Maersk Group Reviews 

I wish I could give this a review less than zero.

Maersk was the shipping company chosen by Amazon to pick up and return an items that required special handling - it was an item being exchanged under warranty.

They were impossible to schedule with, didn’t show in the appointment date, which had a 12 hour window, but eventually showed up on another day.

They picked up the item, but never notified Amazon, so I was charged over a thousand dollars because Amazon didn’t know they had the item.

The item has been “Out for Delivery” per their portal for three weeks. Customer service can’t explain why, but see that they checked it back in.

If you hear their name - run!!!

In the meantime, I have to get a lawyer and file suit.

This is the WORST delivery company. I ordered a TV from amazon. I got several emails asking to schedule a delivery. The website didn't work to schedule. I called the CT number. Was asked to call an Albany NY phone number, and no one ever answered the phone. Back to CT they gave me a different number. They didn't have my package, and told me my package was shipped to a local delivery service. It was not. No one called to setup delivery. I called five times to try and schedule my delivery. I asked for the local number and they would not give me one. I asked for a manager, and they did not provide one. The 6th time i called I was informed my package was damaged and undeliverable. I was given a phone number to call for a refund. It was the WRONG number. Back to the orginal phone number in CT. THE WORST COMPANY.

J’ai bien reçu mon colis hier. Merci beaucoup.

This is the worst service I have ever experienced. I ordered 2 TVs from Amazon Sold by Best Buy which was supposed to be delivered by this company Maersk. My original delivery day was for 7/7/2026 by 5:00p.m. I waited around all day and my package never arrived. I called and they scheduled a delivery on 7/9/2026 between 9:00a.m. and 1:00p.m. Waited around all day and again no delivery. Called again and was told they don't know what happened but I was s I was supposed to have gotten my delivery that today. Delivery was then rescheduled for 7/10/2026 between 9:00a.m. and 1:00p.m. Again no delivery. I called back on 7/10/2026 around 2:30p.m. after my package was still not delivered at the schedule time. This time I was told my package would definitely be delivered today but the driver was running behind. According to them the driver had 9 more stops before he would get to me. I was also told the delivery driver would call me when he was on his way. At 7:15p.m. on 7/10/2026 I called again since my package still haven't been delivered. This time I was told that if my package wasn't delivered by 8:00p.m. today than it wasn't going to be delivered. So now it's 8:25p.m. on 7/10/2026 and no delivery. Lord knows when or if I ever receive my package. I'm so over this company and would not recommend it be used by anyone.

I had a very disappointing experience with Maersk's Ontario, CA warehouse and would not recommend their services.

The shipment was mishandled because incorrect information was entered into their system, resulting in my package being delivered to the wrong address. Despite acknowledging the issue, there appeared to be little effort made to recover the package or resolve the situation promptly.

Communication throughout the process was extremely poor. I had to call every day just to receive an update, and even then, I was often left without clear answers or meaningful progress. As the customer, I should not have had to repeatedly follow up for information on a mistake that was not my fault.

I expected a company of Maersk's reputation to take ownership of the error, prioritize retrieving the misdelivered package, and keep me informed throughout the process. Instead, I experienced delays, inadequate communication, and a lack of accountability.

Overall, my experience with the Ontario, California warehouse was unacceptable. I would not use Maersk again based on the level of service I received and hope the company takes steps to improve its communication, accountability, and customer service.

I work for Maeserk under a contract with Lowe’s and they are both horrible. As an owner operator we are under paid and do more work with no increase in pay. Maeserk tell us one thing and Lowes tell their customers another. There is very minimum organization and communication within both companies. They make us drive an hour out to customers house even if they do not answer phone. Once we get there and the customer is not home we have to mark the stop undelivered and we don’t get paid one red cents for other efforts of getting there. If I didn’t have to do this job, I WOULDNT

This company will intentionally delay your container so it's stuck in storage and then hold it ransom while they charge you hundreds of dollars per day until you pay it. You pay it, then they will take another day to process the payment then want paid again for that day. It's absolute extortion.

ordered from someone on ebay who apparently uses maersk shipping. package sent out quickly, arrived to a hub less than 250 miles from me, and there it sits. for the past 13 days. i drove long haul for fourteen years. 250 miles, even over the river and through the woods, is 6 hours tops, not 13 days. just crickets. maersk is a waste of space, how have they managed to stay in business with service like that i'll never know. and i'm still waiting.

Shalom, hello everyone I am Blessed King Michael Cosimo Weikum. I have been working and serving Maersk for around 2 months now. I believe that this company has been the biggest blessing for me. I currently assist in the Amazon fulfillment process and I can firmly and humbly state that this job has opened so much more virtuous opportunities in my life. If you are 18+ I would not hesitate to use your physical abilities to perform cherry picking or even standard, typical warehouse work. This is 100% a job that I recommend and this is not any unnecessary fluff, just humble and virtuously honest feedback. I 100% bless this Danish company and agree with the majority of the methods (maybe not all), of doing business. My joy has increased and I will probably be with this company for a good more amount of time and will try my best to support it through all of my lively endeavors, as well !
✝️❤️

Most awful shipping company.
Sams club used them for shipping my items but have been late to deliver my order by over a week but they are unapologetic and very nonchalant about being late. I had to call repeatedly to check my order status and when I do and schedule, they do not try to meet delivery schedule making me miss other schedules. Very horrible company. Which makes Sams club very irresponsible.

the worst delivery service ever .. damn near impossible to get in touch with anyone who knows what’s going on .. tracking page has no updated information .. and took forever to even deliver the package like smh .. I don’t know why any company would use them to deliver their packages .. terrible service. Does not even deserve one star !

Horrible. Took off for for their appointment and they no showed. Wont answer their phones after being in hold over and hour. Tracking on website does not work

Worst trucking company I've ever dealt with. Scheduling a delivery is pointless because they don't show up when promised. I've been waiting for two days with no delivery.

Customer service is just as bad. Expect to wait at least 30 minutes on hold, and when you finally reach someone, they can't provide any useful information about your delivery. Very disappointing experience. I would not recommend this company.

they handled a bulky return item for amazon. had to schedule for pick up a week in advance. they would only provide a 12 hour window, 8am to 8pm, adult had to be present, had to be at entry, no further contact needed after receipt of schedule confirmation. I was out of town, arranged to have an adult there, item on porch ready, door open. never came..said they called (its true I was in a no internet area but no voice mail) said the knocked on door, lies...adult there all day and ring camera shows nothing other than my usual mail delivery. called and complained, they agreed to pick up the next day explained again i might not be reachable, an adult would be there, just go...next mornin they called again to confirm..lucky i had service or they would have no showed again...gave me a 2 hour window and showed up 30 min before, thankfully the arranged adult had gotten there early...horrible, horrible service and communicatio

This is the worst company to ship with customers don’t receive any shipping status neither do they get answers about their shipment please use another company if you can

Pire transporteur que le monde ait connu je pense. Je n’ai jamais vu l’ombre d’un colis !! Il n’est jamais passé chez moi, et après avoir modifié la livraison vers un relais colis (pensant que ce serait plus simple pour le livreur) il n’a tout simplement pas été livré, le livreur n’y est pas allé. Donc je suis absolument dégoûté

schlechteste Reederei die wir kennen, Transitzeit Antwerpen - Ghana laut Angabe bei Bestellung 6 Wochen. Tatsächliche Transitzeit 3,5 Monate. Mit täglich wechselnden Ankunftszeiten. Es ist absolut keine Planung möglich. Nie mehr mit dieser Reederei.
Niemand fühlt sich zuständig, alles wird von Indien aus gesteuert.

Avoid them at any costs. They literally steal money from customers. They damage the goods they are transporting and avoid paying for the damage you paid insurance for. Terrible experience...

Booo, Maersk never showed up, my handymen waited there all day, as instructed by Lowe's Delivery. Lowe's called saying driver could not make delivery n needs to reschedule, I asked why not, they said, they can't find house, no such address. I called back and said, check address asked that they go back and make the delivery I paid for. They said, can not return because the Maersk driver said: No one was home, I said we have been waiting with door open all day, so that is not true, last excuse Maersk gave for not wanting to go make my delivery was, he can not find on map. What? This was just a set of excuses from a lazy Maersk Delivery person. Now I have to pay my workmen regardless, for their time. Maersk is really terrible and make excuses and tell stories. Lowe's should get another service.

Des branquignoles, c'est le juste mot pour qualifier cette entreprise.

Pour une simple commande 7 tentatives de livraison, ils déclarent laisser avis de passage, avoir essayé de m'appeler sans succès. Tel est leur excuses auprès des sociétés qui font appel à leur service pour la livraison. Je suis obligé de refaire livrer en point relais à 30 min de chez moi pour recevoir ma commande sans avoir de problème de livraison.

Si vous êtes une société ne faite surtout pas appel à ces incompétents.