We bought the extending, reclaimed Derby dining table and are really happy with it. It came quickly, was very well packaged and easy to put together. The table is good quality, the extending part wor... Toon meer
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I ordered the Standford Reclaimed Wood Dining Bench and Extendable Dining Table. They are really beautiful and good quality. The whole set was good value for money too. The delivery was on time, so re... Toon meer
We purchased our lovely reclaimed wood bench and extendable table in 2023 and is one of our best buys of the year. After having a full refurbishment on the kitchen, the table and bench finished... Toon meer
Company has entered insolvency - no mention of this on the website I've had an outstanding order since 21 Feb. I was given false hope that the item would arrive into stock and sent to me around 18... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Discover eco-conscious elegance with our curated collection of reclaimed wood furniture and sustainably sourced rustic homeware. At Modish living, we are passionate about marrying sustainability with style, offering an exclusive range of industrial-chic to elegantly handcrafted furniture. Each piece boasts a unique story, crafted from repurposed materials, ensuring that no two items are alike. Explore our bespoke furniture service, where your vision is brought to life through meticulous craftsmanship. Our made-to-order pieces are tailored to your preferences, ensuring a perfect match for your space. With an unwavering commitment to quality and sustainability, Modish living is where your eco-friendly lifestyle meets exquisite design. Step into our world of unique and authentic furniture, and transform your space with pieces that tell a story
Contactgegevens
Unit 6, Hove Business Centre, Fonthill Road, BN3 6HA, Hove, Verenigd Koninkrijk
- sales@modishliving.co.uk
- www.modishliving.co.uk
4,0
Goed
482 reviews
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Ordered a few sets of the Knightsbridge…
Ordered a few sets of the Knightsbridge Velvet Dining chairs. Absolutely fantastic build and quality. Extremely happy with them and believe they are great value. Delivery was super quick as well and appreciated they came pre built saving me time and hassle.
22 januari 2023
Antwoord van Modish Living Furniture LTD
Thank you for your review - we are very happy to hear you love your new chairs and are happy with the Delivery :)
Best wishes, the Modish Living team.
The chairs were exactly as seen on the…
The chairs were exactly as seen on the photos even the colour of the upholstery so really happy with them. Delivery was great, prompt, efficient and friendly so thank you everyone!
24 januari 2023
Antwoord van Modish Living Furniture LTD
Thank you for your review. We are so glad that you are happy with your new chairs and the service you received.
Best wishes , the Modish Living team.
Antwoord van Modish Living Furniture LTD
Thank you for leaving us a review, we are glad that you had a good experience shopping with us.
Best wishes, the Modish Living team :)
Exceptional
Was dubious about ordering from a company I had never heard off. Glad to say I had no need to worry. Delivery was great and no extra charge for Scottish Highlands. Furniture fabulous for the price I paid. I will definitely recommend and use again.
2 februari 2023
Antwoord van Modish Living Furniture LTD
Thank you for sharing your experience shopping with us and we hope you continue to enjoy your furniture.
Best wishes, the Modish Living team :)
Excellent pieces coupled with excellent…
Excellent pieces coupled with excellent customer service! I have thoroughly enjoyed the experience in shopping at Modish. I will for sure make it my go to place when seeking quality, unique furniture pieces.
24 januari 2023
Antwoord van Modish Living Furniture LTD
Thank you for leaving a review - we are so pleased that you are so happy with your new furniture and the service you received. With best wishes, the Modish Living team :)
Excellent quality
Excellent quality, very well packaged and the courier firm used were professional, keeping you informed right up to delivery. Bought from Modish Living before and have been extremely pleased with all our items. Would highly recommend
23 december 2022
Antwoord van Modish Living Furniture LTD
Thank you for leaving your feedback about our service and the furniture you have bought to date. With best wishes, the Modish Living team :)
Antwoord van Modish Living Furniture LTD
That's great to hear! Thank you for sharing your experience after shopping with us. With best wishes, the Modish Living team :)
Friendly fast and reliable
My delivery arrived a lot quicker than I expected.
Great communication from Modish with delivery information and what to do if there should be a problem.
I absolutely love my table. Thank you.
1 december 2022
Antwoord van Modish Living Furniture LTD
Thank you for leaving a review - we are delighted to see you are so happy with the service you received and your new table. With best wishes, the Modish Living team :)
Fantastic service
Very quick delivery once order placed
Was kept informed from order to delivery
Delivery guys were great put boxes where I wanted
Very efficient
Great service
Lovely solid furniture
14 november 2022
Antwoord van Modish Living Furniture LTD
Thank you for sharing your purchasing experience with us - we are delighted to see that you were so happy with the service our team provided and of course that you are so pleased with your beautiful new furniture. With best wishes, the Modish Living team :)
I’M STILL WAITING
I’m still waiting! Having ordered a table in June on a 4-6 week lead time (as stated on their website, and still saying the same delivery time now), it was eventually delivered nearly four months later. The trouble is, they didn’t include the bolts to fix the table top to the legs. That was three weeks ago. Despite constantly contacting them regarding this, including the boss who on Friday said they would contact me on Monday to let me know where they are, I still haven’t heard anything from them. It doesn’t take three weeks to get bolts delivered. Disappointing customer service, and I am still waiting for the courtesy of a response from them, and the bolts to be supplied and fitted.
2 november 2022
Review zonder uitnodiging
Antwoord van Modish Living Furniture LTD
We completely understand how frustrating this has been for you and once again can only apologise again for the inconvenience. The company owner personally got involved in this case to help get it resolved as speedily as possible for you. Our supplier should have sent the bolts to be with us on a date given to us by them, the customer service team was following this up with the supplier daily and were getting assurances that the bolts were on their way. Since Brexit, any products and parcels of ours that are manufactured in Europe now have to go via an import depot which unfortunately adds a few more days.
The bolts were delivered to you on 4th November with our carriers scheduled to come back and assemble your table for you on the 8th of November.
Andrea, I do hope this is now all fully resolved for you and you can sit back, relax and start enjoying your beautiful new table. As ever, please don't hesitate to get in touch if there is anything we can help with. With best wishes, the Modish Living team
Antwoord van Modish Living Furniture LTD
Thank you for leaving feedback - We are delighted that you are so happy with your new table as well as the service you received. With best wishes, the Modish Living team : )
Great Purchase
We purchased the Chelwood extending dining table, and are delighted with our purchase. Item arrived on schedule and was well packaged for delivery. We were kept updated on the delivery as it progressed which was great. Table was just as pictured. Beautiful quality. Wouldn't hesitate to use Modish again. 10/10
12 oktober 2022
Antwoord van Modish Living Furniture LTD
Thank you for sharing your feedback. We love to hear when a customer is so happy with their purchase. We hope you have many wonderful times around your beautiful new dining table. With best wishes, the Modish Living team : )
Really pleased with the table it’s…
Really pleased with the table it’s lovely and easy to put legs on.
11 oktober 2022
Antwoord van Modish Living Furniture LTD
So pleased to see that you're happy with your new table and that you found it easy to assemble. Thank you for leaving feedback. With best wishes, the Modish Living team :)
Absolutely delighted with our table
Absolutely delighted with our table. Arrived within the agreed delivery dates
28 augustus 2022
Antwoord van Modish Living Furniture LTD
We are so pleased to hear this! Enjoy your new furniture. With best wishes, the Modish Living team : )
highly recommend from start to finish…
highly recommend from start to finish service was
impecable as is the goods
thank you
20 augustus 2022
Antwoord van Modish Living Furniture LTD
That's great news - thank you for sharing this wonderful feedback. Enjoy your new furniture. With best wishes, the Modish Living team :)
Excellent communication and service…
Excellent communication and service throughout. Would definitely buy again.
18 augustus 2022
Antwoord van Modish Living Furniture LTD
Thank you for your feedback. We are delighted to see that you were so happy with our service. We look forward to supplying you with beautiful reclaimed wood furniture in the future. With best wishes, the Modish Living team :)
AVOID!
AVOID!! After waiting months for a table and bench that I paid over £900 pound for, both items were delivered damaged. After speaking to a member of the customer service team a replacement was arranged, which took another month to arrive. Table once again arrived damaged with clear scratch marks on the table that were over the treated wood and have clearly been caused due to a lack of safe handling. This has been passed of as intentional ageing on the wood and the company is reluctant to refund me unless I pay for the table to be collected, even though I have been caused nothing but wasted time and money! This company is absolutely disgusting. Don’t waste your money!
5 augustus 2022
Review zonder uitnodiging
Antwoord van Modish Living Furniture LTD
We were very sorry to see this review.
Ideally the table and bench you ordered would have been delivered to you in our 2-4 week delivery time - however with the global supply chain issues affecting us and our suppliers this is unfortunately not always possible. The delivery lead time was stated on the product page on our website when ordering - we also sent an email on receipt of your order to confirm the delivery lead time with you.
Of course, we were very sorry to see that the first items had some damage and we agreed to and arranged a free of charge swap for you as soon as possible. Our quality control team inspected the replacement table and bench before it was despatched to you and found no fault with it - only markings and undulations that are to be expected of reclaimed wood furniture.
However when the replacements arrived you felt there was damage to this set also.
Jo, the owner of Modish Living, has inspected all the images taken by our QC team and agrees that the features (markings, scratches, dents, nail holes etc.) are completely what is to be expected from wood, often over 100 years old, salvaged from old industrial buildings, barns, railway sleepers etc.
Reclaimed wood furniture will always come with a beautiful array of authentic, unique and individual markings - the amount and type of features will vary between each and every piece of furniture - we believe these qualities should be celebrated and appreciated and are why people choose to buy reclaimed wood furniture.
We do offer completely free delivery of furniture to most areas of mainland UK. As per our terms and conditions, we are more than happy to receive any unassembled items in their original packaging back within 14 days for a refund - however we do charge a return fee if our carriers come out to collect them, the fee to our customers is actually less than our carriers charge us. Furniture items can also be returned to our warehouse by the customer and there is also the option to arrange your own return transport.
Alex, I do hope we can work together to resolve this amicably. With best wishes, the Modish Living team.
Antwoord van Modish Living Furniture LTD
Excellent! We are so pleased to see you are happy with your gorgeous new chairs! Thank you for sharing your feedback. With best wishes, the Modish Living team :)
Antwoord van Modish Living Furniture LTD
Thank you for leaving a review - we are delighted to see you are happy with your purchase and the service you received. With best wishes, the Modish Living team :)
I can not rate this company highly…
I can not rate this company highly enough! Table and bench delivered within delivery time. Excellent communication throughout. I had a query on the delivered item ( me being far too fussy) it was dealt with immediately, professionally and resulted in me being a very happy and satisfied customer. My items are simply stunning! Thanks again, with special mention to Oliver.
6 juli 2022
Review zonder uitnodiging
Antwoord van Modish Living Furniture LTD
Thank you for your lovely feedback! We try to ensue all our customers are 100% satisfied with the products they have purchased- we are delighted to see you are! I will pass on your kind words to Oliver. With best wishes, the Modish Living team
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