A hidden gem in Enfield, Matthew and Erik were super helpful as well, if only more shops could be like this !
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Came in a couple of weeks ago and bought a really lovely pair of Merrell shoes and was served by a lovely young lady who was so helpful. The gentlemen at the til was equally lovely and so help... Toon meer
Bedrijf heeft geantwoord
Me and my partner popped into Millets in Enfield just for a browse, but thanks to Erol’s fantastic customer service, we ended up leaving with matching coats! He was friendly, attentive, and really kne... Toon meer
Bedrijf heeft geantwoord
Erol was helpful in advising how I'd wash my raincoat and what facilities the store provided. They provided a friendly and welcoming presence.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Millets - Enfield
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Contactgegevens
21 Palace Gardens, EN2 6SN, Enfield, Verenigd Koninkrijk
- 02081 020182
4,9
Uitstekend
792 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Friendly welcome to the store
Friendly welcome to the store. The store was tidy and everything was presented well. I was given plenty of time to look around and try things on.
26 september 2025
Review zonder uitnodiging
Antwoord van Millets - Enfield
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Millets Customer Care Team
A pleasure to be served by Erol and Andrew
Visited the store today looking for replacement gloves for my previous pair (also from Millets)
Welcomed immediately by Erol and Andrew.
No pushy sales techniques just very genuine, friendly and helpful guys who I felt very at ease talking to.
They found me exactly what I was looking for.
Thank you!
As a retail manager myself I would be very proud to have them serving my customers.
25 september 2025
Review zonder uitnodiging
Antwoord van Millets - Enfield
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Millets Customer Care Team
Pop in to my local Millets
Pop in to my local Millets
To get new walking shoes
Thanks Hannah for all your help
19 september 2025
Review zonder uitnodiging
Antwoord van Millets - Enfield
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
Hannah and Andrew were super helpful…
Hannah and Andrew were super helpful when it came to finding me the right waterproofing detergent for my jacket. Really kind and helpful!
19 september 2025
Review zonder uitnodiging
Antwoord van Millets - Enfield
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Hannah was excellent
Hannah was excellent. She helped me choose gloves for me Norway holiday. She was informative, open and friendly. I'm really happy to shop in Millets and be served by their great staff, Hannah being one of them.
14 september 2025
Review zonder uitnodiging
Antwoord van Millets - Enfield
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Millets Customer Care Team
Me and my partner popped into Millets…
Me and my partner popped into Millets in Enfield just for a browse, but thanks to Erol’s fantastic customer service, we ended up leaving with matching coats! He was friendly, attentive, and really knew his stuff — he showed us an amazing deal we couldn’t pass up. It’s rare to find someone who genuinely cares about making sure customers are happy, but Erol went above and beyond. We left not only with great coats but also with a really positive shopping experience. Highly recommend this store, especially if you’re lucky enough to be helped by Erol!
13 september 2025
Review zonder uitnodiging
Antwoord van Millets - Enfield
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Millets Customer Care Team
Erol da GOAT
13 september 2025
Review zonder uitnodiging
Antwoord van Millets - Enfield
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Millets Customer Care Team
Matthew the Superstar
Warm welcome, excellent assistance And great personality. Matthew was very helpful in getting me all prepared for my trip to mount snowdon tomorrow!!
8 september 2025
Review zonder uitnodiging
Antwoord van Millets - Enfield
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
5 Star staff
Helpful and friendly staff who knew what they were talking about and didn't mind sticking with me and helping me pick the right gear from start to finish.
6 september 2025
Review zonder uitnodiging
Antwoord van Millets - Enfield
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Excellent Service
Samuel was super helpful today. He was very attentive to my needs. He was extremely knowledgable around shoes. Helped me sort out perfect walking shoes. I feel more confident after leaving the store!!
6 september 2025
Review zonder uitnodiging
Antwoord van Millets - Enfield
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Millets Customer Care Team
Very good service
Very good service. Andrew was very helpful with my ourchase
5 september 2025
Review zonder uitnodiging
Antwoord van Millets - Enfield
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Antwoord van Millets - Enfield
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
I was served by Erol
I was served by Erol, he was very helpful and knowledgeable about the lines in store. I was able to purchase a tent that suited my needs perfectly.
21 augustus 2025
Review zonder uitnodiging
Antwoord van Millets - Enfield
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Millets Customer Care Team
New Walking Boots
We were looking for a new pair of walking boots for my wife to replace the old ones. I conducted some online research and found that Millets had the make and model we were looking for. Went to the local store in Enfield and was assisted by Matthew, a staff member who was kind and helpful in finding the right size and answered a few questions. I would highly recommend this store.
25 augustus 2025
Review zonder uitnodiging
Antwoord van Millets - Enfield
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Millets Customer Care Team
I'm a regular customer and always find…
I'm a regular customer and always find Hannah to be knowledgeable and her customer service is first class.
25 augustus 2025
Review zonder uitnodiging
Antwoord van Millets - Enfield
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Both Samuel and Hannah were so helpful…
Both Samuel and Hannah were so helpful today. I cannot recommend them both more highly. Patient and knowledgeable. Well done Millets. Great staff.
23 augustus 2025
Review zonder uitnodiging
Antwoord van Millets - Enfield
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Excellent staff
Excellent staff . Samuel incredibly helpful and patient , always a pleasure shopping in Millets. Even helped with my phone issues, very grateful.
14 augustus 2025
Review zonder uitnodiging
Antwoord van Millets - Enfield
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Lovely staff
Really helpful service provided by Erol. He was polite, informative and supportive, returning to me when the shop was quiet to check in on how I was doing. Thanks again!
16 augustus 2025
Review zonder uitnodiging
Antwoord van Millets - Enfield
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Millets Customer Care Team
Hannah and Erol were great at helping…
Hannah and Erol were great at helping me find the clothes I needed.
16 augustus 2025
Review zonder uitnodiging
Antwoord van Millets - Enfield
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Millets Customer Care Team
The guys in the Enfield store were so…
The guys in the Enfield store were so helpful in trying to locate me an electric cooler which was out of stock at their store. The rang around other locations and reserved one for me. This was so helpful whilst on our holidays in the area
Big up Erol for his time and patience with my ADHD kids running about the store! 😅
31 juli 2025
Review zonder uitnodiging
Antwoord van Millets - Enfield
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Millets Customer Care Team
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