Returned a robe 3 weeks ago for credit to my cc. Nothing has appeared yet. CS told me it is coming. No company I have ever dealt with took this long for a credit. I do not believe they will ever do... Toon meer
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Lees wat reviewers zeggen
I had been looking for the robes that guests use at the Breakers in Palm Beach for a VERY long time. Finally someone suggested I call Breakers and they were nice enough to point me to Monarch. I bou... Toon meer
I am always happy to purchase gifts for new babies, college students, and newlyweds from Monarch Cypress. Mothers, teens, and young couples are always happy to receive your beautiful, well made, an... Toon meer
I have gotten robes and bedding from MC- and they are great. Their stuff is not expensive relative to other premium bedding companies, the sheets are soft right out of the package and their robes are... Toon meer
Bedrijfsgegevens
Contactgegevens
301 Hollywood Ave, 07080, South Plainfield, Verenigde Staten
- 866-427-8695
- service@monarchrobe.com
- www.monarchcypressonline.com
4,4
Uitstekend
1K reviews
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Returned a robe 3 weeks ago for credit…
Returned a robe 3 weeks ago for credit to my cc. Nothing has appeared yet. CS told me it is coming. No company I have ever dealt with took this long for a credit. I do not believe they will ever do it.
Do not trust them!
23 mei 2024
Review zonder uitnodiging
Wonderful robes...just like in our…
Wonderful robes...just like in our hotel, but now we get to enjoy them at home!
Fast delivery too!
27 maart 2023
This robe is extremely comfortable and…
This robe is extremely comfortable and luxurious. It is a great deal for the price.
22 maart 2023
LOVE this hooded robe!!
LOVE this hooded robe!!! Sizing is very generous and such a luxurious feeling to wear it right from the shower. Everything is first class and very well made!
21 maart 2023
It's really comforting to know and…
It's really comforting to know and experience that the USA company such as yours, is making products to set a world standard of excellence !
20 maart 2023
The robe would get a perfect score if…
The robe would get a perfect score if it fit. It is big enough for two people!
19 februari 2023
It's been two weeks since I ordered and…
It's been two weeks since I ordered and I have heard nothing about shipping or status.
Yes, thank you I did receive the very first communication 3/31/23.
16 maart 2023
Antwoord van MonarchCypressOnline
HI, thank you for your review. I see you placed your order on March 15. Your order was personalized and as we state on our site, it takes 7 to 10 business days to personalize an order. Your order was shipped out on the 29th of March, which is 10 business days from when you placed your order. You should have also received an email from UPS on the 29th notifying you the the order had shipped.
Love them
Prompt delivery, came much quicker than originally anticipated. These are so soft and buttery. I too, experienced them on a vacation and could not wait to order when I got home. They do not disappoint!
10 maart 2023
Price and quality.
10 maart 2023
Great customer service
My order had a slight error, but it was resolved instantly. Appreciated the timeliness and candor of your customer service team. Bravo!
8 maart 2023
Antwoord van MonarchCypressOnline
Thank you... can you do us a favor then and change the one star - maybe to a 5 :)
I wanted a heavy terry cloth robe
I wanted a heavy terry cloth robe to go to and from our hot tub in the back yard. I have ordered and sent back robes from other companies multiple times. It was the first time I actually received the robe I was looking for.
Thank you for being an honest company!
17 maart 2023
love the sheets
love the sheets, feels like quality but only two washes in (cold, gentle no softener and low tumble no bleach) and they are already starting to pill. Will have to buy a pill/lent removal tool to keep sheets nice.
20 maart 2023
My husband's old Monach/Cypress waffle…
My husband's old Monach/Cypress waffle robe was in need of replacement but I fell for a cheaper model on Amazon. It came and then it went back pronto. The off brand was so skimpy I was really shocked. I got on the Monach website, found the exact same robe replacement and ordered it. Shipping was free and we are extremely satisfied and know we will have it for years to come. The price was a few dollars more but so worth it! The delivery was a few days longer than amazon but not a problem. Satisfied customer here!
17 maart 2023
Amazing!!
Amazing!!! We ordered robes after having them at a nice hotel! LOVE them!!!
25 februari 2023
We first slept on your sheets on a trip…
We first slept on your sheets on a trip to Duluth MN.........My wife said she loved the sheets we slept on, so I did a little research and found out about Monarch Linen........I ordered my first set 6 years ago.....after time they are starting to need an upgrade so I order this set......Yes she still loves your sheets..........wish for more colors thouth......
21 februari 2023
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