Millets - Newquay Reviews 746

TrustScore 5 uit 5

5,0

12-14 Bank Street, TR7 1JF Newquay, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We have been visiting Newquay Millets regularly over the last few weeks to finalise a purchase of walking boots. All staff have been professional, courteous & informative. Today we made our purcha... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I bought a mid layer, light fleece, with quarter zip, and a hooded, full zip fleece jacket. Millet's own brand OEX, and very nice fit, in bright colours. Come on Millets! Enough of the boring black c... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent experience with Millets! The staff were friendly, knowledgeable, and happy to help me find exactly what I needed. There was a great range of outdoor clothing and equipment available, all at... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I was pleased to find Holly at Millets a week ago. I needed some new joggers and she was very patient and helpful. I am very happy with my shoes and didn’t have any wearing in issues. You have a wonde... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Buitensportkleding- en uitrusting
  2. Activewear winkel
  3. Koffer- en tassenwinkel
  4. Kampeerwinkel

Over Millets - Newquay

Geschreven door het bedrijf

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Contactgegevens

  • 12-14 Bank Street, TR7 1JF, Newquay, Verenigd Koninkrijk

  • 01637 808971

5,0

Uitstekend

TrustScore 5 uit 5

746 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

A good store with friendly staff.

Ordered sandals online and delivered to store with no issues

1 juni 2026
Logo Millets - Newquay

Antwoord van Millets - Newquay

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great service from Newquay Millets…

We have been visiting Newquay Millets regularly over the last few weeks to finalise a purchase of walking boots.
All staff have been professional, courteous & informative.
Today we made our purchase, assisted by the very knowledgeable Rob.
Such a great service from our local High Street. Far better than purchasing on line.
Use it or lose it!

7 juni 2026
Review zonder uitnodiging
Logo Millets - Newquay

Antwoord van Millets - Newquay

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Super friendly and helpful staff

Super friendly and helpful staff. As a visually impaired person, Adrian was so helpful. Thank you! :)

6 juni 2026
Review zonder uitnodiging
Logo Millets - Newquay

Antwoord van Millets - Newquay

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

⭐⭐⭐⭐⭐

Excellent experience with Millets! The staff were friendly, knowledgeable, and happy to help me find exactly what I needed. There was a great range of outdoor clothing and equipment available, all at competitive prices. The store was well organised, making it easy to browse, and the checkout process was quick and hassle-free. Overall, I was very impressed with the quality of service and products. I’ll definitely be shopping with Millets again and would highly recommend them to anyone looking for outdoor gear.

4 juni 2026
Review zonder uitnodiging
Logo Millets - Newquay

Antwoord van Millets - Newquay

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Many thanks to Rob who helped me find a…

Many thanks to Rob who helped me find a comfortable pair of walking boots - even if they weren’t the ones he recommended.

22 mei 2026
Review zonder uitnodiging
Logo Millets - Newquay

Antwoord van Millets - Newquay

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Visited Millets Newquay yesterday

Visited Millets Newquay yesterday. We were served by Adrian. He was extremely helpful and friendly. A great experience the personal touch. Thank you.

29 mei 2026
Review zonder uitnodiging
Logo Millets - Newquay

Antwoord van Millets - Newquay

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Rob at the Newquay branch made the…

Rob at the Newquay branch made the experience great because he was attentive, polite, courteous and informative about the product. Rob went above and beyond to meet my needs he was excellent. Well done Rob I will be back soon. Many Thanks

29 mei 2026
Review zonder uitnodiging
Logo Millets - Newquay

Antwoord van Millets - Newquay

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Store has great prices with great customer support.

Store has great prices and Rob was extremely helpful will giving constructive and clear advice. Nothing was too much trouble when trying new clothing.
Rob gave great customer support and service. Highly recommend.

28 mei 2026
Review zonder uitnodiging
Logo Millets - Newquay

Antwoord van Millets - Newquay

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Choosing waterproof walking shoes

Rob was very helpful when we were choosing waterproof walking shoes. He went out of his way to give good advice and was very polite and patient. We both bought the right shoes for us and were very satisfied with our purchase.

18 mei 2026
Review zonder uitnodiging
Logo Millets - Newquay

Antwoord van Millets - Newquay

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Thanks Rob for your help

Thanks Rob for your help

10 mei 2026
Review zonder uitnodiging
Logo Millets - Newquay

Antwoord van Millets - Newquay

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, really friendly, know their stuff, really love my new Merrell's. Will definitely buy from there again. Thanks

9 mei 2026
Review zonder uitnodiging
Logo Millets - Newquay

Antwoord van Millets - Newquay

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Click and collect service very…

Click and collect service very efficient and convenient as I was on holiday and could collect from their branch of Millets. Very helpful staff

18 april 2026
Logo Millets - Newquay

Antwoord van Millets - Newquay

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great shoes and outdoor equipment for a good price

Nick was very helpful when I was on the search for walking shoes. Nick was patient, knowledgeable and attentive to my shoe needs.
They have a lot of variety in this shop, not just shoes but clothes and basic outdoor equipment.
Very helpful- thanks so much!

7 mei 2026
Review zonder uitnodiging
Logo Millets - Newquay

Antwoord van Millets - Newquay

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service

We've been in this store a few times now to get equipment for my children who are in the cadets.
The staff are always incredibly helpful, friendly and take and interest in their squadron and the events they are going to.
It's a pleasure to shop here and despite it not being our local store, we are happy to travel from Helston.

1 april 2026
Review zonder uitnodiging
Logo Millets - Newquay

Antwoord van Millets - Newquay

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Good service

Good service, knowledgeable staff.

28 februari 2026
Logo Millets - Newquay

Antwoord van Millets - Newquay

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Matt and Adrian were very helpful!

Matt and Adrian were very helpful in assisting me on buying what I needed, very informative and friendly. Strongly recommend!

4 december 2025
Review zonder uitnodiging
Logo Millets - Newquay

Antwoord van Millets - Newquay

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

What a great experiance!

Holly was fantastic. Couldnt ask for anything better.
I am so fussy with my shoes and if they are comfortable. Backwads and forwards she was, all with a smile and such a happy vibe.
Will definatly buy from here again!

28 november 2025
Review zonder uitnodiging
Logo Millets - Newquay

Antwoord van Millets - Newquay

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service
Helpful staff

25 november 2025
Review zonder uitnodiging
Logo Millets - Newquay

Antwoord van Millets - Newquay

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Matt was great help

After having a look around, Matt came and helped me make my decision on what to get. He was great and helped me get all the gear I needed for a winter Canada

24 november 2025
Review zonder uitnodiging
Logo Millets - Newquay

Antwoord van Millets - Newquay

Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

excellent customer service

We received excellent customer service when buying walking shoes. The assistant was very patient and helpful to my husband when he heard that he had hip and mobility problems.

22 november 2025
Review zonder uitnodiging
Logo Millets - Newquay

Antwoord van Millets - Newquay

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

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