Returning customer: every time I see new K skincare (or any other product) that I want to try, I always go to Melon & Starfish. This is due to past experience of buying via social media and receiving... Toon meer
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Lees wat reviewers zeggen
I recently placed an order with this company. One of the items I ordered was out of stock but I was very quickly notified and given the option of a refund or receiving the item when new stock arrived.... Toon meer
Bedrijf heeft geantwoord
I'm always a bit hesitant when ordering from sites I haven't ordered off before but melon & starfish is amazing. Super speedy delivery, items are perfect and they also included a lovely wee surprise e... Toon meer
Bedrijf heeft geantwoord
The prThe price of the product is good but in the shipping charges they did not include the import taxes from England to Italy, so I had to pay customs the taxes plus duties which were almost as much... Toon meer
Bedrijfsgegevens
- Cosmeticawinkel
- ook in
- Gezondheids- en schoonheidsartikelen winkel
- Huidverzorgingskliniek
- Schoonheidswinkel
Geschreven door het bedrijf
Start your K-beauty skincare journey with us today at Melon & Starfish! FREE Shipping for £30+ U.K orders.
Contactgegevens
Manchester, Verenigd Koninkrijk
- hello@melonandstarfish.com
- www.melonandstarfish.com
4,5
Uitstekend
265 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Returning customer
Returning customer: every time I see new K skincare (or any other product) that I want to try, I always go to Melon & Starfish. This is due to past experience of buying via social media and receiving fakes.
11 oktober 2026
Great customer service
I recently placed an order with this company. One of the items I ordered was out of stock but I was very quickly notified and given the option of a refund or receiving the item when new stock arrived. Good to deal with a company that has real people and not AI bots at the other end.
28 september 2026
Antwoord van Melon + Starfish
Hi,
Thank you so much for your kind feedback! We’re delighted to hear that you had a positive experience with us. Your support and encouragement mean a lot to our team, and we truly appreciate you taking the time to share your thoughts.
We look forward to serving you again soon!
Antwoord van Melon + Starfish
Thank you for your kind words.
Super
Was skeptical as never heard of this company but this k beauty product was out of stock in other places. Pleasantly surprised, sweet packaging, fast delivery.
18 september 2026
Review zonder uitnodiging
Antwoord van Melon + Starfish
Thank you for your kind words.
Perfect as always!
This was my third order from Melon and Starfish , and again it was faultless. I love shopping with these guys. A great choice of products, super fast delivery and always so beautifully wrapped. You can feel the love and care that's put into each parcel. I'll be back very soon!
13 september 2026
Review zonder uitnodiging
Antwoord van Melon + Starfish
Thank you for your kind words.
Antwoord van Melon + Starfish
Thank you for your kind words.
The ingredients list is not the same on…
The ingredients list is not the same on the product as it is shown online.
10 augustus 2026
Antwoord van Melon + Starfish
Hi, thank you for your message. The only difference in the ingredient list is the use of the word “Aqua”, which is simply the Latin name for water. We will include this name in the list. All other ingredients are the same as shown on our website. Thank you.
Antwoord van Melon + Starfish
Thank you for your kind review
Antwoord van Melon + Starfish
Hi,
Thank you so much for your kind feedback! We’re delighted to hear that you had a positive experience with us. Your support and encouragement mean a lot to our team, and we truly appreciate you taking the time to share your thoughts.
We look forward to serving you again soon!
Been in croatia for 8 days the food has…
Been in croatia for 8 days the food has been quite a bit below average. THIS place on the other hand is
heaven sent. food.. price… FOOD is very good! and nice people
26 juli 2026
Review zonder uitnodiging
Great products and quick delivery!
It’s the first I order from them. The delivery was quick and the products are great. Looking forward to get something else from this shop :)
7 juli 2026
Antwoord van Melon + Starfish
Thank you for your kind words.
Great products
Great products, fast delivery, fab customer service and I always get a couple of great free products.
11 juni 2026
Antwoord van Melon + Starfish
Thank you for taking the time to share such kind words, we truly appreciate it.
Cute and simple for daily beauty needs!
Such a cute and easy to use website! Absolutely love the wide range of products and delivery was so reliable and smooth. Can’t wait to order here again!
8 juni 2026
Antwoord van Melon + Starfish
Thank you for taking the time to share such kind words, we truly appreciate it.
The best price and quick delivery
27 mei 2026
Antwoord van Melon + Starfish
Thank you for your kind words.
Antwoord van Melon + Starfish
Thank you for your kind words.
Order not fulfilled
Initially impressed by price point and clarity of communication. Then order cancelled without any explanation why.
22 mei 2026
Antwoord van Melon + Starfish
Hi Joanna,
We sincerely apologise that your order was cancelled and that our team did not contact you at the time to let you know.
Following our investigation, we found that the cancellation was carried out by our warehouse team due to the product being damaged. Unfortunately, the correct procedure was not followed on our system, which meant you were not notified of the cancellation when this happened.
We completely understand how frustrating this must have been and are very sorry for both the inconvenience and lack of communication. We are reviewing this internally to help ensure this does not happen again in future.
Please let us know if there is anything further we can assist you with.
Antwoord van Melon + Starfish
Hi,
Thank you so much for your kind feedback! We’re delighted to hear that you had a positive experience with us. Your support and encouragement mean a lot to our team, and we truly appreciate you taking the time to share your thoughts.
We look forward to serving you again soon!
First time order
First time order. Item ordered genuine.
Arrived on time. No issues. Would order again. Recommend.
18 april 2026
Antwoord van Melon + Starfish
Hi,
Thank you so much for your kind feedback! We’re delighted to hear that you had a positive experience with us. Your support and encouragement mean a lot to our team, and we truly appreciate you taking the time to share your thoughts.
We look forward to serving you again soon!
Exactly the product I was looking for.
27 maart 2026
Antwoord van Melon + Starfish
Hi,
Thank you so much for your kind feedback! We’re delighted to hear that you had a positive experience with us. Your support and encouragement mean a lot to our team, and we truly appreciate you taking the time to share your thoughts.
We look forward to serving you again soon!
the product is horrible ended up in…
the product is horrible ended up in hospital with server skin reaction and had to have steroids this is a horrible product and the company is a fraud selling unlicensed products do not buy your skin will not thankyou
20 maart 2026
Review zonder uitnodiging
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