Returning customer: every time I see new K skincare (or any other product) that I want to try, I always go to Melon & Starfish. This is due to past experience of buying via social media and receiving... Toon meer
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Lees wat reviewers zeggen
I recently placed an order with this company. One of the items I ordered was out of stock but I was very quickly notified and given the option of a refund or receiving the item when new stock arrived.... Toon meer
Bedrijf heeft geantwoord
I'm always a bit hesitant when ordering from sites I haven't ordered off before but melon & starfish is amazing. Super speedy delivery, items are perfect and they also included a lovely wee surprise e... Toon meer
Bedrijf heeft geantwoord
The prThe price of the product is good but in the shipping charges they did not include the import taxes from England to Italy, so I had to pay customs the taxes plus duties which were almost as much... Toon meer
Bedrijfsgegevens
- Cosmeticawinkel
- ook in
- Gezondheids- en schoonheidsartikelen winkel
- Huidverzorgingskliniek
- Schoonheidswinkel
Geschreven door het bedrijf
Start your K-beauty skincare journey with us today at Melon & Starfish! FREE Shipping for £30+ U.K orders.
Contactgegevens
Manchester, Verenigd Koninkrijk
- hello@melonandstarfish.com
- www.melonandstarfish.com
4,5
Uitstekend
265 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Antwoord van Melon + Starfish
Hi,
Thank you so much for your kind feedback! We’re delighted to hear that you had a positive experience with us. Your support and encouragement mean a lot to our team, and we truly appreciate you taking the time to share your thoughts.
We look forward to serving you again soon!
Always a great experience
Melon + Starfish never do me wrong. Delivery is quick, products are packaged well with care and the samples are a welcome bonus to try new things. I shop regularly and find the website easy to use. Maybe the only downside is a few things sell out which is disappointing but it’s to be expected. Will certainly keep buying all my skincare with Melon + Starfish in the future!
12 maart 2026
Antwoord van Melon + Starfish
Hi,
Thank you so much for your kind feedback! We’re delighted to hear that you had a positive experience with us. Your support and encouragement mean a lot to our team, and we truly appreciate you taking the time to share your thoughts.
We look forward to serving you again soon!
I’ve been a customer for a few years…
I’ve been a customer for a few years now and I highly recommend them.
Products are authentic, they provide free samples with every order, and they pay attention to and action any notes you add to your order. It might be considered a small thing but I really appreciate it as it avoids issues with lost or stolen parcels and is opposite to what I’ve experienced with other K-beauty sellers.
4 maart 2026
Review zonder uitnodiging
Antwoord van Melon + Starfish
Hi,
Thank you so much for your kind feedback! We’re delighted to hear that you had a positive experience with us. Your support and encouragement mean a lot to our team, and we truly appreciate you taking the time to share your thoughts.
We look forward to serving you again soon!
Good selection of products
20 februari 2026
Antwoord van Melon + Starfish
Thank you for your kind words.
Great Experience
Quick shipping, cute packaging, and I got free samples even though I only bought 1 item. Amazing, thank you!
7 februari 2026
Review zonder uitnodiging
Antwoord van Melon + Starfish
Thank you for your kind words.
Antwoord van Melon + Starfish
Thank you for your kind feedback.
I have not received it
I have not received it. It is still at the FedEx facility in the UK stating it awaits information for the seller!
2 december 2025
Antwoord van Melon + Starfish
Hi, thank you for your review. We will check with the courier on this shipment to the USA and update you as soon as possible. Please note that deliveries to the USA from the UK take between 7-30 working days due to various factors, as per the Shipping information during your checkout process. Please do not hesitate to email us regarding your parcel as the first point of contact, as we are always happy to help since your parcel is going overseas.
Amazing!!
Amazing!!! I recommend to every soul out there!! It is not what I ordered vs what i got at all. Everything came exactly how they looked in the pictures, they all did everything that the information said it would do, and they all came on time. I mean, on time delivery, amazing, 100% recommend this website!!
5 november 2025
Antwoord van Melon + Starfish
Thank you! I’m really glad to hear you had a positive experience—it means a lot.
Fast delivery and product as advertised!
I’m really satisfied with my purchase! The products were as advertised and delivery was quick.
31 oktober 2025
Antwoord van Melon + Starfish
Thanks a lot for the positive feedback! I’m so glad you had a great experience.
Fast delivery and thank you for the…
Fast delivery and thank you for the freebies highly recommend
8 oktober 2025
Antwoord van Melon + Starfish
We really appreciate you sharing this—thank you!
My Fav K-Beauty Store
Super quick shipping and has all of my favourite products for a good price. I definitely recommend shopping with Melon and Starfish.
1 september 2025
Antwoord van Melon + Starfish
Thank you for taking the time to share such kind words, we truly appreciate it.
Great customer service and timely…
Great customer service and timely delivery. Love the products, appreciate the cute packaging and the free samples!!!!
1 september 2025
Antwoord van Melon + Starfish
Thanks a lot for the positive feedback! We're so glad you had a great experience.
AMAZINGGGGG
My experience with this website was fantastic! My product was amazing and it came with free samples!! I found this website on TikTok by people sponsoring this brand and people getting huge products !!! I wish that was me one day! I just want to ask if I can get a PR package I would be happy to put all my details in for this to! Just email me back if you would like to say something 💗
27 juli 2025
Antwoord van Melon + Starfish
Thank you! Hearing this is incredibly motivating and very much appreciated.
very quick delivery
28 juni 2025
Antwoord van Melon + Starfish
Thanks a lot for the positive feedback! We're so glad you had a great experience.
I'm so glad I found a K-beauty site…
I'm so glad I found a K-beauty site that offers products I haven’t seen on other stores! I’d been searching everywhere for the Clio cushion foundation, and this was the only place that had it in stock. Even better, they shipped it out the very next day. After placing my first order, I browsed the rest of the site and found tons of other items I can't wait to grab in my next purchase
14 juni 2025
Review zonder uitnodiging
Antwoord van Melon + Starfish
Thank you so much! We really appreciate your kind words.
Antwoord van Melon + Starfish
Thanks a lot for the positive feedback! We're so glad you had a great experience.
Great service!
Very well packaged with super quick dispatch and delivery.
11 februari 2025
Review zonder uitnodiging
Antwoord van Melon + Starfish
Thanks a lot for the positive feedback! We're so glad you had a great experience.
Very quick delivery and wonderful…
Very quick delivery and wonderful product definitely will recommend to my friends
27 januari 2025
Antwoord van Melon + Starfish
Thank you so much! I really appreciate your kind words
Antwoord van Melon + Starfish
Thanks a lot for the positive feedback! We're so glad you had a great experience.
Faulty Korean face masks
I bought from here as I wanted the viral Korean face masks I ordered 2 boxes 1 for me and one for a friend in Spain for travel however they was some sort fault batch they wouldn’t even stay on peeling off k returned 1 partial box due to this issue but couldn’t the other bit I think faulty batch but they say no one else has complained The customer service wasn’t great I wouldn’t use again
18 januari 2025
Review zonder uitnodiging
Antwoord van Melon + Starfish
Hi CM,
Thank you for sharing your feedback. We're sorry to hear that you had an issue with the Korean face masks you purchased. We take quality control very seriously, and we're genuinely concerned to hear that the product didn't meet your expectations.
We appreciate that you returned one of the boxes and we did review this case thoroughly. However, as no other customers have reported a similar issue, we believe the products you received may have been an isolated case. Our customer service team is always available to help resolve concerns, and we're sorry if your experience didn’t reflect the level of support we strive to provide.
Melon & Starfish Team
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