Lloydsonline Reviews 

Fraudulent IMHO - need to be held accountable. Ordered prescription with arranged pick up from Cromwell Rd - was told when I turned up that the pharmacy was closing down and that I needed to contact Lloyds online to arrange change of pick up point. Can not get through after more than 1 hour - clearly they have taken my money (and many others as well presumably) hoping I will give up trying. Keep away - they will take your money.

Ridiculous shipping charges,$49 dollars for a daybill poster,unbelievable.

No calls , nothing from them , i bought a tool box off there auction site , turns out no stock ,paid for it and do you think i can get a refund , no they are poor communicators.

I recently had a problem with items listed " Adelaide only Richmond collect". This was eventually resolved by me agreeing to pay freight from Carrara to Adelaide by Austpost. Have freighted items ob Austpost before and not at all impressed . This time , of the 2 parcels delivered , one had been dropped off the back of a truck . Luckily this time they were cans and some could be saved . Had they been bottles like i normally purchase , all 12 would have been destroyed . Will not send any purchases from Lloyds Auctions on Austpost ever again . Geoff

Two friends spent two days and finally bought two cars through an online auction. We thought so and thought that at the end of the auction, the highest bidder would get the vehicles. But we learned later that it wasn't like that, that it wasn't that easy. At the end of the auction, we each got an email saying we shouldn't be so happy right away. Vehicle owners had to be happy with these sales amounts and had to approve... If so, we could not understand why a reserve price was determined and the increase was not started around that amount. Later, we learned from others that this auction firm did this in almost every sale; Either they want you to pay an extra amount, or they say that the sale will not take place and they close the communication...My only advice is don't waste your time thinking that this auction will be more advantageous and cheaper. Just a waste of time...
Why should we buy non-guaranteed vehicles at the "market prices" they set? Why should we go to the auction and waste our time stupidly?

Approved a refund 36 days ago still waiting always excuse of backlog in accounts ready to pass on to authorities

I joined the auctions, knowing the risks and all sales are final. My experience bidding, and paying for won items were great. Though I found that one item's description wasn't clear, and I ended up with a tablet that's as good as a paperweight. The combination of this tablet, another working tablet and a guitar seems that I still received a brilliant deal and worth the money invested.
I will use this service again. Like any online sales media you need to be aware of all risks.

They say that they're not mechanics and they aren't liable for dud cars (paraphrasing)
But you don't need to be a mechanic to know that if it says "ENGINE FAILSAFE PROGRAM" in big capital letters on the dash that's something wrong.
But no, they decided not to mention it. Don't trust that they aren't going to hide obvious issues with cars. They obviously don't care about people or their own reputation.
DONT RISK IT WITH LLOYD'S.

This bank is a disgrace, I have banked with them for years, have a business account and when you try to contact them you are on the phone for hours. They are quite happy having your business but when you need help they are awful. I contacted them about a contract I entered into then cancelled in the 14 days cooling off period. Months later I am still 1516 out of pocket due to there incompetence.

I am very unhappy with their service. I won the bidding on a picture. After accepting payment I was informed that they had smashed the glass. I have gone through the lengthy refund process and after numerous emails and phone calls I still have not been refunded 3 months later. Look after yourself and stay clear of this "business".

WARNING! do not sell your car at Lloyd's auctions. i went to pick up my car after it went well below the reserve and decided to look around it and found a big dent in the door. it is pretty bad. it nearly looks like a forklift forks had hit it. even though i had proof that it happened in there possession all they had to say was, they couldn't see anything on our cameras. they have got out of paying to get it fixed. not to mention its been over 2 months going around in circles trying to sort it out and not been able to advertise my car since because of the dent.what a joke. so now I'm out of pocket a few thousand. so no i definitely will not be dealing with Lloyd's autions again.

I would not use Lloyd's Auction or go near these people ever again I had 10 reserve prices and told them that and these low lifes sold them unreserved I lost a few thousands dollars though these people I do have other stuff but Lloyd's will never get them thats for sure.If your thinking of selling anything with these don't do it what so ever you will get burnt big time . I even sent them an email and they haven't had the decency of responding to my email. Thats all I have to say learnt a big lesson don't trust Auction.

Incompetent bordering on criminal..I sold a car in may now mid august and still not paid ,, apparently they have my details wrong despite a dozen phone calls and numerous emails they still cant get it right and apparently it takes 10 to 14 days to update their records not the 10 seconds it should take,now they wont answer my phone calls and keep redirecting my emails ,, currently in the hands of the office of fair trading and my solicitor

Absolutly crap don't recommend them at all. They will steal from you commissions thousands when they tell you another story about being a VIP vendor with a good deal with commissions which I think means to them we will steal you money from you and do our best to sell your items way below a fare and reasonable value....Lloyd's Auctions from a vendors view, their crap and thieves they don't get anything right that you inform them to be advertised in your Auction add information that should be put in there on it. They just won't it.

I believe this auction site is a scam. I have participated in many auctions through them and every time I have won the item I receive an item stating “so close but no cigar”. Then the “reserve” always seems to be much more than the winning bid. I think they do this to get more out of buyers. They need a system to indicate if the reserve is or is not met prior to the auction ending.

Jewellery comes with certificates with highly inflated replacement values. Several artworks purchased have turned out to be counterfeit. Artwork arrived damaged and of poor quality.
Steer clear of this shoddy business.

Despite the negative reviews on here, I personally didn't have a bad experience. Recently, I sold my car (after the auction was complete) on Carrara, Gold Coast. One of the sales guys contacted me about an underbidder being interested and sent an offer. I accepted. Front desk ladies were always nice and helpful. Car guys out the back were good and looked after it. It all went pretty smoothly. Funds took a while to hit my account though, but with that amount of money, it's understandable. Other than that, I will probably do more business in the future with them. That is only if they continue to do the no-seller-fee promo for luxury/classic car auctions.

AVOID Beware they dont care about customers......
please read about my experience with the customer service team
Unacceptable changes made to shipping by llyods auctions

Paul Dunn
15:17 (2 minutes ago)
to shipping, info

you have without contact or my consent changed the shipping provider back to australia post for the following invoices 1163210 & 1163207 this is unacceptable as i selectep and PAID for secure shipping (via fastaway couriers) during the checkout process. I phoned your customer support team today @ 2:30pm and raised this issue who placed me on hold briefly so she could speak with the shipping team, when she returned to me i was advised there was an issue with your link to the fasstaway booking system and the decision had been made to avoid delaying my purchase. i responded by saying this was unacceptable as i want & paid for secure shipping and that the shipping team should use the alternate courier from memory it was Toll or TNT road express. Hewr response was that i would need to email my complaint to shipping, to which i objected saying i felt it was her job as a customer service rep and why could she not place me back on hold and contact them via phone as she had just done previously, her response was no i would need to email, i responded that this is unbeliveable bad service and highlighted that i was not even offered a refund of the shipping fee difference that the changhe to usiong australia post would have made. I ended the call saying i will posting this complaint via email to shipping and on all social media public platforms warning other buyers both new & existing of the manner in which your company operates and handles customer complaints.
i expect little after speaking with customer service but DEMAND that the items be sent via courier with signature / id check on delivery and that Llyod's auctions cover any increase in cost to shipping or refund any reduction.

I still have not recieved a response or my items.....

Incentivised Review
No

When you don't receive your purchase be prepared to be ignored, as though your lying and that you don't matter after you have paid for your item.
Expect to be asked everytime what lot it concerns because it's easier than reading the previous conversation threads that are below and not hear anything on your enquiry or get a response or update ...at least until you tell them after being for months you will be leaving a bad review.
Customer service is non existent and dealing with Lloyds makes you feel as though you are a liar and being laughed at. Don't expect your money back or your purchase to ever be recovered.