miandmy.co Reviews 7

My order was delivered to the wrong address, carrier provided proof of delivery photos that proved it wasn't delivered to my address and acknowledged the error. I sent the information to MI & MY support as directed and reported the issue several times but they refuse to either refund my money or resend the order. I also purchased shipping protection when I placed the order however they have stopped responding and I still do not have my order.

No delivery. No cancellations. No refund. No reply from customer sevice after 4 emails about the order. Phone number listed on the company site is not in service. A complete scam. Do not purchase from this company.

Horrible customer service, my oil came broke and they refused to send me a new one, file a dispute with affirm waiting for results

I used to be a loyal customer — a monthly subscriber and repeat buyer for over a year and a half. But after my recent experience, I’ll never shop with Mi&My again.

My most recent order was never delivered, and when I reached out for help, their customer service was completely nonexistent. No empathy, no urgency, and absolutely no accountability. It’s shocking how little they seem to care about their returning customers. Instead of helping resolve the issue or making things right, they brushed it off as if it wasn’t their problem.

After the amount of money and loyalty I’ve shown this brand, their lack of concern and professionalism is unacceptable. Not being able to receive or enjoy the product I paid for is disappointing — but the way they handled it is what truly sealed the deal for me.

I will never patronize Mi&My again, and I fully intend to dispute the charges with my bank. A company that treats its customers this poorly doesn’t deserve their business.

Upon receiving my order the oil had nearly completely leaked out. Mind you there was NO damage to the package other than the oil had saturated the inside and outside of the package. The seal on the bottle was still on but for whatever reason leaked out. I did message the company to request a refund or at least a replacement to which they refused to do so because I didn’t pay for the product insurance. Not to mention the scent does not particularly smell very good or near as great as they advertise.

This company could care less about retaining their monthly subscribers! I never received my order, as my Post Man delivered an empty package. He said nothing was in it, but he delivered anyway not knowing the intended contents. I contacted MM and I was told that’s my own problem and take it up with the PO. I said well, I have reported it, but there is no guarantee I’ll get my product by doing that. I may not even get my money back, which I didn’t expect. I only wanted a simple replacement bottle of 1 yoni wash, which again…. I WAS A MONTHLY SUBSCRIBER!

Again was told repeatedly, not their problem.

Unbelievable. Poor service. No resolve and no care that I am no longer a customer. $27 for a subscription of 1 tiny bottle is already a lot, and that’s how you treat me, this ONE time!

I will never patronize this company, because my money is green everywhere and I’ll go where it’s appreciated.

Scam site. I placed an order from this site on May 14th. Today is June 18th, and I have not heard from anyone from this company about my order, even after reaching out more than 4 times.