i had the best experience!!! sophie at the 17 monmouth location is an amazing optometrist and explained everything to me as we went along for my eye care consultation. she also recommended this amazin... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
From the first phone call to the in store service, Monc was terrific. My husband cracked the frame on his sunglasses and we are going on holiday soon. We went into the store where the salesperson/tech... Toon meer
I had a great experience in a beautiful, chic and calm space - nothing like a regular eye test! Everything was explained so well and they were really thorough. The team were all lovely and welcoming a... Toon meer
Loved meeting the MONC team at Monmouth St. I was in town from Australia and walked away having a new prescription and beautiful new glasses winging their way to me once I arrived home. Excellent serv... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
MONC creates enduring eyewear designed to evolve with its wearer, each frame handmade at a family workshop in the Italian Dolomites. Eyewear is personal. It needs trying on, talking through, and taking your time over. That's what our stores are for. At 21 Chiltern Street in Marylebone, our team will help you find a frame from our collection of small batch styles, or work with you on something bespoke. At 17 Monmouth Street in Covent Garden, MONC Eyecare offers a complete assessment of your vision and eye health. Unhurried, personal, and precise. Just as it should be. Together, they're MONC Eyewear and Eyecare, (re)considered.
Contactgegevens
21 Chiltern Street, W1U 7PH, London, Verenigd Koninkrijk
- +442035321121
- info@monclondon.com
- www.monclondon.com
5,0
Uitstekend
405 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Beautiful glasses and fantastic…
Beautiful glasses and fantastic service. Will definitely be back for another pair.
7 september 2024
Lovely stylish frames and excellent lenses.
Lovely stylish frames. Excellent quality lenses. Great customer service.
2 september 2024
Love my new specs
Love my new specs! Infact, I have stopped wearing contact lenses to work everyday and am much happier wearing specs all week. Superb service from the Monc team - love their values, approach to the industry and focus on great customer experience.
17 augustus 2024
Antwoord van MONC
Good afternoon Davinder,
Thank you so much for taking the time to leave us such a positive and in-depth review.
Honestly, i'm glad we could help and it makes me extremely happy to hear that your new MONC specs and sunglasses have now helped give your eyes a rest from the contact lenses!
We look forward to welcoming you back into store soon.
All the best,
The MONC Team.
The delivery took more than usual.
The delivery took more than usual..
Although loved the glasses
19 augustus 2024
Antwoord van MONC
Good Day Terkeya,
Thank you for taking the time to leave us such a good review.
Apologies for the delivery taking a little longer than expected, we had been waiting on our new batch of clip on stock to be able to fulfill your order.
However, we are here for anything else you may need in the future.
All the best,
The MONC Team
Not only are these great sunglasses…
Not only are these great sunglasses very trendy but they are also made from recycled materials.
24 mei 2024
My purchasing experience was great.. but not satisfied with the glasses
Aquí tienes una versión mejorada de tu review en inglés:
"My purchasing experience was great. The staff at the store were friendly, kind, and helpful. The brand is really cool, and the designs are awesome.
However, I am not satisfied with my glasses. Within just 4 days, the arms of the glasses became very loose and now they constantly slide down my nose. I'm not sure if they can be fixed."
14 juni 2024
Antwoord van MONC
Hi Marisol,
Thank you for taking the time to leave us a review, we really do appreciate.
It's great to hear you enjoyed your experience in store.
Apologies with regards to the frame slipping down, this isn't something we would exspect to happen within a week of wearing.
However this can be adjusted and fitted to your face at anytime by visting us in store.
We look forward to seeing you.
All the best,
The MONC Team
Hugely patient staff
Hugely patient staff as I struggled to remember which frames my wife wanted. Even went to the trouble of making a pair of glasses up for me while I waited.
6 juni 2024
Antwoord van MONC
Hi William,
Honestly, we appreciate you taking the time to leave us such lovely feedback and it was our pleasure to make up the right pair of sunglasses for your wife!
Remember we are always here to help with fitting and adjustments if you need it.
I look forward to seeing you again sometime in the future.
Kind regards
The MONC Team
Antwoord van MONC
Hello Rudi,
Thank you so much for the lovely feedback, we really do appreciate it here at MONC.
Hope fully we will see you again at some point in store.
All the best,
The MONC Team.
Extraordinary service and attentiveness!
1 juni 2024
Antwoord van MONC
Dear Carlos,
It makes me so very happy to read such kind words with regards to my team, i really do appreciate you taking the time to leave us a review and i hope we will see you again soon in store.
All the best,
The MONC Team.
Found Monc at the Chelsea Flower Show
We found monc at the Chelsea Flower show and we were drawn to the designs. The staff there were super helpful and engaging and I had my vision prescription in my pack so we picked out a pair to be shipped to me. They mentioned the store in London and we were staying a mile away, so several days later, I walked to their shop and purchased a prescription pair of sunglasses in a different style. They’re the best glasses I’ve ever had. Love them!!
25 mei 2024
Antwoord van MONC
Hello Verne,
Honestly it was a pleasure meeting you both at the flower show this year, what a fun week that was for everyone.
Thank you for taking the time to leave us such a lovely and kind review, i know the entire team at MONC appreciate it and we hope to see you gain next year!
All the best,
The MONC Team.
The glasses are beautiful
The glasses are beautiful, unique, and well made. Chris was very helpful, and the oder arrived promptly in the States.
23 mei 2024
Antwoord van MONC
Good Day Melissa,
It was a pleasure meeting you and it's great to hear that the order arrived so quickly.
If there's anything i can help with in the future, please do just pop me a message at my info@monclondon.com address.
All the best,
The MONC Team.
Honest friendly and expert service
Honest friendly and expert service. Excellent people. Excellent product.
20 mei 2024
Amazing quality & service
So many cute frame choices. I’ve bought many pairs of designer sunglasses in the past and my Monc purchases are way better quality & nicer. Also great service & experience!
5 mei 2024
Personable and friendly help
Personable and friendly help. Really enjoyed meeting everyone there.
20 april 2024
Fantastic product with top customer…
Fantastic product with top customer service. Best glasses in London.
17 april 2024
style meets sustainability
Style and great advice/guidance combined with sustainable materials, unique designs, creativity, value and a responsible business model. What more could you want?
11 april 2024
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.