MB MOTORS Rugeley Reviews 

224
•
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

The team took time to answer my questions without making me feel like I should already know everything about cars. They explained what needed attention immediately and what could safely wait, which ma... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The reception staff were really helpful with me and my daughter when accessing the building. Giving me alternative access or offering to move my car. It was a breath of fresh air having supportive st... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The newer workshop is well equipped and looks properly maintained. I also appreciated the advice about future works the car may need, because it was explained without any pressure to have everything d... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The staff were great, very helpful and welcoming. The premises were very clean and organised, which gives you confidence. If I haven’t given five stars it’s because there were items on the ‘red crit... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autoreparatie en -onderhoud
  2. ook in
  3. Autobedrijf/Garage
  4. Autokeuringsstation

Geschreven door het bedrijf

MB Motors is your trusted garage in Rugeley, providing expert servicing, repairs, diagnostics, and electrical work at fair prices. As a reliable MOT centre in Rugeley, we offer fast and affordable MOT Rugeley testing along with cheap tyres, DPF cleaning, and professional car servicing. Our skilled mechanics serve drivers across Stafford, Cannock, Lichfield, and surrounding areas, ensuring transparent pricing and a quick turnaround. Whether you need a full service, tyre replacement, or a same-day MOT in Rugeley, MB Motors is the local garage you can rely on. Book your appointment online or call us today.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

224 reviews

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4,8

Alle reviews

(224)

221 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

We ask the garage to fit a driving…job not finished

We ask the garage to fit a driving camera, it was returned with the rear camera hanging from the roof with no explanation why the job had not been finished. Just another reason why we don’t go back.

20 mei 2026
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Antwoord van MB MOTORS Rugeley

We're sorry to hear you're disappointed with your experience.

Following your visit, we contacted you by both email and telephone to discuss your concerns, but unfortunately we did not receive a response. During our inspection, we found that the adhesive pad supplied with your own dash camera had failed, preventing the rear camera from remaining securely attached. As this was a customer-supplied component rather than one supplied by MB MOTORS, we nevertheless offered to refit and secure the camera free of charge as a gesture of goodwill.

Our offer to resolve the matter remains open, and we would be happy to complete the installation if you wish to contact us. Customer satisfaction is always our priority.

Beoordeeld met 5 van de 5 sterren

Superb Customer Service

What a great garage, after being messed about and then let down by Kwik Fit Rugeley I managed to get my MOT booked in at MB. What a difference! No waiting for 10 mins for somebody to come to reception, there were two people in reception who were uber professional and really pleasant and helpful. I got a message when my car was done, under an hour from drop off, and a full feedback report and pics. Cannot recommend highly enough and will be saying them moving forward.

26 mei 2026
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Antwoord van MB MOTORS Rugeley

Thank you so much for your incredible 5-star review.

We're delighted we could provide the level of service you were looking for and turn what had been a frustrating experience elsewhere into a positive one. Our team works hard to ensure every customer is welcomed promptly, kept fully informed throughout their visit, and receives a comprehensive digital vehicle health check with photos and clear feedback, so it's fantastic to know this made such a difference.

We'll be sure to pass your kind comments on to our reception team—they'll be thrilled to hear they made such a positive impression.

Thank you for choosing MB MOTORS Rugeley and for your recommendation. It means a great deal to us that you've chosen us for your future vehicle servicing, MOTs, diagnostics, and repairs, and we look forward to looking after your vehicle for many years to come.

Beoordeeld met 5 van de 5 sterren

Very friendly and kept you informed…

Very friendly and kept you informed with what was going on with the vehicle through out the day.

26 mei 2026
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Antwoord van MB MOTORS Rugeley

Thank you for your fantastic 5-star review.

We're delighted to hear you found our team friendly and appreciated being kept informed throughout the day about the progress of your vehicle. Clear communication and regular updates are a key part of the service we provide, ensuring our customers always know exactly what's happening with their vehicle.

Thank you for choosing MB MOTORS Rugeley. We truly appreciate your support and look forward to welcoming you back for all your future servicing, MOTs, diagnostics, and vehicle repairs.

Beoordeeld met 5 van de 5 sterren

The service was great the company kept…

The service was great the company kept me imformed of progress. Very nice touch valeting the car before we got it back very proffesional. Very friendly and polite staff . Would definately recomend them to friends and family

24 mei 2026
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Antwoord van MB MOTORS Rugeley

Thank you so much for your wonderful 5-star review.

We're delighted to hear you were pleased with the service you received and that our regular updates kept you informed throughout the repair. It's also great to know you appreciated the complimentary vehicle valet before collection—we believe it's those extra touches that help make the experience even better.

Thank you for your kind comments about our friendly and professional team, and for recommending MB MOTORS Rugeley to your friends and family. Your support means a great deal to us, and we look forward to looking after your vehicle again in the future.

Beoordeeld met 5 van de 5 sterren

A really professional & efficient…

A really professional & efficient business. From the first email to collecting keys everything was fantastic- highly recommended

22 mei 2026
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Antwoord van MB MOTORS Rugeley

Thank you so much for your fantastic 5-star review.

We're delighted to hear you had such a positive experience from your very first enquiry through to collecting your vehicle. Our goal is to provide a professional, efficient, and seamless experience at every stage, so it's wonderful to know we achieved that for you.

Thank you for choosing MB MOTORS Rugeley and for your recommendation. Your support means a great deal to our team, and we look forward to welcoming you back for all your future servicing, MOTs, diagnostics, and vehicle repairs.

Beoordeeld met 5 van de 5 sterren

First class all the way

First class all the way ! Great service, transparent discussions, no hard sell. Thank you ! Fantastic customer service, even a place to relax and work !

21 mei 2026
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Antwoord van MB MOTORS Rugeley

Thank you so much for your outstanding 5-star review.

We're delighted to hear you experienced first-class service from start to finish. Providing honest, transparent advice without any pressure is something we pride ourselves on, so it's fantastic to know this stood out during your visit.

It's also great to hear you enjoyed our customer waiting area. We designed it to be a comfortable place where customers can relax or continue working while their vehicle is with us, so we're pleased you found it useful.

Thank you for choosing MB MOTORS Rugeley and for your recommendation. We truly appreciate your support and look forward to welcoming you back for all your future servicing, MOTs, diagnostics, and vehicle repairs.

Beoordeeld met 5 van de 5 sterren

I was concerned about a rattling noise…

I was concerned about a rattling noise coming from my car, I went into reception with the hope that they could investigate it as we were going away in a couple of days, they were fantastic, offered to take a look at it and discovered the problem, thankfully they fixed it that day. Reception team were very supportive and helpful throughout, excellent customer service. Highly recommend MB Motors.

20 mei 2026
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Antwoord van MB MOTORS Rugeley

Thank you so much for your wonderful 5-star review.

We're delighted we could help resolve the rattling noise before your trip and get you safely back on the road so quickly. We understand how stressful unexpected vehicle issues can be, especially when you're due to travel, so our team will always do everything we can to accommodate urgent situations where possible.

We'll be sure to pass your kind comments on to our reception team—they'll be delighted to hear their support and customer service made such a positive impression.

Thank you for choosing MB MOTORS Rugeley and for your recommendation. We truly appreciate your support and look forward to helping you with all your future servicing, diagnostics, MOTs, and vehicle repairs.

Beoordeeld met 5 van de 5 sterren

Best independent garage you'll find

Had just had my car serviced when next day, (totally unrelated) the starter motor died completely.
MB came out next morning, transported it back to the workshop,replaced the starter motor and had it back on my drive by 10.30 am.
Couldn't ask for better service than that!!
Many thanks.

19 mei 2026
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Antwoord van MB MOTORS Rugeley

Thank you so much for your fantastic 5-star review.

We're delighted we could get you back on the road so quickly. As you mentioned, the starter motor failure was completely unrelated to your recent service, but when you contacted us, we wanted to get the problem resolved as quickly as possible. We're pleased our team could recover your vehicle, replace the faulty starter motor, and have it safely back on your drive the very same morning.

Providing fast, reliable service and supporting our customers when unexpected problems arise is something we take great pride in.

Thank you for choosing MB MOTORS Rugeley. We truly appreciate your kind words and continued trust, and we look forward to looking after your vehicle for many years to come.

Beoordeeld met 5 van de 5 sterren

Staff were very polite and every thing …

Staff were very polite and every thing organised very nice set up will use again

7 mei 2026
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Antwoord van MB MOTORS Rugeley

Thank you for your fantastic 5-star review.

We're delighted to hear you found our team polite and professional and that you liked our workshop and reception facilities. We work hard to provide an organised, welcoming environment alongside high-quality vehicle servicing, diagnostics, MOTs, and repairs.

Thank you for choosing MB MOTORS Rugeley. We really appreciate your support and look forward to welcoming you back again in the future.

Beoordeeld met 5 van de 5 sterren

First time using

First time using. Efficient, uncomplicated and professional. I’m sure I’ll be using them again

14 mei 2026
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Antwoord van MB MOTORS Rugeley

Thank you for your fantastic 5-star review.

We're delighted to hear your first experience with MB MOTORS Rugeley was efficient, straightforward, and professional. We work hard to make every visit as simple and stress-free as possible while delivering the highest standards of customer service and vehicle care.

Thank you for choosing us. We really appreciate your support and look forward to welcoming you back for your future servicing, MOTs, diagnostics, and vehicle repairs.

Beoordeeld met 5 van de 5 sterren

Panda back to life

Panda back to life

They did a great job with my Panda by identifying some key safety issues that needed to be resolved. They were very honest and advised where I should spend money and areas where it wasn't necessary.

7 mei 2026
Review zonder uitnodiging
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Antwoord van MB MOTORS Rugeley

Thank you so much for your fantastic 5-star review.

We're delighted to hear you were pleased with the service you received. Our priority is always the safety of our customers, so we're pleased we could identify the important issues with your Panda and provide honest, transparent advice about which repairs were essential and where further expense wasn't necessary.

At MB MOTORS Rugeley, we believe in recommending only the work that genuinely needs doing, giving our customers the information they need to make informed decisions about their vehicle.

Thank you for your kind words and for choosing us. We look forward to helping you again with all your future servicing, MOTs, diagnostics, and vehicle repairs.

Beoordeeld met 5 van de 5 sterren

Fantastic service and great staff very…

Fantastic service and great staff very helpful service 👍

30 april 2026
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Antwoord van MB MOTORS Rugeley

Thank you for your fantastic 5-star review.

We're delighted to hear you were pleased with both our service and our team. Providing friendly, helpful customer service alongside high-quality vehicle servicing, diagnostics, MOTs, and repairs is what we strive for every day.

Thank you for choosing MB MOTORS Rugeley. We really appreciate your support and look forward to welcoming you back whenever you need us.

Beoordeeld met 5 van de 5 sterren

Excellent service

Always very helpful with fast and reliable service.

Friendly people who do a great job everytime.

13 mei 2026
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Antwoord van MB MOTORS Rugeley

Thank you so much for your fantastic 5-star review.

We're delighted to hear you've consistently experienced fast, reliable service and found our team friendly and helpful. Delivering high-quality workmanship and excellent customer service every time you visit is exactly what we strive for.

Thank you for your continued support and for choosing MB MOTORS Rugeley. We truly appreciate your loyalty and look forward to looking after your vehicle for many years to come.

Beoordeeld met 5 van de 5 sterren

MB experience 👍…

Very friendly people,kept me updated with the vehicle repairs and an all round great service.. including the use of a courtesy car, which does definitely make a big difference.

13 mei 2026
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Antwoord van MB MOTORS Rugeley

Thank you so much for your fantastic 5-star review.

We're delighted to hear you were pleased with our friendly team, regular updates throughout the repair, and the overall service you received. It's also great to know that our courtesy car made a real difference and helped keep you on the road while your vehicle was with us.

Thank you for choosing MB MOTORS Rugeley. We truly appreciate your recommendation and look forward to welcoming you back for all your future servicing, MOTs, diagnostics, and vehicle repairs.

Beoordeeld met 5 van de 5 sterren

Service

Very Impressed - This was the first time I have used MB Motors. Reception staff were particularly pleasant and kept me informed throughout the day on how my service was going.
MB Garages set a very high bar that other Garages can only dream of. Well done to all at MB Motors

11 mei 2026
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Antwoord van MB MOTORS Rugeley

Thank you so much for your outstanding 5-star review.

We're absolutely delighted to hear that your first experience with MB MOTORS Rugeley left such a positive impression. It's fantastic to know our reception team kept you informed throughout the day and provided the friendly, professional service we pride ourselves on.

Your comments about us setting a high standard for other garages are incredibly rewarding and mean a great deal to our entire team. We continually invest in our people, facilities, and customer experience to provide the very best service possible, so thank you for recognising those efforts.

We truly appreciate your recommendation and look forward to welcoming you back for all your future servicing, MOTs, diagnostics, and vehicle repairs.

Beoordeeld met 5 van de 5 sterren

Great company

Great communication and staff very helpful. Would recommend

1 mei 2026
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Antwoord van MB MOTORS Rugeley

Thank you for the fantastic 5-star review and for choosing MB MOTORS Rugeley.

We are delighted to hear you found our communication great and our staff helpful throughout your experience with us. Providing clear updates, honest advice and excellent customer service is something we pride ourselves on every day.

Your recommendation means a great deal to the whole team and we truly appreciate your support. We look forward to welcoming you back to MB MOTORS Rugeley for all your future servicing, MOT, diagnostics and vehicle repair needs.

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic

Service was absolutely fantastic, staff were really friendly. No complaints what so ever, I would highly recommend using MB motors to anyone.

30 april 2026
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Antwoord van MB MOTORS Rugeley

Thank you so much for the amazing 5-star review and for choosing MB MOTORS Rugeley.

We are thrilled to hear you found the service fantastic and our team friendly throughout your visit. Delivering high-quality workmanship alongside excellent customer service is exactly what we strive for every day.

Your recommendation genuinely means a lot to the whole team and we truly appreciate your support. We look forward to welcoming you back to MB MOTORS Rugeley for all your future MOT, servicing, diagnostics and vehicle repair needs.

Beoordeeld met 5 van de 5 sterren

Mot check

Commitment to fault finding and correction impeccable.

5 mei 2026
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Antwoord van MB MOTORS Rugeley

Thank you for the fantastic review and for trusting MB MOTORS Rugeley with your vehicle.

We are delighted to hear you appreciated our commitment to fault finding and getting issues resolved correctly. Modern vehicle diagnostics can often be complex, so we pride ourselves on taking the time to investigate problems thoroughly rather than simply guessing or replacing parts unnecessarily.

Your feedback means a great deal to the whole team and we truly appreciate your support. We look forward to welcoming you back to MB MOTORS Rugeley for all your future diagnostics, servicing, MOT and repair needs.

Beoordeeld met 5 van de 5 sterren

This was my first experience of this…

This was my first experience of this company and I am happy to go to them for future work

24 april 2026
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Antwoord van MB MOTORS Rugeley

Thank you for taking the time to leave such a positive review and for choosing MB MOTORS Rugeley for the first time.

We are delighted to hear your first experience with us was a positive one and that you would feel confident returning to us for future work. Building long-term relationships with our customers through honest advice, quality workmanship and excellent customer service is exactly what we strive for.

We truly appreciate your support and look forward to welcoming you back to MB MOTORS Rugeley for all your future servicing, MOT, diagnostics and repair needs.

Beoordeeld met 5 van de 5 sterren

I have used MB motors for years now

I have used MB motors for years now. Michael and his team are fantastic. Trustworthy and good value for money. Quick service, everything explained up front. Highly recommend, particularly for any ladies out there who have felt intimidated taking their car into the garage. 5 stars.

24 april 2026
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Antwoord van MB MOTORS Rugeley

Thank you so much for your continued support and for taking the time to leave such an amazing review for MB MOTORS Rugeley.

It means a great deal to hear you have trusted Michael and the team with your vehicle for many years. We pride ourselves on providing honest advice, transparent pricing and high-quality vehicle servicing, MOTs, diagnostics and repairs across Rugeley and Staffordshire.

We are especially pleased to hear you felt comfortable and well looked after throughout your experience with us. Creating a professional, welcoming and non-intimidating environment for all customers is extremely important to our entire team. We believe everybody should feel confident when bringing their vehicle into a garage, with clear explanations, upfront communication and no unnecessary jargon or pressure.

Thank you again for your kind words, recommendation and continued loyalty. Reviews like this genuinely mean a lot to the whole team and we look forward to continuing to support you with all your future vehicle maintenance and repair needs.

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