Macbrook Gas LTD Reviews 

Excellent service, arrived on time worked hard and efficiently, very neat installation of boiler, and all necessary pipe work, no mess at all, everything explained how to work thermostat etc. all waste removed😊

Macbrook surveyed my house and told me I was entitled to Loft insulation and solar panels under a government grant scheme (combined with my local council). Once the grant was confirmed a date was booked for each of the two installations, (one day for each), the scaffolders arrived on the day before and the work was completed within the day allocated each time. The tradesmen (installation staff?) were totally respectful and polite, the completed job was neat and tidy, if there were choices to make during the installations I was consulted on each occasion (cable routing and meter positioning etc.). Both installations were completed with little fuss and minimal inconvenience, rubbish and packaging was cleared up and removed by them at the time leaving my house neat and tidy. A Macbrook van turned up the following day to check that everything was ok and that there was nothing to clear up. On the two occasions I needed to speak with the office staff they were nothing but helpful and polite, throughout the whole experience I find nothing on which to fault the company or their tradesmen, some of the tradesmen were contractors from other companies but this report covers them as well. Five stars well earned..!

Awful company. I had to chase them loads. They didn't attend appointments when they said they would. They lied and told us we could get a our loft insulation replaced with them and then said we couldn't. AVOID!!

Macbrook gas Ltd also trade as ABS ECO LTD. 6 months and still not completed left with no heating or hot water over the weekends, vandalised my home ripped out any metal they could leaving holes in the walls boiler flue not sealed, cowboys and rude.

Macbrook gas LTD did the Install after I received the Grant for the ECO 4 Flex Route.
The team were professional , friendly , and very helpful.
Their communication was excellent throughout the process.
I had a heat pump installed , solar panels , radiators and wall insulation and plastering done.
They did a great job.
Even after they left the job and I had queries , the friendly receptionists were always on hand to pass the queries on, which were always resolved very quickly.
I highly recommend Mac brook gas.

Had an air source heat pump installed from Cameron and his team! Great bunch of guys, worked so hard, very professional and a pleasure to have in our home!!!

Macbrook Gas are a very professional company I had a boiler and heating controls fitted, the job was everything that I expected, the fitters were polite and extremely efficient.

Really happy with new heating system installed. Top quality company.

Just a quick note to say thanks to all the MacBrook Gas staff for the boiler replacement today. All done and set up in one day and everywhere in the house left tidy. Really happy!!!

Cameron Wilkes and his team have just installed air source at my property. Extremely friendly, clearly competent and very good at what they do. Cannot fault, would definitely recommend them. Thank you.

Had a new boiler fitted from Macbrook gas, company was so helpfull the lads that come out to fit it was amazing. Thankyou Macbrook gas 👍🏼

I was very sceptical initially that I was eligible for energy upgrades to my house effectively at no charge to myself but I did some research and it looked legitimate so I went ahead with the install.

I am very grateful as the upgraded insulation was installed promptly by the MacBrook installers and I am already seeing the benefits. The house is already warmer and more comfortable and I'm using less energy at a time when the bills were becoming a worry.

I'm really gateful to the MacBrook Gas team who very great to deal with throughout the process.

Great company to deal with from the initial survey to finished installation couldn’t have been easier. Great customer service with the office staff keeping me updated throughout the process. Would definitely recommend.

The engineer arrived promptly and quickly diagnosed the issue with my central heating system.
He carried out the work and explained what had gone wrong. He then refilled the system, checked that all radiators were working efficiently, advised on best temperature to set the boiler.
Everything was left spick and span. Overall a stress free
experience.

I’m very happy with the work that we have had done last week, I had some old horrible looking storage heaters in my house which have now been replaced with air source heat pump , nice modern radiators, hot water tank and solar panels . I was a bit concerned at the start to what I was getting myself into but now all the work has been done, working well and saving money . To top this off it’s not cost my nothing ! The workers were very efficient , different trades in and out - work was all complete within a week brilliant ! I would highly recommend This company to anyone , but don’t leave the biscuits out when the plumbers are there because u won’t have any left !

James and matt installed our air source unit. They were both extremely respectful and the job was completed to an outstanding level. The pipe work was exceptional, and during the install rather than leaving us with no heating they went and collected electric heaters and brought them back so we would not be left without heating any evening throughout the install. in my eyes, this is going above and beyond for the customer and we couldn’t be happier with the level of professionalism carried out from the whole company.


Excellent customer service.
We had a gas central heating system installed and the service provide was amazing. Brian and Adam were very well mannered and got the job done to an amazing standard within the time frame given. We had a few technical difficulties with the set up once the system was installed however after my phone call with Caroline in the office I had an engineer with me within the hour and the technical difficulty was corrected and have had no problems since.
Fantastic efficiency and brilliant customer service all round.
Thank you again to the team at Macbrook gas.

Recently had a new heating system installed and the team at Macbrook were excellent! The process from start to finish was great and the team really helped to inform me about the new system as I had not heard much about heat pumps previously. The install was completed as planned and the lads were tidy and were really helpful in explaining how to use the system and set up all the timings for me. Couldn’t recommend them enough!

Couldn’t be happier with the product and service. Very professional and very tidy. Happy to answer any questions I had. Would 100% recommend

The team have been excellent having installed our solar heat pump system the lads were polite cleaned up after themselves over all excellent installation highly recommended