A hidden gem in Enfield, Matthew and Erik were super helpful as well, if only more shops could be like this !
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Came in a couple of weeks ago and bought a really lovely pair of Merrell shoes and was served by a lovely young lady who was so helpful. The gentlemen at the til was equally lovely and so help... Toon meer
Bedrijf heeft geantwoord
Me and my partner popped into Millets in Enfield just for a browse, but thanks to Erol’s fantastic customer service, we ended up leaving with matching coats! He was friendly, attentive, and really kne... Toon meer
Bedrijf heeft geantwoord
Erol was helpful in advising how I'd wash my raincoat and what facilities the store provided. They provided a friendly and welcoming presence.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Millets - Enfield
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Contactgegevens
21 Palace Gardens, EN2 6SN, Enfield, Verenigd Koninkrijk
- 02081 020182
4,9
Uitstekend
792 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
We were very well looked after
We were very well looked after by the staff Erol and Hannah, who helped us to choose items and to carry them downstairs as I was with a toddler. Thank you very much.
9 augustus 2025
Review zonder uitnodiging
Antwoord van Millets - Enfield
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
Friendly and helpful staff
Friendly and helpful staff. Big range and good prices. Great that we still have a town centre with plenty of shops. Use it or lose it!
29 juli 2025
Review zonder uitnodiging
Antwoord van Millets - Enfield
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
I was looked after with care and…
I was looked after with care and consideration and left the store with exactly what I was looking for even though at first I could not find my preference on the rack.
8 augustus 2025
Review zonder uitnodiging
Antwoord van Millets - Enfield
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Thanks to Hannah and Kazz for excellent…
Thanks to Hannah and Kazz for excellent service. They were both friendly and helpful. Makes a real difference to the service. They were knowledgeable on products like rucksacks and professional. Thanks guys!
20 juli 2025
Review zonder uitnodiging
Antwoord van Millets - Enfield
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Antwoord van Millets - Enfield
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Absolutely brilliant service from Darren
Absolutely brilliant service from Darren today, he was so helpful and really knowledgeable, giving great advice to my son with his first pair of walking boots. 100% would recommend!
10 juli 2025
Review zonder uitnodiging
Antwoord van Millets - Enfield
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Walking sandals
Prompt, efficient service with a smile from Hannah.
I knew what I wanted to buy and the transaction was quick and pleasant.
28 juni 2025
Review zonder uitnodiging
Antwoord van Millets - Enfield
Hello,
Thanks for giving us your review.
We're always trying to better the service that we offer, it's nice to see that you gave us good marks.
Thanks again for the review,
Millets Customer Care Team
Erol and Kazz were super friendly and…
Erol and Kazz were super friendly and helpful and gave me such good recommendations/advice
5 juli 2025
Review zonder uitnodiging
Antwoord van Millets - Enfield
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Erol was very helpful.
Erol was very helpful and patient with me when I needed to return some things. He was very friendly and waited while I had to ask my friend what her virtual Apple Pay 4 digit code was.
4 juli 2025
Review zonder uitnodiging
Antwoord van Millets - Enfield
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Thanks to Erol for good service
Thanks to Erol for good service
21 juni 2025
Review zonder uitnodiging
Antwoord van Millets - Enfield
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Lovely friendly service by Hannah
13 juni 2025
Review zonder uitnodiging
Antwoord van Millets - Enfield
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Millets Customer Care Team
I visited the store today
I visited the store today, Kazz, Hannah and Matthew were fantastic. Very customer focused, pleasant and helpful. I highly recommend the store.
15 juni 2025
Review zonder uitnodiging
Antwoord van Millets - Enfield
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Excellent customer service
Went to get some camping gaz earlier in week but shop out of stock. The guys in the shop including Andrew were very helpful in telling me they were expecting a delivery soon so gave me their phone number and told me to call back later in week. Today I did that and Hannah very kindly reserved me some cylinders so I could pick up later. Great old fashioned customer service that is very rare nowadays. Thanks guys
13 juni 2025
Review zonder uitnodiging
Antwoord van Millets - Enfield
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Very helpful and knowledgeable without…
Very helpful and knowledgeable without being pushy.
11 juni 2025
Review zonder uitnodiging
Antwoord van Millets - Enfield
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Bought two rack sacks today in Enfield…
Bought two rack sacks today in Enfield Millets store, had great customer service from the sales assistant Hannah, thank you for your guidance and help on my purchase today, very happy with my purchases
10 juni 2025
Review zonder uitnodiging
Antwoord van Millets - Enfield
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Helpful polite staff
Erol was very helpful on the phone and in store when I wanted to return an online purchase and purchase a replacement. Also Quick and competent service from a staff member Erol was training.
7 juni 2025
Review zonder uitnodiging
Antwoord van Millets - Enfield
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Excellent customer service
Erol provided excellent customer service and helped my daughter and I a lot when purchasing walking shoes and discussing bags and socks for DofE. Thank you
7 juni 2025
Review zonder uitnodiging
Antwoord van Millets - Enfield
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
The best in-store service
The best in-store service. Thank you Erol.
31 mei 2025
Review zonder uitnodiging
Antwoord van Millets - Enfield
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Great service Harriet. Well done Millets.
Harriet served me today and has served me on many occasions. She is always friendly, polite, knowledge and professional. She knows that I am a scout leader and alway checks my ID and offers me any discounts on offer. That’s why I alway go back and shop at millets. I have also been serve by the whole team which I have to say are also excellent. Paul
24 mei 2025
Review zonder uitnodiging
Antwoord van Millets - Enfield
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Amazing experience..!!!!
Amazing experience..!!!!
Staffs are co-operative and very helpful
Thank you.
23 mei 2025
Review zonder uitnodiging
Antwoord van Millets - Enfield
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Millets Customer Care Team
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