Loomly Reviews 97

After trying to resolve an issue I was experiencing with the comments tab, I submitted a ticket through the website and also sent an email to the Support Team. They were quick to respond with troubleshooting suggestions, and when those did not fix the issue, they looked into it further and resolved the issue! The Support Team was professional, friendly, and ultimately took care of the issue, so thank you!

As the head of digital marketing at a non-profit, I was having a difficult time finding a scheduler that worked well and didn't break the bank. I signed us up for Loomly about five years ago, and our team uses it everyday. Cannot recommend enough.

Loomly is the ONLY social media planner/scheduler I have chosen to use. And that is after trying countless options. As a contracted content creator working with 6 clients, it saves my butt daily. I highly recommend

Great and simple social media scheduler! More affordable than HootSuite, we've loved Loomly.

This was great, until it wasn't. Drastic price increase in the last 6 months up to 332/month. I tried to clear out everything I could to go down to the free package. It wouldn't let me because it said I was connected to twitter/x. twitter x was not visible, and didn't show as being connected-infact, there was no sign of anything twitter/x on their website at all. So I googled it and found out they didn't offer it anymore. So why was my account saying it was connected? I tried clearing the cache for the website which was the suggested fix, and loomly it seems could not be cleared from safari website. I tried everything. No joy. then I went to contact customer service. No chat box, no email, no phone, just a bunch of "help" sections that did not help at all. Ironically I had to google their email, and it showed up on X. Wow, what started out as an awesome tool, turned out to be something I want to run away from. The worst part is no contact info. Seriously?????

The constant updates to the app are unhelpful. Today I can't even use the Unsplash images as the button to insert does not appear. This makes my work take more time.

My threads connection is constantly breaking.

I don't think I will be renewing at the end of my subscription.

Easy to use and very user friendly. Would prefer reports that were all encompassing though

We’ve experienced ongoing Instagram publishing failures for months, despite following every guideline their support suggested. Posts fail randomly, require manual re-publishing, and completely break any reliable content strategy.
What’s worse:
The issue affects specific accounts only, while others work fine — which clearly points to a platform-side problem, not Instagram limits.
Support continuously defaults to blaming Instagram API limits, even when the behavior doesn’t match those limits.
We were advised to reduce posting frequency, space posts out, and “monitor patterns” — none of which solved the issue.
This results in lost time, missed content windows, and constant manual work, defeating the purpose of using a scheduler.
For a paid platform, reliability is non-negotiable — and Loomly simply doesn’t deliver it.
The most frustrating part is not even the bug — it’s the lack of ownership and real resolution.
At this point, it feels like you’re paying to troubleshoot their system.

Horrible. They were once charging $35 per month for their basic services. Thats what I consented to. Then I realize that last June they started charging us $332 PER MONTH right before I was on a 6 month leave. I'm not only mad becuase they started charging 10 times what we consented to pay, but they also have been billing us for $83 more each month than the plan they signed us up for, and this is while we were not using it at all. So far they are only offering that we can cancel our plan, but are not acknowledging the blatent overcharges that they cannot explain. Dont trust them.

I feel like this is a solid product, and I have had some good experiences with the support team.

Honest group of people who are actually there to make you successful!!!

We have used this for years and love it!

Love scheduling things out and having it on autopilot. System is pretty easy to use.

Loomly helps my team to do everything we need easily and quickly. This platform is great!

Loomly is great. For a small company, we appreciate the simple interface that looks very similar to the final posts. It's really sped up our social media management - especially since we can schedule posts without opening facebook or instagram and getting distracted!

It's a bit quirky. Actions will behave differently depending on where you execute them from. Like, if I go into a post and click Duplicate, I get one result. If I am in the calendar and click and event and click duplicate, I get a different behavior where it saves it as a draft instead of a scheduled item. Which we miss half the time and our post doesn't go. We keep losing connections to LinkedIn, which is weird. At least every 10 days we have to "refresh" the connection. There's a fairly long list of things I dislike, but it is affordable and gets the job done about 80% of the time.

After Loomly was bought out, the service became nonexistent. I've had many problems with the platform, like posts failing, and other technical issues, but you cannot get any help. They also lost the ability to post to X, which is one of the major accounts we post to. Super disappointing. I would go elsewhere.

We have reported an issue with connecting Instagram locations for over 8 months and the issue as gone unresolved to current date 3/22/2026. Unacceptable We have been reporting an issue with connecting Instagram locations for over eight months, and it is completely unacceptable that this problem remains unresolved as of March 22, 2026. Immediate action is required to rectify this matter.