Mattress Time Reviews 

Super speedy delivery and it is the best mattress I ever bought, it's so comfortable. For the price it's a bargain. I definitely recommend this company.

Very quick service and delivery, good quality mattress and very reasonable price .

The offer incentives for positive reviews here (entry into a draw to win a free mattress), so be aware of that when you're reading the reviews.

My son loves his new mattress. I think it made the transition into his own bed so much better by having a decent mattress. I accidentally fell asleep on it the first night we got it and it is so comfortable that I would love a double for my bed!! I would definitely recommend mattress time to anyone whose looking for a decent quality and a great price. Also the delivery fee wasn't bad either!!

Excellent! The mattress I ordered for my son’s bed arrived on time and was the exact item I expected from the online description. I tried lying on it and his mattress is now more comfy than my own! Also, the delivery driver phoned half an hour prior to arrival, to confirm his estimated time of delivery. Fabulous service all round - thank you!

Excellent service. Matress was delivered in 2 days. Very reliable and would definitely recommend!!! 5 star

Never order from these again ... got my mattress and it's rock solid ... been phoning them for 2 days now and they keep saying well get back to you by the end of the day. CON ARTISTS AVOID

Purchased A Ruby 1000 Pocket Memory Mattress
SKU: HF4Y0228. Arrived in 2 days. It is a very good mattress.
Very satisfied. Would recommend it.

Very easy website to negotiate. You would be hard pressed not to find the mattress you need. Ordering was simple. Delivery was as stated and i received a phone call the day before to confirm delivery.
The mattress was well packaged and the driver was very friendly and helpful.
The mattress itself was of excellent quality and as described on the website.
I would not hesitate to use Mattress Time again. You really can trust them. I can 100% recommend them.

This Firm are very unprofessional at dealing with matters when they go wrong..communicating with them is a problem..no customer service departments at all. they seem to be a cow boy outfit from ware I am standing.
I would avoid buying any mattresses from them as they are clearly selling cheap rubbish that are in breach of contract.
What they sell on there website does not coincide what you get delivered.
I would avoid at all costs.
I await the county court now for my reimbursement as they wont take responsibility for the crap they sell.

I was kept informed throughout the process including a telephone call on the morning of the delivery

I waited in from 6.00am to 6.00pm on the appointed delivery day but product was not delivered. I phoned repeatedly during the day to ask when the item was due and to confirm the item was due for delivery on this day, only to be told it was being delivered by a third party courier and that no delivery information was available. I emailed the customer support address given on my order only for it to come back as 'mail delivery failed'. I phoned again the following morning to ask where my item was, to be told there had been a delay with it reaching the company's depot and that it should be delivered that day. I obtained a phone number for the delivery company and when I spoke to them, they confirmed the item should be delivered that day but that it was never due for delivery the previous day! The item was eventually delivered but I am very unhappy with the service I received. I will not be ordering from you again.

I ordered a £500 mattress from Mattresstime. Paid £35 for premium delivery because I needed it by a certain date. I was told that date was fine. The quoted delivery period passed without any contact. No call, no email, no text. So I rang up and was told as a matter of fact that it would be late. No hint of an apology. I pointed out that I had used them and paid extra specifically because of their claimed delivery times, because I wanted it by a specific date. (Eventual delivery date 20 was days after order). Given that I had not received the premium delivery service that I paid for I suggested, perfectly politely, that they should refund the delivery fee. I was told pay it, or you can cancel the order ..."we will not be held to ransom by you". Wow.
I pointed out that they were offering no choice at all because cancelling would add another 2-3 weeks delay, on top of an item that was already late. Silly me. I thought Mattresstime might actually provide the service I paid them for and be reasonably polite as well.
So everyone, make up your own minds whether this is the sort of company you want to do business with. I'll go back to the competition, where they try to treat a customer like........a customer.

Really pleased with the mattress we had delivered last week, The service was excellent, the mattress was delivered in about 15 hours!

Very comfortable mattress for under £100