Mac4sale Reviews 

While we were pleased to get the laptop on time and it looks in good condition, it has not actually been reformatted as it still has the previous users information on it. So I would say it's recycled, rather than reformatted. We've not yet been able to resolve this issue and are very frustrated.

Came faster than I thought it would. Item works perfectly!

Great communication. Took about a week to deliver me a reconditioned iPod. Working fine. Very pleased.

There were problems in dispatching my initial order -and the charger was not sent which meant that I couldn't use the MacBook until it arrived 5 days later
The team were quick to respond to queries which included a password issue . I am pleased with the MacBook so far

I got sent the incorrect colour iPad that I had ordered. I emailed the company and they were quick to respond and rectify the issue.

Ordered a refurbished Mac mini on Jan 8th - waited for almost 2 weeks and then was told my order was cancelled, I’ve still not heard about a refund - today is the 25th. I paid almost £1000. Have reported to my bank and have told Mac4Sale that I will be reporting them to the police. AVOID.

*Received a refund initiation notification at 7 AM the morning after posting this. Note their reply asking me to send an email - as if I hadn't already emailed them already.

R. Mowatt.

Purchased a Sonos5 speaker at a good price and this is working fine.
Only issue was the delay in having this delivered.
It was explained to me that the COVID issue left them short staffed, and so a backlog of orders built up.
This is an acceptable reason, and I would purchase here again.

It took 11 days for this iPad to arrive by post, only one day was spent with DPD. The Company was understaffed and also had too many orders to fulfil. I was promised 4 day delivery. The web site had a link to track my order, but it didn't.
I was offered an iPad in a different colour, but I didn't know what I was going to get until it arrived.
This average performance was probably as a result of absenteeism due to Covid-19.

Great service. Used before a few years ago MacBook came in very good condition.

Poor:
Mac Mini purchase took longer to dispatch that quoted on the website and then tracking indicated it was never received by the courier. Took numerous follow-ups to eventually get it resolved.
Buyback process seems broken. Somehow you're supposed to know that they need pictures before confirming a price as they don't contact you once you've asked for a buyback. Price quoted was well below buyback pricing on the website but no explanation as to why.
Had to chase the buyback payment which was also later than advised.
Good:
Chat feature worked well and the staff were helpful which was just as well as phone calls went unanswered. Good selection of devices and the Mac Mini I purchased was in excellent condition (it was an A rated version).
I like the idea of the Buyback service but it needs to be a bit more slick.
This was the second device I'd purchased and overall I'd recommend Mac4sale.

Really helpful support - didn't try to push me onto higher spec, gave good advice. Husband got an excellent imac from them 3 years ago, still in excellent shape. Thanks

My order got delayed but I had great customer service from Ismail, who chased it up and was very efficient friendly and approachable. The device when it arrived was in great condition and works brilliantly.

After reading some reviews I was a put off but I was also recommended from a very good friend so I went with the trust.
Do expect an up sale email.
The I pad pro m1 came as a grade B but it was like new to be fair, the item arrived late but it was placed on the 22nd of December and arrived on Saturday the 8th Januery so back log bank hols and the upgrade email made it a little longer.
I was in contact with them a lot as I could not use my amex card so I wanted to make sure it came.
Over all they were really good and helpful and the iPad is fantastic.

Great service from MAc4sale from both sales team and technical expert in the warehouse. Set up two computers for us and both work well. thanks for service and would reccommend you to others. -Mark

yeah good service good response, problem I have is bought the wrong phone.

The chat was answered within good time and the representative was very helpful. A purchase was not made as the price was very high for a refurbished item, almost the same as to buy new but could not fault their service so 5 ⭐️

Phone call unanswered no answer machine.
Emailed regarding shipping ordered on the 5th arrived on the 23rd despite 3-5 day shipping promises.
Product okay
Having read the response, I would disagree that no explanation was given for the delay and does not cover the inability to have a telephone conversation. Very disappointed

Amazing machine, amazing service, really appreciate the guys behind this company. Couldn’t recommend more

Really easy to purchase. My delivery was quite late but I bought it in December so I understand that they could have trouble because of Christmas.
Excellent product ! Battery doesn't really last though.

I purchasd a games desktop from Mac4Sale in May 2021.

It never really worked, it crashed repeatedly. Again and again, I sent it back for repair/replacement as per warranty. They have reneged on their warranty agreement to repair or replace the faulty computer system.

During the course of my dispute, Mac4Sale introduced two other compnies: ConsoleKillerPc and SafePcSupport; neither are listed on Companys House, both have bad Google search reviews.

Mac4Sale no longer reponds to emails.

On 19th December 2021 I initiated legal procedings to recover my money: I started a Simple Procedure (small claims) case in the Scottish Courts, this legal case is in progress.

Purchase £420 Court costs to date £106.

I would NOT recommend purchasing anyhing from the above mentioned companies: Mac4Sale, ConsoleKillerPc, SafePcSupport.
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Update 07/05/2022 Court case won, costs awarded, Refund settled. Mac4Sale allowed court costs compliance deadline to elapse. I will úndertake enforcement action to recover court costs Monday 09/05/2022. Plus expences.