The dress arrived well within expected time frame .In fact it arrived well before the quoted delivery date. It is of good quality ,well made and fits perfectly apart from being too long, but that’s my fault .I thought I would need extra length but I didn’t . Only down side for me was packaging . For the money I’d spent I expected a box and my dress folded with tissue . It was crammed into a tiny plastic bag. The dress looks lovely on so I can forgive that.

2 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

If i could give them zero i would

If i could give them zero i would. I purchased an item and wanted to return due to the fit. The item took 4 weeks to arrive. I decided within 12 days to return. After sending an email requesting a refund they stated there return policy was 7 days. I sent them a screenshot of the return policy that was attached to my receipt, which stated I had 14 days to return. They ignored my request and proof and started they would not accept the return after 7 days. Avoid this company at all cost. They are not honest.

30 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Poor returns policy

I have been unable to get a satisfactory refund on items ordered. I had checked their refund policy before ordering, but when I requested a return and refund they wanted the items posted to USA and the postage and customs costs are not covered, so it turns out to be an expensive process.

29 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I really like the dress ordered

I really like the dress ordered, it arrived late but this was something communicated clearly in the estimated time when placed the order, it takes almost a month. The size I ordered coreaponds my size.

26 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

First of all can you give a zero star

First of all can you give a zero star
Stay away from this company like you would stay away from a virus
Absolute rip off
My wife ordered a dress when it came it was the wrong size
( she ordered a size 16 and the label clearly showed it was a 12 )she’s emailed the company loads of times and been put off by a useless customer service department
She’s been offered a discount to keep the dress
We’ve been asked to send pictures 3 times
Then we’re being told to pay extortionate amounts to return the dress
This company is just a total scam
STAY AWAY FROM THEM

27 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

If I could give a half star I would

If I could give a half star I would. Dress does not fit at all and I ordered a size up- way to tight in the rib/chest area. I was out of town when it finally arrived and couldn’t try it on for past the 7 days….yes 7 days is all you have to return it. They said that it was outside of their return policy so they will not credit me. Need to file a consumer complaint. This company is absurd.

21 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

AVOID AVOID AVOID!

AVOID AVOID AVOID!! This is a scam. I ordered my daughter's prom dress. The delivery took forever and when the dress finally arrived (in a crumpled up small plastic bag) it looked nothing like on their website, the material was cheap and the fit absolutely awful. I tried to return it the next day but they make it impossible to return. Their return policy is a complete scam and in essence you cannot return unless you pay even more money (and also pay for shipping the dress to the US!). Absolute scammers.

15 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Shocking experience

Shocking experience. My husband bought me a dress that doesn’t fit me or suit me. When trying to return, we were offered ridiculously low amounts rather than sending it back. Postage both ways was extortionate and completely at out cost. When reaching out to the company, nothing was offered to rectify the situation, just referred to the returns policy and chat closed in the middle of my reply. Absolutely disgusting customer service. Please do not use this company.

15 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Complete scam company

Complete scam company - AVOID!
Their practices are illegal according to UK law.
Returns having to be sent to the US at my expense - not declared up-front on the site.
The site asked for date of my event at time of ordering but it turned up a week later, too late and cheap fabric, they offer me 30% refund to keep it or supposedly full refund if I send it to the US, which to do tracked and signed will cost me almost as much as 70% of the dress price.
Please someone in government, ban this company from trading in the UK and save others from this appalling situation

1 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The Refund Experience

I orfered a dress and the day after, the event was cancelled. I had regular email correspondence with Marin who confirmed that 80% of the dress price plus the shipping fee would be refunded. This is noted on their website. I agreed and 5 days later the amount is back in my account. I cannot comment on the clothes but after reading the reviews, I had believed my money was lost. However, I can only say that the emails from Marin were clear and the money IS back into my account.

9 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

5 out of 5 ⭐

I didn’t check the reviews until after I have ordered with Leely and was very sceptical and disappointed, SO I was very pleasantly surprised when the dress showed up on my doorstep step not only on time but in a perfect condition and in the right size, it’s exactly like the pictures promised and I am over the moon with it, thank you ☺️

6 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Wish I had read the reviews before…

Wish I had read the reviews before purchasing from this company. Bought 4 dresses to try out for my daughter's wedding. They arrived 3 weeks later when I was on holiday. Obviously couldn't try them on until I got back & because Leelyuk only offer a 7 day return policy once the item has been delivered to your door I am now £300 out of pocket. Dresses will never be used & website will never be looked at ever again. My advice to anyone reading this is don't buy from them.

3 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Unhelpful

Dress took ages to arrive. Was delivered when we were away on holiday and we're unable to find it since returning. Spoke to customer service and they're not very helpful. Just going round in circles. Wish I hadn't bothered to order from them, stick to the shops.

30 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Bought 3 dresses

Bought 3 dresses. Waited two weeks and still wasn’t shipped. Kept getting the same emails saying it will be shipped in the next 3 days. So I canceled my order. I have now had an email to say I’ll be getting my full refund in the next 5-7 days. So we shall see if I get my money back.

29 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Awful

Poor dress, awful customer service from Marin. They’ve spent more money on their website than the products

29 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Incompetent advisors & terrible experience

This company are a complete & utter disgrace & must not respect their reputation
I stupidly bought a jacket without checking the reviews ….
Safe to say Im Having the same issues as the rest of the people leaving reviews.
Iv tried to return my item & I paid for it as they don’t provide you with return address or labels so I am now out of pocket £100 with a item of no use
As the parcel come back to me
I got an e-mail saying DPDIsn’t a reputable company which the post office worker said is nonsense it would have cost another £32 to re send totalling to £60 on posting WHICH I. Should not have to do.
I am still waiting on a response .
The sizing is completely off & they are completely scamming people DO NOT USE !!!!!

28 april 2026
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer