Millets - Beverley Reviews 

222
TrustScore 4.5 uit 5

4,5

16 Butcher Row, HU17 0AB Beverley, GB


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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Staff were friendly and helpful. I bought wellies and a waterproof walking jacket in the recent sale - bargain. The Peter Storm Lakeside jacket is lovely and definitely waterproof! The only reason I... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Had to return a jacket today & I would like to thank Natalie of the Beverley store, for helping me with the exchange of my Jacket & allowing me to exchange the said Jacket,for 2 zip thermal jumpers. T... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Macy was really knowledgeable, polite and helpful when helping me pick out shoes, I got some merrell shoes in the end and they are really comfortable. The young girl (I didnt catch her name properly I... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I needed some new waterproof hiking boots as my old ones had given up after 20 years. The service I received today was absolutely first class. The gentleman who served me showed no bias or preference... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Buitensportkleding- en uitrusting
  2. Activewear winkel
  3. Koffer- en tassenwinkel
  4. Kampeerwinkel

Over Millets - Beverley

Geschreven door het bedrijf

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Contactgegevens

  • 16 Butcher Row, HU17 0AB, Beverley, Verenigd Koninkrijk

  • 01482 421132

4,5

Uitstekend

TrustScore 4.5 uit 5

222 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,5

Alle reviews

(222)

5.086 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Dan was very helpful

Dan was very helpful, and knowledgeable, giving advice when I went to buy some walking boots. He got it absolutely spot on!

24 april 2025
Review zonder uitnodiging
Logo Millets - Beverley

Antwoord van Millets - Beverley

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Excellent service today from Natalie

Excellent service today from Natalie. Very knowledgeable about walking boots and rucksacks for my daughters DoE hike!

8 april 2025
Review zonder uitnodiging
Logo Millets - Beverley

Antwoord van Millets - Beverley

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Had great customer service from Sam

Had great customer service from Sam. I went in with my down filled jacket that I thought I had ruined by washing it, even when I followed the washing instructions. He assured me that I hadn’t and it could be saved. He told me exactly what to do and which product I needed to buy to correct it. So grateful for the help and friendly nature.

4 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ask them to check the online price

I was looking for a warm gilet and asked if there were any more in the shop. Sam said not but that they'd been advised some of the display items were priced incorrectly and should match the online price which in some cases was much lower. I asked for the actual price of a down gilet and it was ½ the display price. I happily bought it.

21 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The assistant in store was very…

The assistant in store was very knowledgeable and helpful and assisted me in choosing some walking boots. And also is so nice to buy something from a shop as you can try items on , not like ordering online and having to guess if something will fit.

17 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent customer service at Beverley Millets

I visited Millets in Beverley at the weekend to buy a pair of boots. The boots I wanted were out of stock, but a staff member, Sam, offered to order them for me and have them delivered to my home address to save me returning to the store to collect. He even applied the same discount that I’d seen advertised in-store the previous week. The boots arrived at my house the following day. Excellent service.

12 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent customer service and advice…

Excellent customer service and advice from Holly when purchasing walking shoes and socks.

15 december 2024
Review zonder uitnodiging
Logo Millets - Beverley

Antwoord van Millets - Beverley

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Sam offered some useful advice on which…

Sam offered some useful advice on which waterproof gloves suited my needs. Many thanks Sam

13 december 2024
Review zonder uitnodiging
Logo Millets - Beverley

Antwoord van Millets - Beverley

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Thank you, Sam

Thank you, Sam, for your great help and advice when I was looking for top quality multi-purpose pliers as an 18th birthday gift for my nephew. Your expertise and the amount of time you gave me are much appreciated.

13 december 2024
Review zonder uitnodiging
Logo Millets - Beverley

Antwoord van Millets - Beverley

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Tom was very professional helpful and…

Tom was very professional helpful and polite he sorted are problem in no time at all. We were returning a coat that had a fault and they did not have another in my size so ordered one on line an had it delivered to my home address received the coat two days later everything was fine so well done Tom.

2 december 2024
Review zonder uitnodiging
Logo Millets - Beverley

Antwoord van Millets - Beverley

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

The shop manager Neil was unbelievable…

The shop manager Neil was unbelievable he remembered me so the service was very personable indeed his knowledge and customer service was second to none
I was also very aware of his undoubted management skills with his other staff and also the security issues outstanding

2 december 2024
Review zonder uitnodiging
Logo Millets - Beverley

Antwoord van Millets - Beverley

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great customer service from Dan.

Was visiting Beverley and popped into the branch to see if they had some walking boots I needed . Dan was most helpful and knowledgable in helping me buy the correct ones. Even better they were in the Black Friday sale 🥾🥾🥾
Many thanks !

28 november 2024
Review zonder uitnodiging
Logo Millets - Beverley

Antwoord van Millets - Beverley

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Just dealt with Tom in Millets Beverley…

Just dealt with Tom in Millets Beverley who was THE most helpful and knowledgeable salesperson I’ve met for quite some time. Assisted me with stocking filler gifts for my family and ordered different sz I needed still at in-store discounted price! Sweet! Going in-store rather than defaulting to online purchases was a refreshing change!

20 november 2024
Review zonder uitnodiging
Logo Millets - Beverley

Antwoord van Millets - Beverley

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Very helpful and wonderful serviceknowledgeable staff…

Very helpful and knowledgeable staff made selection and purchase of brilliant new jacket a doddle. And quick! Thanks Sam.

18 november 2024
Review zonder uitnodiging
Logo Millets - Beverley

Antwoord van Millets - Beverley

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

had another lovely experience today

had another lovely experience today, sll of the staff were warm and welcoming, managed to find the things i needed and be on my way.

17 november 2024
Review zonder uitnodiging
Logo Millets - Beverley

Antwoord van Millets - Beverley

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Beoordeeld met 1 van de 5 sterren

Uncomfortable moment at the till point

The staff member who served me at the till was very polite however, the other member of staff seemed to have a real issue with the fact that I had made a comment about the card machine asking for a charity donation and I was made to feel uncharitable because I hadn’t donated. He pointed out that maybe I could have used my saving from my Blue Light card to donate to charity. I explained I run a local youth group which is all voluntary and he made me feel uncomfortable that I had to explain why I wasn’t donating money.

17 november 2024
Review zonder uitnodiging
Logo Millets - Beverley

Antwoord van Millets - Beverley

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at millets.co.uk/customer-care/contact-us

Thanks again for your time,
Millets Customer Care Team

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