MonarchCypressOnline Reviews 

I have sent 2 emails and called trying to return the robe I received for Christmas. Have received nothing from anyone. Horrible customer service buyer beware

These truly are the most comfortable sheets however, they are oversized for my king bed. All of my other sheet sets and mattress pads fit fine but these are huge. The fitted is baggy and the flat sheet hangs down the sides quite far beyond enough to tuck in. Very awkward. It is as if they were made for a bed larger than a king.
I love these so much for their softness but am so sad that the dimensions do not work on my standard king mattress set.
I haven’t heard any other complaints like this so I don’t know what’s up with mine. My mattress top is roughly 16”.

Able to take advantage of the product overrun on the spa robes, and greatly enjoying them at what was a 50-66% price reduction. Very cozy and the one-size amply fits my 5'-9"/170# frame. Cuffs are just past my wrists and robe goes to about 4" off the ground.

I had been looking for the robes that guests use at the Breakers in Palm Beach for a VERY long time. Finally someone suggested I call Breakers and they were nice enough to point me to Monarch. I bought a lovely kimono style microfiber for my husband and a terry-micro for my daughter. They were both very affordably monogrammed and everything came as promised before Christmas.

It's very, very hard to find a nice robe online--the truly luxury type--these are them. Great product.

I love the feel of monarch cypress robes. Their customer service is very helpful. Quick delivery too!

I was introduced to this robe at a B&B and loved it. The most comfortable robe at a very reasonable price.

These sheets are what we’ve been looking for.My husband travels all over the world and I go along sometimes and we love hotel linens.These are by far the most luxurious we seen in sometime.Will buy another set.Wish they came in colors.My husband is the drummer for a famous international rock group and he sleeps on everything.Love,Love!🙏🏻❤️

Very easy manageable website, excellent product line. Fast service.

Robes are very comfortable. My wife got me one and I later ordered her a monogrammed one. They accidentally shipped a plain one, then exchanged it for correct one. Customer service was very helpful and shipping was really prompt (2 days for Eastern PA). Would recommend highly.

We had previously bought these robes at a spa and wanted to get newer ones with our names on them. They are gorgeous!!! My husband loved them!!!!

I have always been pleased with the service, packaging, and quality of the items I have purchased from MonarchCypress. My recent order was a robe. It arrived on the date promised and I was kept up to date on the shipment from the moment it was shipped to the moment it arrived. The robe was in its own MonarchCypress cloth bag. The robe is luxurious, white trimmed in navy, and was a gift to a friend. A note about my previous order of ECO LUX Microfiber sheet sets as well. I have spoiled many family members with these amazing, soft, cozy sheet sets. When I had gone out of town, I quickly placed an older set of high-quality sheets on my bed. My husband complained, "Where did you dig up these sheets? They are horrid!". In 40 years, he had never commented on sheets!

After an email with customer service, ordered the exact item that made my wife happy.

I bought this for my husband for Christmas and he absolutely loves it.

Not happy. Ordered 4 robes as a Christmas gifts. 2 weeks pass and the recipient lets me know they never got anything. I tried looking for a shipping email or notice, but had nothing besides the original confirmation email which let me know they received the order and would begin packaging it. I called the company and the gentlemen speaking to me said they cancelled the order because there was a missing “style” for a robe customization. So I never got any notification about them cancelling my order, or even trying to reach out and say “hey, we just need this piece of information and we will have your order on the way!” Terrible service. When I asked if there was anything I could do, the gentlemen said to just reorder but not until after the New Year because they will be closed. Really upset and won’t be ordering from again.

Kept true to timeline for embroidery and shipping was quick. Purchased a couple robes and quality to cost seems spot on

I am very impressed with the quality, craftsmanship and looks of Monarch products. I am also impressed by the speed at which my order was taken (thank the Angel) and arrived to me.

This is the best robe I have ever owned. It was true to size and the quality is great. I’m on the site now to order a robe for my soon to be husband. I am thoroughly satisfied!!!

excellent. fast shipping. superior product.