Mobile Reborn Reviews 

2.150
•
TrustScore 4 uit 5

4,0

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Next day delivery is a lie,ordered before the cut off, apparently still is in processing for shipping

Beoordeeld met 5 van de 5 sterren

Purchased a refurbed iPhone 14 (ordered from BackMarket, but supplied by MobileReborn). Phone arrived from Mobile Reborn quickly and really securely packaged. Had a couple of questions so messaged C... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’ve purchased 4 phones for myself and children over years from Mobile Reborn and will continue to be a repeat customer, All have lasted so well and I’ve never had a problem, My phones have all com... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Found out about Mobile Reborn a few years ago when looking for an affordable phone and I have never looked back. I have bought about 5 phones from them for my whole family over the years and they have... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Mobiele telefoon winkel
  2. Elektronicawinkel
  3. Mobiele telefoon reparatiewinkel
  4. Mobiele telefoonaccessoire winkel
  5. Online marktplaats
  6. Telefoonbedrijf

Over Mobile Reborn

Geschreven door het bedrijf

Mobile Reborn is the market leader in retail-ready refurbished technology, specialising in Apple iPhone and Samsung Galaxy Smartphones.

The right way to buy tech!

💸Spread the cost at checkout
🚚FREE next day delivery
🏆12 month warranty
💙30 day money-back guarantee

We're a talented bunch with over 100 years combined experience in the technology industry. Our passionate team of tech experts love what they do and encompass Mobile Reborn mission to deliver high quality technology at a competitive price. By purchasing a refurbished device, you are not only saving yourself money, you have a positive impact on the environment by stopping a perfectly good device going to landfill, in turn, reducing your carbon footprint!

As well as stopping a device contributing to the increasing levels of e-waste, partnered with One Tree Planted, we plant a tree for every device purchased directly from Mobile Reborn.

Keep up to date with all things Mobile Reborn by following our socials!

Instagram:@mobilereborn
Twitter: @mobilereborn
Facebook: @mobilerebornUK
TikTok: @mobilereborn

Contactgegevens

4,0

Goed

TrustScore 4 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 50% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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4,0

Alle reviews

(2.150)

18 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent condition

Excellent condition. Arrived on time, really good price, 👍

7 april 2025
Logo Mobile Reborn

Antwoord van Mobile Reborn

Hi Danie,

Thank you for taking the time to leave us a review, as a small business it is greatly appreciated 🙏🏻

Please don't hesitate to get in touch if we can help with anything!

Best wishes,

Team Mobile Reborn 💙

Beoordeeld met 5 van de 5 sterren

Amazing customer service and great…

Amazing customer service and great value.

8 april 2025
Review zonder uitnodiging
Logo Mobile Reborn

Antwoord van Mobile Reborn

Hi Daniel,

Thank you for leaving us 5 shiny stars! ✨

We're so pleased to hear you have enjoyed your experience with us and please don't hesitate to get in touch if we can help with anything!

Best wishes,

Team Mobile Reborn 💙

Beoordeeld met 1 van de 5 sterren

Phone keeps crashing and I can't…

Phone keeps crashing and I can't restart it

2 april 2025
Logo Mobile Reborn

Antwoord van Mobile Reborn

Hi There,

We're sorry to hear you have experienced a fault with your Mobile Reborn device, rest assured all devices are tested throughly before being dispatched and it is is rare for a fault to occur.

We can see the device has since been returned and a refund is pending with our accounts team.

We apologise for any inconvenience this has caused.

Best wishes,

Team Mobile Reborn

Beoordeeld met 5 van de 5 sterren

Great phone and great customer experience

Amazing customer service, DPD tried to deliver to my house but didn't read the note and failed the delivery twice. I contacted the company and Chloe organised for Royal Mail to deliver. She constantly kept me updated.

I just received my phone and Its in perfect condition and looks great. I will definitely be using this company again.

4 april 2025
Review zonder uitnodiging
Logo Mobile Reborn

Antwoord van Mobile Reborn

Hi Jason,

Thank you so much for leaving us a glowing review 🌟

we're so pleased to hear Chloe was able to assist, and if we can help with anything; please don't hesitate to get in touch!

Best wishes,

Team Mobile Reborn 💙

Beoordeeld met 4 van de 5 sterren

Good company and accept returns without…

Good company and accept returns without question

1 november 2024
Review zonder uitnodiging
Logo Mobile Reborn

Antwoord van Mobile Reborn

Hi William,

Thank you for taking the time to leave us your feedback, as a small business it is greatly appreciated.

If we can help with anything, please don't hesitate to get in touch.

Best wishes,

Team Mobile Reborn 💙

Beoordeeld met 1 van de 5 sterren

Supposed to have phone delivered next…

Supposed to have phone delivered next day, no next day delivery still waiting, got a really upset grandaughter, NOT HAPPY!!

29 maart 2025
Review zonder uitnodiging
Logo Mobile Reborn

Antwoord van Mobile Reborn

Hi Sue,

Thank you for your feedback, and we're very sorry to hear about the delay with your delivery.

We completely understand how frustrating this must be—especially when it was meant as a gift. Unfortunately, as the delivery was handled by DPD, this delay is outside of our direct control. However, we can only apologise on their behalf for the inconvenience caused.

Best wishes,

Team Mobile Reborn

Beoordeeld met 1 van de 5 sterren

Very bad conditions

Very bad conditions

19 maart 2025
Logo Mobile Reborn

Antwoord van Mobile Reborn

Hi There,

We're sorry to hear about how you feel regarding the condition of your device.

We can see you selected our good condition which is as followed:

This device will show signs of usage from light, moderate scuffs and scratches to more substantial cosmetic blemishes. The phone will work like any other device and will have gone through a series of rigorous tests to ensure it is fully functioning.

The images you provided matched our condition as described above and you have requested for the device to be returned which has been approved.

We will be sure to update you once the item arrives with us.

Best wishes,

Team Mobile Reborn

Beoordeeld met 5 van de 5 sterren

Excellent phone…..excellent…

Excellent phone…..excellent service……helpful staff!

17 maart 2025
Logo Mobile Reborn

Antwoord van Mobile Reborn

Hi Mark,

Thank you so much for taking the time to leave us a review, as a small business it is greatly appreciated!

If we can help with anything, please don't hesitate to get in touch 🌟

Best wishes,

Team Mobile Reborn💙


Beoordeeld met 5 van de 5 sterren

Very good l happy

Very good l happy

14 maart 2025
Logo Mobile Reborn

Antwoord van Mobile Reborn

Hi Katarzyna,

Thank you so much for taking the time to leave us 5 shiny stars ✨

We're so pleased to hear you're happy with your Mobile Reborn device 📱

Best wishes,

Team Mobile Reborn 💙

Beoordeeld met 5 van de 5 sterren
Logo Mobile Reborn

Antwoord van Mobile Reborn

Hi Daniela,

Thank you for leaving us a review, as a small business it is greatly appreciated 🙏🏻

Best wishes,

Team Mobile Reborn 💙

Beoordeeld met 5 van de 5 sterren

Ordered a iPhone 14 pro in excellent…

Ordered a iPhone 14 pro in excellent condition and it really was in excellent condition. No marks or scratches on body or screen. One slight mark on sim tray opening which is very minor and with case on you cant see. Only negative was i didnt get a free gift as advertised.. but apart from that a very good service and smooth order came next day aswell.

13 februari 2025
Review zonder uitnodiging
Logo Mobile Reborn

Antwoord van Mobile Reborn

Hi There,

Thank you for taking the time to leave us 5 shiny stars ⭐️

Unfortunately, the free gifts can be dependent on the stock available and must be added to the basket at checkout.

If we can help with anything, please don't hesitate to get in touch.

Best wishes,

Team Mobile Reborn 💙

Beoordeeld met 5 van de 5 sterren

I have checked all other sellers prices…

I have checked all other sellers prices and mobile reborn are definitely the cheapest also thier site will precipitate that along with great customer service what more do you need to purchase from them

7 maart 2025
Review zonder uitnodiging
Logo Mobile Reborn

Antwoord van Mobile Reborn

Hi There,

Thank you for taking the time to leave us 5 shiny stars 🌟

Please don't hesitate to get in touch, if we can help with anything!

Best wishes,

Team Mobile Reborn 💙

Beoordeeld met 5 van de 5 sterren

Great phone

Great phone, great service, speedy delivery, very happy son.

3 maart 2025
Logo Mobile Reborn

Antwoord van Mobile Reborn

Hi Marcia,

Thank you for taking the time to leave us a review, as a small business it is greatly appreciated 🙏🏻

We're so glad your son is happy with his new tech!

Best wishes,

Team Mobile Reborn 💙

Beoordeeld met 5 van de 5 sterren

Just purchased a I phone 11 pro max the…

Just purchased a I phone 11 pro max the service & the quality of the phone was excellent. The battery life was at 100%.
Clubbed together with the delivery with DPD the purchase was faultless .
Highly Recommended.

6 maart 2025
Review zonder uitnodiging
Logo Mobile Reborn

Antwoord van Mobile Reborn

Hi There,

Thank you so much for taking the time to leave us a glowing review 🌟

We're so pleased to hear you're happy with your iPhone 11 Pro max, and please don't hesitate to get in touch if we can help with anything!

Best wishes,

Team Mobile Reborn 💙

Beoordeeld met 5 van de 5 sterren

Happy with purchase

Happy with purchase

3 maart 2025
Logo Mobile Reborn

Antwoord van Mobile Reborn

Hi Grace,

Thank you for taking the time to leave us 5 shiny stars! ✨

Don't hesitate to get in touch if we can help with anything!

Best wishes,

Team Mobile Reborn 💙

Beoordeeld met 5 van de 5 sterren

Quick delivery(iPhone 12)

Quick delivery. Phone came in perfect condition clearly as described on the website. I ordered pristine and it arrived with 90% battery health which I think is great for the £235 I paid. Recommend and would buy from again.

26 februari 2025
Logo Mobile Reborn

Antwoord van Mobile Reborn

Hi Lucy,

Thank you so much for taking the time to leave us 5 shiny stars! ⭐️

We're so pleased to hear that you're happy with your refurbished tech 📱

Best wishes,

Team Mobile Reborn 💙

Beoordeeld met 5 van de 5 sterren

Swift delivery

Swift delivery , very communicative and considerate

26 februari 2025
Logo Mobile Reborn

Antwoord van Mobile Reborn

Hi There,

Thank you for taking the time to leave us a review, as a small business it is greatly appreciated 🙏🏻

Please don't hesitate to get in touch if we can help with anything!

Best wishes,

Team Mobile Reborn 💙

Beoordeeld met 5 van de 5 sterren

5 star

Recieved my phone in 2 days very quick and the phone was in very good condition would recommend to family and friends

26 februari 2025
Logo Mobile Reborn

Antwoord van Mobile Reborn

Hi Glenn,

Thank you so much for taking the time to leave us 5 shiny stars! ✨

We're so happy to hear that you're pleased with your Mobile Reborn device and please don't hesitate to get in touch, if we can help with anything!

Best wishes,

Team Mobile Reborn 💙

Beoordeeld met 1 van de 5 sterren

Avoid

I went with this company as my parter and I spotted free gift with the orders we placed an order to then be told I didn’t click the free gift box witch I did click 5days into having the phone it started playing up where I have had to pay to have corrected disappointed and wish I went to a local well known high street phone shop to make my purchase instead of online

10 februari 2025
Logo Mobile Reborn

Antwoord van Mobile Reborn

Hi There,

We're sorry to hear about how you feel regarding your experience with us.

As stated on our website, the free gifts can be dependent on the stock available and we are not obligated to dispatch a free gift separately, if one is not selected upon checkout.

Unfortunately, we were unable to repair your device under our warranty as it was taken to a third party for a repair, therefore voiding your warranty as per our terms and conditions.

If you would like to discuss this in more detail, please don't hesitate to get in touch.

Best wishes,

Team Mobile Reborn

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