Morette Reviews 

108
•
TrustScore 3.5 uit 5

3,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Order was shipped very quick (during Christmas rush even) - response time was under 24 hours even with time zone difference, information provided was 100% accurate. I was hesitant to order - thinking... Toon meer

Beoordeeld met 1 van de 5 sterren

Am 02.06.2018 unter Bestellnummer 253 für Escort Cosworth mk5 Morette Scheinwerfer bestellt. Per Überweisung bezahlt dann lange drauf gewartet nix, angeschrieben kam nix paar mal geschrieben dann kam... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Ich habe am 19. Januar 2018 unter der Bestellnummer 394 Morettescheinwerfer für Ford Sierra bestellt und auch die 474,85 Euro an Morette bezahlt. Bis heute ist nichts passiert, mit Morette in Kon... Toon meer

Beoordeeld met 1 van de 5 sterren

Order 493 vom 19.10.2018 Hallo morette team, ich bin äußerst unzufrieden mit dem Service, den ihr bietet. Ich habe in den letzten fast 18 Monaten vergeblich auf die Ware gewartet. Diverse Mails... Toon meer

Bedrijfsgegevens

  1. Auto-accessoire winkel

Informatie afkomstig van verschillende externe bronnen

Automotive - Headlight Manufacturer


Contactgegevens

3,3

Gemiddeld

TrustScore 3.5 uit 5

108 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,3

Alle reviews

(108)

1 review in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Nice product

Nice product
Good communication

22 februari 2020
Review zonder uitnodiging
Logo Morette

Antwoord van Morette

Dear Arnaud

Thank you for your support. We are pleased that you are satisfied with our products.

Do not hesitate to contact us for further requests or technical support.

Best regards
Morette Team

PS if you have pictures for our web please e mail them to us

Beoordeeld met 5 van de 5 sterren

First class company

First class company, postage was quick and cash on delivery is a bonus. Would recommend

15 februari 2020
Review zonder uitnodiging
Logo Morette

Antwoord van Morette

Dear Jodie

Thank you for your support. We are pleased that you are satisfied with our products.

Do not hesitate to contact us for further requests or technical support.

Best regards
Morette Team

PS if you have pictures for our web please e mail them to us

Beoordeeld met 5 van de 5 sterren

Sierra cosworth morette lights

I am very happy with my morette lights, especially with the diamond optics,perfect. Delivery was fast and seller good. Also their new payment was good..

15 februari 2020
Review zonder uitnodiging
Logo Morette

Antwoord van Morette

Dear Christos

Thank you for your support. We are pleased that you are satisfied with our products.

Do not hesitate to contact us for further requests or technical support.

Best regards
Morette Team

PS if you have pictures for our web please e mail them to us

Beoordeeld met 1 van de 5 sterren

Boa tarde.A encomenda Nº 1008 foi paga…

Boa tarde.A encomenda Nº 1008 foi paga no dia 5 de Novembro de 2019 mas ainda não a recebi. Disseram-me que enviavam-me na segunda semana de Dezembro,mas até hoje ainda não a recebi nem tive qualquer resposta.

28 januari 2020
Review zonder uitnodiging
Logo Morette

Antwoord van Morette

Dear Jose,

We are very sorry to hear about your complaint.

We have been looking at your details in our shop but your order reference 1074 is dispatch for us. Your order is for Headlights Renault Megane . Could you please confirm non receipt and we will take the procedure to get your order ready and shipped again.

We went through our inbox and can't see any email

We have since change the method of payment and delivery to make sure this doesn't happen any more, we use use now the ups cash on delivery, you get you pay!

Sorry for the inconvenience.

Best regards,
Morette Team

Beoordeeld met 1 van de 5 sterren

DO NOT USE THIS COMPANY (MORETTE)

Had a bad experience with Morette going back to 2017 (refers to review by Just me) please read this review before using this Company to get the full story, I gave up many months ago even though good old Charles got in touch as you can see via my review which did give me some hope that he had a conscience after all but this turned out to be another scam just to increase the Morette ratings on Trustpilot.

Just decided to look up the new reviews on this Morette Company to see if the people behind this scam had mended their ways but I see the con goes on & on, over the last two years had found out lots of information about Morette and have secured many other details about the Company and the people behind this scam.

20 januari 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Service

Great Service, Shipped in good time. The only issue i would say is the payment terms, You need to be able to allow customers to pay via paypal or credit cards.

13 januari 2020
Review zonder uitnodiging
Logo Morette

Antwoord van Morette

Dear Justin

Thank you for your support. We are pleased that you are satisfied with our products.

Do not hesitate to contact us for further requests or technical support.

Best regards
Morette Team

PS if you have pictures for our web please e mail them to us

Beoordeeld met 5 van de 5 sterren

Merci à Harold pour les échanges et…

Merci à Harold pour les échanges et l’envoie rapide.
A+++++ DavidR

11 december 2019
Review zonder uitnodiging
Logo Morette

Antwoord van Morette

Dear David

Thank you for your support. We are pleased that you are satisfied with our products.

Do not hesitate to contact us for further requests or technical support.

Best regards
Morette Team

PS if you have pictures for our web please e mail them to us

Beoordeeld met 5 van de 5 sterren

5 3/4 inch cibie back shells / crowns for Harris magnum 1

Great to find a manufacturer of auto parts that will deal direct and still take the time to manufacture old parts. I didn’t have to wait at all 5 3/4 inch back shells/ crowns for Harris magnum 1 (1979 !!!!) received within one week. Communicated by email they sent by email pro forma involce and paid by bank transfer they sent parts by fed ex, no problems at all. Very helpful and good communication.

3 november 2019
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

14 months on and still no goods !

14 months on and still no goods !

Morette are crooks, plain and simple. I don't make that statement lightly and I do understand the laws on libel.

Please please please don't waste your money on these scammers.

I know there is no-one else that makes these style of headlights but the reality is, neither do they!

If you can't find a second hand set from somewhere look at alternative products.

If you read my other reviews you will see that Morette respond to them promising delivery and 'its all been a mix up' etc.

Well they still haven't delivered my headlights, so make your own minds up.

Order ID 470.

6 september 2019
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

i order my lights 865 over 2 months a…

i order my lights order number 865 over 2 months a go,first they told me they heave lights on stock i order and pay my lights in the web shop,after that all most 1 month i ask them how is my order coming together they told me 1 mask is missing same time they told me they are going on vacation after that i heaven't heard nothing.

2 september 2019
Review zonder uitnodiging
Logo Morette

Antwoord van Morette

Dear Jany,

We are very sorry to hear about your complaint.

We have been looking at your details in our shop and can see you have been fully reimburse through paypal

On old stock like the omega it is taking quiet some time to get the parts (moulds need refreshing as created in 87)

Had a complaint already early this year on this site for the same kit but the customer in switzerland did receive it after .......5 months

We are taking action, on our shop, to insure we will not take money for kit not in stock within a reasonnable time, will just advise when ready

We will contact you when the goods are ready to be shipped and it will be up to you to order

Sorry for the inconvenience.

Best regards,
Morette Team

Beoordeeld met 1 van de 5 sterren

Just the facts

Just the facts, with no emotions
1.The website has a few pages missing.
2. It feels like a scam website. (But isn't from what I can gather)
3. Paid for MK3 Golf lights
4. Received the order
5. Very very cheap plastic and the actual glass/lens and lights are not what the pictures of other lights look like.

I wasn't sure what to expect so I'm not going to cry about it. To me it's finished with now. I won't be installing them to the vehicle as I genuinely don't have confidence in them and as luck would have it I have found a repairer for my original Hella twins.

Gicho

31 juli 2019
Review zonder uitnodiging
Logo Morette

Antwoord van Morette

Hi Gicho
Nice to see you have received your lights
Thanks for your comments,
Those lights were supplied to OE equipment with the same plastics
Should try them, would be amazed with the difference with the hella optics
Regards
Morette team

Beoordeeld met 2 van de 5 sterren

Good night

Good night, a question. I am interested in buying some morette for my 106 gti but the site is impossible to contact support. can someone confirm me if it is reliable ?? send themselves? is that because of so much negative feedback I'm afraid

25 juli 2019
Review zonder uitnodiging
Logo Morette

Antwoord van Morette

Hi,
this has got nothing to do with our products or services, you can’t rate us on feelings

Beoordeeld met 1 van de 5 sterren

1,5 Jahre

Ich habe am 19. Januar 2018 unter der Bestellnummer 394 Morettescheinwerfer für Ford Sierra bestellt und auch die 474,85 Euro an Morette bezahlt.
Bis heute ist nichts passiert, mit Morette in Kontakt zu kommen unmöglich.

1,5 Jahre und keine reaktionen, das ist Betrug und kriminell.

Wolfram Arndt

25 juli 2019
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

No Delivery from Morette. No Recommendation

I ordered and paid in September 2017. There is no commodity, only excuses that they deliver soon. My payment has been confirmed, Order 354
You should not buy anything here.

13 mei 2019
Review zonder uitnodiging
Logo Morette

Antwoord van Morette

Hi Andreas

we can see and you have confirmed that you did received your lights, third time lucky...
We are happy you are fully satisfied with our product
Please do not hesitate to contact us if you need more informations

Sorry for the inconvenience but we control our products, not the transports

Morette Team

Beoordeeld met 5 van de 5 sterren

Excellent service and would happily use…

Excellent service and would happily use again

10 april 2019
Review zonder uitnodiging
Logo Morette

Antwoord van Morette

Dear Chris,

Thank you very much for your support and trust. We are happy your are fully satisfied with our product and services. Do not hesitate to contact us for more product information or orders.

Best,
Morette Team

Beoordeeld met 5 van de 5 sterren

Perfect Service !

27 maart 2019
Review zonder uitnodiging
Logo Morette

Antwoord van Morette

Dear Bertram Wagner,

Thank you very much for your support and trust. We are happy your are fully satisfied with our product and services. Do not hesitate to contact us for more product information or orders.

Best,
Morette Team

Beoordeeld met 1 van de 5 sterren

I ordered and paid morette lights over…

I ordered and paid morette lights over 1.5 years ago. The last contact was in January 2018. It was told that the optics will be available next week. Many times I have asked, but no response to anything. I do not recommend this experience to anyone!
"Order number 346, processing."
I can edit this rating if you contact me and handle the transactions.

‐------‐--------------------------------

Update 04/05/2019

Hello Morette team,

Yes, delivery address and information are correct. Order 346, delivery address in Kouvola.

‐--------------------------------------

Update 29/09/2019

Hello,

Five months after the previous answer and no lights were sent..

--‐---------------------------------

Update 29/03/2020

Hello, yes, you can send the kit to me. I sent email and message at your website too. Yet the package has not arrived and has not even been shipped when I look at the status of the order.

‐----------------------------------

Update 11/07/2020

Still haven't delivered or contact to me.

----------------------------------

Update 15/09/2021

Hello, still no lights and no contact?

17 maart 2019
Review zonder uitnodiging
Logo Morette

Antwoord van Morette

Dear Esa-Pekka Saarinen,

We are very sorry to hear about your complaint.

We have been looking at your details in our shop and found the order 346, with a delivery address in Kouvola. Could you please confirm these details with us and we will take care of the procedure to get your order ready and shipped. (This product is highly demanded and will take 4-6 weeks to be prepared)

Sorry for the inconvenience.

Best regards,
Morette Team

Could you please confirm delivery of the Kit

Morette Team

Beoordeeld met 1 van de 5 sterren

Have not received my lights yet though…

Have not received my lights yet though I emailed several times without answers
ordered 20170409 received a reply 20180105 that you had picked up the stuff and would send it next week now it is 20190309 and still has not received the lights or id 301
can not recommend anyone to buy products from morette
paid directly via credit card

9 maart 2019
Review zonder uitnodiging
Logo Morette

Antwoord van Morette

Dear Sam,

We are very sorry to hear about your complaint.

We have been looking at your details in our shop and found the order 301, with a delivery address in Västerås. Could you please confirm these details with us and we will take care of the procedure to get your order ready and shipped. (This product is highly demanded and will take 4-6 weeks to be prepared)

Sorry for the inconvenience.

Best regards,
Morette Team

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