A very welcoming atmosphere and knowledgeable, helpful staff who provided excellent service. My questions were answered thoroughly and with expertise. Will be stopping there again for any future campi... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Second time visiting the store in the last twelve months to find not much had changed re customer service. Asked some questions re product I wished to purchase to be unfortunately met by a “couldn’t... Toon meer
Bedrijf heeft geantwoord
Recently bought x2 dry robes in my local Millets in Hitchin. Professional, knowledgeable & helpful customer service given by all staff every time I go in there. If I'd needed to replace/refund, the pr... Toon meer
Bedrijf heeft geantwoord
The team at Millets Hitchin are super friendly, helpful and knowledgeable, and the shop is an asset to the town. I needed a few last minute bits before a big trip and the team were happy to help me fi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Millets - Hitchin
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Contactgegevens
26 Market Place, SG5 1DT, Hitchin, Verenigd Koninkrijk
- 01462 413567
4,7
Uitstekend
515 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Millets in Hitchin is generally good
Millets in Hitchin is generally good, with helpful and friendly staff like Simon and Leo. However, customer service can sometimes be inconsistent, with room for improvement in attentiveness. The store offers competitive prices and great deals, and staff knowledge about products is commendable. Overall, it’s worth visiting for camping gear and outdoor essentials.
27 februari 2025
Review zonder uitnodiging
Antwoord van Millets - Hitchin
Hi,
Thanks for choosing to shop with us and thanks for your review.
Thanks again for your time,
Millets Customer Care Team
Very helpful
Extremely helpful assistant Simon. I'd bought a pair of walking shoes a couple weeks back and wanted to buy an alternative pair. Simon was very helpful.
28 maart 2025
Review zonder uitnodiging
Antwoord van Millets - Hitchin
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Millets Customer Care Team
Very friendly and helpful staff
Very friendly and helpful staff. They clearly knew their products and were able to give us good advice.
19 maart 2025
Review zonder uitnodiging
Antwoord van Millets - Hitchin
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Positive experience!
Helpful staff. Good choice of rucksacks, amazing discounts in the sale. Half price OS maps too!
18 maart 2025
Review zonder uitnodiging
Antwoord van Millets - Hitchin
Hi,
Many thanks for taking some time to provide your review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Leo was exceptionally helpful.
Leo was exceptionally helpful.
They had exactly what I wanted (washing and reproofing products for a down jacket)
It was also at a very good price.
Very helpful
11 maart 2025
Review zonder uitnodiging
Antwoord van Millets - Hitchin
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Great experience
Recently bought x2 dry robes in my local Millets in Hitchin. Professional, knowledgeable & helpful customer service given by all staff every time I go in there. If I'd needed to replace/refund, the process was explained to me & having it locally would have made it so easy. Luckily didn't need to. Thank you Millets, great service & I'll continue to keep my business local because of shops like you 😃
8 januari 2025
Review zonder uitnodiging
Antwoord van Millets - Hitchin
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Friendly staff
Friendly staff, good selection, good price, great location! Great range of camping equipment, clothing and walking boots for a small shop.
22 februari 2025
Review zonder uitnodiging
Antwoord van Millets - Hitchin
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Millets Customer Care Team
Always great service
Had not visited in a while, so decided to pop in. New staff, but was still as pleasant as always.
17 februari 2025
Review zonder uitnodiging
Antwoord van Millets - Hitchin
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
tasmin was enen helpful with the small…
tasmin was enen helpful with the small purchase of bootlaces
14 februari 2025
Review zonder uitnodiging
Antwoord van Millets - Hitchin
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Attentive staff
Attentive staff, picked up a great base layer at a really good price
7 februari 2025
Review zonder uitnodiging
Great service from Crystal and the team…
Great service from Crystal and the team - friendly, helpful and well informed about the trail shoes that I wanted.
13 februari 2025
Review zonder uitnodiging
Many thanks
Very friendly went out of her way to help me, many thanks.
8 februari 2025
Review zonder uitnodiging
Great advice and helpful service buying…
Great advice and helpful service buying my daughter's walking boots from Tamsin. Good choice and prices. Dogs were with us and got a warm welcome too
29 januari 2025
Review zonder uitnodiging
Went to Millets in Hitchin
Went to Millets in Hitchin 15th Jan 2025 Kit gave very helpful advise which helped me pick a jacket to go under a coat I already have to give extra warmth.
15 januari 2025
Review zonder uitnodiging
New gloves a success
Kirsi was very helpful helping me choose some thermal gloves. They have really been effective during the recent cold spell of weather. Thank you!
3 januari 2025
Review zonder uitnodiging
Very helpful service
We had excellent service when buying walking boots for my daughter. Leo in the Hitchin store was very helpful, knowledgeable and patient.
14 januari 2025
Review zonder uitnodiging
Very helpful staff.
Very helpful staff.. always good products and prices.. helped by Kit today
13 januari 2025
Review zonder uitnodiging
Excellent
Excellent, helpful service and the goods I bought are great. A+!
12 januari 2025
Review zonder uitnodiging
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