MONC Reviews 390

TrustScore 5 uit 5

5,0

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

This is such a beautiful, top quality store. The service is also amazing and their knowledge about all the glasses and frames and what would suit you best is impressive. The eye testing is also a rea... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Really great experience, Sophie was excellent, explained the eye exam process really well . Sales assistant Lily was also really good, seamless experience in beautiful surroundings. If you care about... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Outstanding service with very experienced staff who look at your face and know 100% what is right for your face, shape, size, colour, design. Can’t recommend highly enough. One pair with Monc lasts me... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was warmly welcomed. Sophie was very engaging and made the experience of getting my eyes tested enjoyable, providing good feedback and a thorough examination of my eye condition. I had plenty of opt... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Brillengroothandelaar
  2. Opticien
  3. Zonnebrillenwinkel

Geschreven door het bedrijf

At MONC we design, source and craft sunglasses and spectacles with a circular approach. Each frame is 100% handmade in Italy from bio-based acetate. Visit our award-winning store in Marylebone at 21 Chiltern and experience our reconsidered approach to optical retail. With a wide range of unisex eyewear, including custom and fully bespoke options, our expert team are here to help you find your perfect frame.


Contactgegevens

5,0

Uitstekend

TrustScore 5 uit 5

390 reviews

5 sterren
4 sterren
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1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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Beoordeeld met 5 van de 5 sterren

Really great experience, Beautifully designed store.

Really great experience, Sophie was excellent, explained the eye exam process really well . Sales assistant Lily was also really good, seamless experience in beautiful surroundings. If you care about your eyes and sustainably designed products a trip to their new Monmouth St store is a must.

11 juni 2026
Logo MONC

Antwoord van MONC

Dear Arron,

Thank you so much for taking the time to leave us such an in-depth and positive review.

It's great to hear how your eye care experience went and how much you enjoyed meeting the team.

As always, if there is anything we can help with in the future, please don't hesitate in reaching out.

Kind regards,
The MONC Team

Beoordeeld met 5 van de 5 sterren

Top quality store and product

This is such a beautiful, top quality store. The service is also amazing and their knowledge about all the glasses and frames and what would suit you best is impressive. The eye testing is also a really great experience which doesn't just check your prescription but your general eye health and in a lovely environment too!

3 juni 2026
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Antwoord van MONC

Good day Hannah,

Thank you for taking the time to leave us such an in-depth review with regards to your recent store experience, we really do appreciate it.

Here at MONC we really do try to do thing's differently and appreciate how much you enjoyed your time with us.

If there is anything we can help with in the future, please don't hesitate in letting us know.

Kind regards,
The MONC Team.

Beoordeeld met 5 van de 5 sterren

Love their sustainable & biodegradable…

Love their sustainable & biodegradable concept, along with great designs!

4 juni 2026
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Antwoord van MONC

Dear Krystal,

Thank you so much for taking the time to leave us such a positive review, we really do appreciate it and we look forward to welcoming you back into one of our boutiques at some point in the future.

Kind regards,
The MONC Team.

Beoordeeld met 5 van de 5 sterren

I was warmly welcomed

I was warmly welcomed. Sophie was very engaging and made the experience of getting my eyes tested enjoyable, providing good feedback and a thorough examination of my eye condition. I had plenty of options for lenses and frames, all of good quality.

4 juni 2026
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Antwoord van MONC

Dear Mr Sedgwick,

Great to hear how much you enjoyed meeting Sophie our Optometrist in our new Boutique on Monmouth Street.

As always, if there is anything we can help you with in the future, please don't hestiate in reaching out.

Kind regards,
The MONC Team.

Beoordeeld met 5 van de 5 sterren

Thanks guys

4 juni 2026
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Antwoord van MONC

Thanks George,

Appreciate your kind words as always.

The MONC Team.

Beoordeeld met 5 van de 5 sterren

It’slays a huge pleasure to enter…

It’s slays a huge pleasure to enter your shop - AND to leave it with a fresh bunch of flowers !!!! All who work there are fantastic, know what they do !!

22 mei 2026
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Antwoord van MONC

Dear Marie,

Thank you for taking the time to leave us such a lovely review, as a small British independent business, we really do appreciate it.

Great to hear you loved your flowers, this only happens during Chelsea flower show week, So great timing.

If there is anything you need in the future, please don't hestiate in reaching out.

Kind regards,
The MONC Team.

Beoordeeld met 5 van de 5 sterren

Fantastic experience working with Chris…

Fantastic experience working with Chris at the store on Chiltern. Love the company and ideals they represent.

28 mei 2026
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Antwoord van MONC

Hi Carlo,

Was lovely meeting you both and helping you find the perfect pair of MONC sunglasses to take home to the States.

If there is anything we can help with in the future, please don't hesitate in contacting us.

Enjoy the rest of your trip and hopefully we will see you again in London at some point in the future.

Kind regards,
The MONC Team.

Beoordeeld met 5 van de 5 sterren
Logo MONC

Antwoord van MONC

Dear George,

Thank you for taking the time to leave us such a great review.

If there is anything we can help with in the future, please don't hesitate in contacting us.

Kind regards,
The MONC Team.

Beoordeeld met 5 van de 5 sterren

Great experience re sun glass choice

Great experience re sun glass choice - many thanks to Chris

21 mei 2026
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Antwoord van MONC

Good day Michael,

Thank you for taking the time to leave us such a great review, it was our pleasure helping you choose the perfect pair of MONC sunglasses.

If you need any help in the future, please don't hestiate in reaching out.

Kind regards,
The MONC Team.

Beoordeeld met 5 van de 5 sterren

Outstanding service with very…

Outstanding service with very experienced staff who look at your face and know 100% what is right for your face, shape, size, colour, design. Can’t recommend highly enough. One pair with Monc lasts me more years than the high end fashion brands, and perfect scratch resistant lenses

21 mei 2026
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Antwoord van MONC

Hello Rachel,

Thank you so much for taking the time to leave us such a positive and glowing review.

It's great to hear that even with the madness of Chelsea, we still managed to take our time and find you the perfect pair of sunglasses.

As always, you are most welcome to visit any of our boutiques in future if you need any adjustments or repairs on your sunglasses.

Until then, all the best,
The MONC Team.

Beoordeeld met 5 van de 5 sterren

A great product

A great product

20 mei 2026
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Antwoord van MONC

Dear Aubrey,

Thank's so much for leaving us a review, we really do appreciate it and we hope to see you again at some point.

All the best,
The MONC Team.

Beoordeeld met 5 van de 5 sterren

Another first class sales experience…

Another first class sales experience with Chris and teem. Warm, authentic and caring. I’m a big fan and now the happy owner of three pairs of MONC

23 mei 2026
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Antwoord van MONC

Dear Laurence,

Pleasure as always and it was lovely meeting your mum at this years Chelsea flower show.

We will be in touch soon with regards to your new preciption Sunnies.

Again, than k you for your continued support,
The MONC Team.

Beoordeeld met 5 van de 5 sterren

Absolutely brilliant products and…

Absolutely brilliant products and service. Met the guys at Chelsea flower show and bought 2 pairs of sunglasses. Looking forward to our eye tests!

22 mei 2026
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Antwoord van MONC

Hello Mr Norris,

Thank you for taking the time to leave us such a great review.

We look forward to welcoming you to our new Monmouth Street Boutique for your Eye care appointment.

If you need any help booking, please don't hestitate in contacting us on info@monclondon.com.

The MONC Team.

Beoordeeld met 5 van de 5 sterren

At the RHS Chelsea Flower show and…

At the RHS Chelsea Flower show and staff could not have been more welcoming, more kind, or helpful to this Southern Belle from Macon, GA. How lovely!
Thank you

22 mei 2026
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Antwoord van MONC

Dear Lori,

I can say some this Londoner, it was a pleasure welcoming you to our stand at this years Chelsea flower show and it was great meeting you again in our Monmouth Street boutique yesterday for you Eye care appointment.

Your new precription glasses will be shipped out to you in the next few days and if there is anything we can help with in the future, please don't hesitate in reaching out.

P;S i hope you enjoyed our Dim Sum recommendations.

All the best,
The MONC Team.

Beoordeeld met 5 van de 5 sterren

Very helpful and quick.

I needed to place an order for glasses online, process was smooth and easy.

16 mei 2026
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Antwoord van MONC

Hello Abdullah,

Thank you for taking the time to leave us a review, we really do appreciate it.

Glad you found the online ordering process as easy as when you visit us in store.

We look forward to seeing you again soon.

All the best,
The MONC Team.

Beoordeeld met 5 van de 5 sterren
Logo MONC

Antwoord van MONC

Hello Katherine,

It was apleasuyre meeting you last week at The Chelsea Flower Show and honestly, you look fantastic in your new Burgandy coloured Gracia Sunglasses.

If you ever need any adjustments, please feel free to pop into any of our boutiques at anytime.

All the Best,
The MONC Team.

Beoordeeld met 5 van de 5 sterren

Great service !

21 mei 2026
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Antwoord van MONC

Good day Sara,

WE appreciate you taking the time to leave us such a positive review.

Please keep in touch if we can help with anything in the future.

All the best,
The MONC Team.

Beoordeeld met 5 van de 5 sterren

Excellent service!

Purchased new sunglasses at Chelsea Flower Show. Excellent customer service and a great product!

20 mei 2026
Logo MONC

Antwoord van MONC

Dear Greg,

Great meeting you last week at The Chelsea Flower show.

Please keep in touch if you need any adjustment's or repairs on your sunglasses in the future.

Kind regards,
The MONC Team.

Beoordeeld met 5 van de 5 sterren

Excellent friendly staff

Excellent friendly staff. Superbly knowledgeable and also really proactive

14 mei 2026
Logo MONC

Antwoord van MONC

Dear Paras,

Thank you for leaving us such a lovely review, we really do appreciate it.

Good to hear you enjoyed your eye care appointment with us also and we are here in the future if you need us.

Kind regards,
The MONC Team.

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