Had my periodical medical today. The clinician I had was the same as last year. Shumon Ahmed. He was brilliant and very professional at all times. He answered any questions that I had. He put me at e... Toon meer
Bedrijf heeft geantwoord
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Medigold Health Primary Care I had an excellent experience with Medigold Health for my primary care medical. The process was smooth, professional, and well-organised. Lucy Carey, the Partner Relatio... Toon meer
Bedrijf heeft geantwoord
I had an Occupational assessment with Mary Rose yesterday. I was nervous and didn't know what to expect. I felt listened to, respected , empowered and motivated bye my interaction. Felt my best my... Toon meer
Bedrijf heeft geantwoord
The clinician submitted an amended report without discussing with me. I asked for this to be looked into and nothing was done so I had no choice but to refuse consent. This has resulted in MAJOR prob... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Medigold have been helping businesses to keep their people in work, safe and well for over 25 years and we’re one of the UK’s most trusted Workplace Health providers. We focus on mitigating risk and enhancing employee wellbeing to help organisations create a safer, healthier workplace whilst empowering their employees to thrive so that they consistently deliver their best. We help over 3,500 customers look after 4.5 million employees by delivering services including absence management, employee screening, private GP, workplace adjustments, drug and alcohol testing, and mental health and neurodiversity training. But we are more than just a workplace health provider; we are pioneers in our field. Our unwavering commitment to tech innovation and nurturing future talent in OH sets us apart. By offering advanced training, peer support, and professional development, we aim to set the standard for clinical excellence and be the employer of choice in the OH industry.
Contactgegevens
Medigold House, 1 Queensbridge, NN4 7BF, Northampton, Verenigd Koninkrijk
- 0330 390 3370
- enquiries@medigold-health.com
- www.medigold-health.com
4,4
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415 reviews
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Periodical Medical
Had my periodical medical today. The clinician I had was the same as last year. Shumon Ahmed. He was brilliant and very professional at all times. He answered any questions that I had. He put me at ease as I was nervous about the medical.
He is a great asset to Medigold and should be commended.
22 april 2026
Review zonder uitnodiging
Antwoord van Medigold Health
Hi Muhammad,
Thank you for sharing your experience. We’re delighted to hear that Shumon Ahmed made you feel at ease and supported during your periodical medical. It’s great to know he answered your questions and helped put your nerves at rest — feedback like this really means a lot to our team.
Best regards,
Medigold Health
thorough examination and recommendation…
thorough examination and recommendation for follow up appontment
11 februari 2026
Antwoord van Medigold Health
Hi Richard,
Thanks so much for your feedback. We’re really pleased to hear you felt the examination was thorough and that the follow‑up steps were clearly explained. It’s great to know you felt well looked after.
Best regards, Medigold Health
Antwoord van Medigold Health
Hi Ersel,
Thank you for your feedback! We’re pleased to hear you found the doctor very professional - it’s exactly the standard we strive for.
Best regards,
Medigold Health
Highly recommended!
The person I spoke to was on time, very polite, understanding and encouraging.
11 februari 2026
Antwoord van Medigold Health
Hi Alison, Thank you for your lovely feedback.
We’re so pleased to hear that your experience was positive and that our colleague made you feel supported throughout your appointment.
Best regards, Medigold Health
Smooth and interactive presentation
Smooth and interactive presentation. Practical examples with the team participation.
28 januari 2026
Antwoord van Medigold Health
Hi Pedro,
Thank you for your kind feedback. We're pleased to hear you enjoyed the smooth, interactive session and found the practical examples valuable.
Best regards,
Medigold Health
Antwoord van Medigold Health
Hi Aivars
Thank you for your feedback, we are delighted that you enjoyed the training session
Best regards
Medigold Health
Antwoord van Medigold Health
Hi James,
Thank you for your feedback. We’re pleased to hear that the session was clear and well delivered. We appreciate you taking the time to share your experience.
Best regards,
Medigold Health
Great training
Great training, that was only let down by it being on-line and someone walking into the bedroom of the chap taking it.
explained everything well and engaged the best he could with it being online.
19 januari 2026
Antwoord van Medigold Health
Hi Dave,
Thank you for your feedback. We’re glad to hear that you found the training engaging and well explained. We appreciate your understanding about the challenges of the online format-it’s great to know the trainer still managed to make it informative and interactive.
Best regards,
Medigold Health
Insensitive and bureaucratic
I was referred to Medigold by my employer following a serious autonomic stress-related collapse, and my experience of their service was deeply concerning.
The clinician assigned to my assessment appeared unfamiliar with autonomic nervous system conditions. For example - when I explained my diagnosis, he asked, “Is that like a mental breakdown?” - language I found inappropriate and indicative of a lack of relevant clinical understanding. I repeatedly had to explain my condition during the assessment.
Throughout the consultation, the clinician was impatient and pressuring. My symptoms are nuanced and fluctuate significantly, yet I was repeatedly pushed to give binary answers to complex questions, despite expressing discomfort that this was not appropriate for my situation. The emphasis appeared to be on securing a rapid return-to-work commitment rather than understanding risk or supporting recovery.
At one point, when I resisted being pushed into agreeing to a definitive return-to-work timeline that I felt was unsafe, the clinician persisted until I gave a provisional answer, then remarked, “Got there in the end didn’t we?” - which felt patronising and unprofessional to me.
I was later sent the report for review prior to release to my employer. While much of it was acceptable, it included a recommendation for a rapid return to high-intensity duties that had not been discussed or agreed during the consultation. I raised concerns that this could increase the risk of relapse and asked for this section to be amended.
Medigold took almost a week to respond, and declined to amend the report, refusing any further discussion. Faced with the prospect of undergoing another unpleasant assessment, I felt compelled to release the report as-is and separately clarify the situation directly with my employer to protect my health.
Overall, I found Medigold’s processes rigid, insensitive, and insufficiently responsive to complex or non-standard clinical presentations. The experience itself significantly exacerbated my symptoms and caused a marked increase in anxiety during an already vulnerable period.
Based on my experience, I would urge caution for anyone with complex, stress-related or autonomic conditions who requires a careful, collaborative occupational health assessment.
14 januari 2026
Review zonder uitnodiging
Antwoord van Medigold Health
Hello,
Thank you for taking the time to share your experience.
Your feedback helps us reflect on how we deliver our services and guides improvements to our processes and clinician training. Our aim is always to provide assessments that are thorough, person-centred, and supportive.
Best regards,
Medigold Health
The Drug and alcohol testing…
The Drug and alcohol testing presentation was well presented and included relevant information
22 januari 2026
Antwoord van Medigold Health
Hi Stuart,
Thank you for your feedback. We’re really pleased to hear that you found the drug and alcohol testing presentation clear and useful. It’s great to know it provided the information you needed.
Best regards,
Medigold Health
The class was excellently organized and…
The class was excellently organized and clearly articulated, making it quite impressive.
24 januari 2026
Review zonder uitnodiging
Antwoord van Medigold Health
Hi Greg,
Thank you for your kind feedback. We’re glad to hear that you found the class well structured and clearly presented. It’s great to know it made a positive impression.
Best regards,
Medigold Health
Clear and direct presentation
Clear and direct presentation, all questions were answered in full.
22 januari 2026
Antwoord van Medigold Health
Hi David,
Thank you for your feedback. We’re pleased to hear that you found the presentation clear and informative, and that your questions were answered fully. We appreciate you taking the time to share your experience.
Best regards,
Medigold Health
Antwoord van Medigold Health
Hi Michael,
Thank you for your feedback. We’re pleased to hear that you found the class well organised and clearly delivered. We appreciate you taking the time to share your experience.
Best regards,
Medigold Health
Very motivating and positive experience
I had an Occupational assessment with Mary Rose yesterday. I was nervous and didn't know what to expect. I felt listened to, respected , empowered and motivated bye my interaction. Felt my best my wellbeing and best interests was a priority. Skillfull and proffesional communication that was person centred and still personable and human. Thankyou so much and restored my confidence that large companies such as medigold still have that " human touch". A particular thanks to Mary Rose.. a good person.
20 januari 2026
Review zonder uitnodiging
Antwoord van Medigold Health
Hi Alan,
Thank you for sharing your experience with us. We’re really pleased to hear that your assessment with Mary Rose felt positive and supportive, and that you felt comfortable throughout the process.
Your kind comments about her professional and person-centred approach will mean a great deal to her, and we’re proud to know the experience reflected the care and human touch we aim to provide.
Best regards,
Medigold Health
Madina provides timely guidance…
Madina provides timely guidance whenever we reach out, she's friendly and communicative and very happy with her service/enjoy liaising with her.
16 januari 2026
Review zonder uitnodiging
Antwoord van Medigold Health
Hi Lucy,
Thank you for sharing your feedback with us. We’re really pleased to hear that Madina has been able to support you with timely guidance and that you’ve found her friendly and easy to communicate with. She’ll be delighted to know how much you’ve enjoyed working with her.
We truly appreciate you taking the time to leave this review and look forward to continuing to support you.
Best regards,
Medigold Health
Great trainer in michael
7 januari 2026
Review zonder uitnodiging
Antwoord van Medigold Health
Hi Tom,
Thank you for your feedback. We’re pleased to hear you had a positive experience and found Michael to be a great trainer.
Best regards,
Medigold Health
Interesting and well presented
Interesting and well presented
6 januari 2026
Review zonder uitnodiging
Antwoord van Medigold Health
Hi Emma,
Thank you for your feedback. We’re glad you found the session interesting and well presented.
Best regards,
Medigold Health
Training was straight forwards and the…
Training was straight forwards and the demonstrations were helpful.
6 januari 2026
Review zonder uitnodiging
Antwoord van Medigold Health
Hi George,
Thank you for taking the time to leave your feedback. We’re pleased to hear that you found the training clear and that the demonstrations added value.
Best regards,
Medigold Health
Antwoord van Medigold Health
Hi Liz,
Thank you for your feedback. We’re pleased to hear that you found our service clear, concise, and well explained. Your comments are greatly appreciated.
Best regards,
Medigold Health
Informative
Informative, practical and understandable. Made the whole process much less daunting for when conducting the testing
2 januari 2026
Review zonder uitnodiging
Antwoord van Medigold Health
Thank you for your feedback! We’re delighted to hear you found the training practical, easy to understand, and that it helped make the testing process feel much more manageable. We really appreciate you taking the time to share your experience.
Best regards,
Medigold Health
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