You guys ripped my dad off for dentures .......all your reviews are bad. What are u doing. ....unless u want a law suit he better get one or the other back. .....you have 1 week or im contacting a tra... Toon meer
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DO NOT USE TRUST THIS COMPANY. They do not hold their sellers responsible for canceling your order and then reposting the item for $100’s of dollars more. They did not do there do diligence when thes... Toon meer
Bedrijf heeft geantwoord
I suppose its fine if nothing goes wrong, but I purchased a digital code that is invalid and I can't get any support. They say they have contacted the seller, but the seller just re-sent the same non... Toon meer
Bedrijf heeft geantwoord
I made the mistake of also trusting that they were a legitimate company. I purchased an item; the item was 'cancelled' but the amount they charged certainly was not. I am awaiting response from cust... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
MassGenie is a social shopping marketplace specifically designed and curated to provide a fun, memorable shopping experience. MassGenie’s vision is to redefine the online marketplace experience through the power of social shopping. MassGenie's unique model offers people opportunities to make their voices heard. "Power Deals" give buyers leverage to drive down prices through crowd shopping fueled by social media. Sellers compete to offer buyers the deepest discounts. By using MassGenie’s Power Deal and leveraging the power of social shopping and sharing, we empower our customers with the products that they need or want at the best possible price.
Contactgegevens
18600 MacArthur Blvd, Suite 280, 92612, Irvine, Verenigde Staten
- 888-572-6193
- customerservice@massgenie.com
- www.massgenie.com
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638 reviews
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great prices!
30 juni 2019
Review zonder uitnodiging
Great prices
29 juni 2019
Review zonder uitnodiging
Not sure How this works yet so Not sure…
Not sure How this works yet so Not sure I can comment?
29 juni 2019
Review zonder uitnodiging
several credit cards used were flagged…
several credit cards used were flagged for fraud when used with your company
29 juni 2019
Review zonder uitnodiging
Antwoord van MassGenie
We sincerely apologize for your payment issue. Is there anything we can do to assist you?
Website severely lacking
Website severely lacking
Chat rep left conversation in the middle. Messaged me back 11 hours later
29 juni 2019
Review zonder uitnodiging
Antwoord van MassGenie
We sincerely apologize for the disconnected conversation. Please let us know, how can we assist you?
love the deals
29 juni 2019
Review zonder uitnodiging
This is a good deal
29 juni 2019
Review zonder uitnodiging
Love the prices hope the quality is…
Love the prices hope the quality is just as good
29 juni 2019
Review zonder uitnodiging
Antwoord van MassGenie
Your order # mgUS0000231527 is successful. May we know what do you mean by "Never really worked"? Thank you.
Site loads slow and didn't work in…
Site loads slow and didn't work in Chrome
28 juni 2019
Review zonder uitnodiging
Antwoord van MassGenie
We sincerely apologize that our website loads slowly due to the overwhelming response of our customers. Our IT team is now checking and doing their best to fix the issue. Thank you so much for your feedback. In case you need our help, feel free to call us at 888-572-6193.
Great Deals!!
28 juni 2019
Review zonder uitnodiging
Power deal
I like that they always get new products for power deals.
28 juni 2019
Review zonder uitnodiging
Genie Bucks Scam
Their payment system is inaccurate with what you may get charged when using their "Genie Bucks" rewards. I applied $10 of Genie Bucks to my order, and then over a day later, I receive an email saying my payment information needs to be updated, which I then re-inputted the same information it already had, except they removed my Genie Bucks from the payment and did not have a spot to apply them again. The order then went through almost immediately. They advertise their rewards system as a scam to get users to purchase "deals" at artificially low prices and then revoke their rewards so you end up paying more than you thought.
UPDATE: Customer service emailed me telling me I was wrong about my order and I was charged correctly, yet referenced the WRONG ORDER NUMBER. They clearly did not bother reading my email asking for help with my order; still awaiting a real response and a simple refund after 2 days of this. I ordered from them before using the same payment method without using their rewards and there were no issues. They try to pull customers in with their rewards program only to blame the customer's payment method in order to avoid having to honor the rewards.
27 juni 2019
Review zonder uitnodiging
Antwoord van MassGenie
We tried to contact you but our call was routed to your voicemail. We also sent you an email. Please reply back or call us at 888-572-6193. Thank you.
Antwoord van MassGenie
Thank you for commenting here. Is there anything we can do to assist you? You can send us an email at customerservice@massgenie.com or call 888-572-6193.
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