Order was shipped very quick (during Christmas rush even) - response time was under 24 hours even with time zone difference, information provided was 100% accurate. I was hesitant to order - thinking... Toon meer
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Am 02.06.2018 unter Bestellnummer 253 für Escort Cosworth mk5 Morette Scheinwerfer bestellt. Per Überweisung bezahlt dann lange drauf gewartet nix, angeschrieben kam nix paar mal geschrieben dann kam... Toon meer
Bedrijf heeft geantwoord
Ich habe am 19. Januar 2018 unter der Bestellnummer 394 Morettescheinwerfer für Ford Sierra bestellt und auch die 474,85 Euro an Morette bezahlt. Bis heute ist nichts passiert, mit Morette in Kon... Toon meer
Order 493 vom 19.10.2018 Hallo morette team, ich bin äußerst unzufrieden mit dem Service, den ihr bietet. Ich habe in den letzten fast 18 Monaten vergeblich auf die Ware gewartet. Diverse Mails... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Automotive - Headlight Manufacturer
Contactgegevens
Verenigd Koninkrijk
- 00447944722056
- info@morette.com
- www.morette.com
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Many thanks best responce and very…
Many thanks best responce and very trustfull
Many thanks again and again

Antwoord van Morette
Produits de très belle qualité
Produits de très belle qualité, seul bémol pour moi un délais de livraison extrêmement long...
Merci à Harold du service client très compétent et sympathique.

Antwoord van Morette
Yes i finally got the lights but it…
Yes i finally got the lights but it take two years. The product is good but not the delivery time.

Antwoord van Morette
Headlights Peugeot 505
Good product, good workmanship and easy to assemble

Antwoord van Morette
acquistati vari kit per escort…OTTIMA QUALITA'
acquistati vari kit per escort cosworth, ottima qualità costruttiva, con le lenti diamond sembra un'auto nuova :)

Antwoord van Morette
Perfektes Unternehmen
Perfektes Unternehmen, tolles Service, Schnelle Lieferung !!

Antwoord van Morette
Dear Morette Team,
Dear Morette Team,
I’m waiting for months and months for a set of lights and it is very hard to receive an answer or a follow up.
The parts are already totally paid.
Hoping to receive finally concrete answer and my parts.
Best Regards,
Michel

Antwoord van Morette
casi 3 años esperando el pedido 221 y…
casi 3 años esperando el pedido 221 y no se nada , me han estafado

Antwoord van Morette
Perfect.
Perfect.
The y are Professional, rapid and serious.
Le patron parle Francais, et c'est un grand plus.

Antwoord van Morette
Excellent product (Cosworth headlight…
Excellent product (Cosworth headlight kit) and good service.

Antwoord van Morette
Excellent site
Excellent site. Qualité au top. Délais respectés. Service au top. Que des +++

Antwoord van Morette
Professional, rapid and serious
Perfect!! I from Spain. I am very happy with morette. The y are Professional, rapid and serious.

Antwoord van Morette
SCAM
SCAM. dont waste your time and money
Edit, no I will not change my review score. I DIDNT receive any lights AT ALL. Further more I’ll keep it up and keep advising people, forums, groups and anyone I can to stay clear of this SCAM! The date I ordered I clearly stated in another review that you had taken down, so why would I change my score?. Until I receive a set of mk4 escort headlights that I paid for, nothing will change.

Antwoord van Morette
MORETTE.COM (Do not use this Company)
Be warned do not use this Company as you will never get any products you order, MORETTE has now closed down the HSBC bank account in Milton Keynes & has a new bank account with the Metro Bank PLC that also is in Milton Keynes.
MORETTE also has a new Company called MORETTE PLASTICS LTD Company number 11048162 opened in November 2017. LATEST NEWS: - MORETTE PLASTICS LTD are now subject to a compulsory strike-off notice posted in the London Gazette dated 29/01/2019.
WARNING DO NOT USE MORETTE.COM OR MORETTE PLASTICS LTD AS YOU WILL NOT RECEIVE ANY PRODUCTS.
Update 24/09/2018
Due to the fact that MORETTE.COM have complained to TRUSTPILOT that my review was violating its User Guildlines please be aware that this review has had sections removed, if you have been affected by MORETTE (I.E. sent money but received no products as I have experienced) then please use TRUSTPILOT as a platform to make other people aware of your experience with this Company.
November 2018 update, please note that - MORETTE are back & at a new address which is In Mills Way, Amesbury, Salisbury, looks like our money they has received without supplying any product has allowed them to set up in a new location, BE WARNED Don’t get caught like a lot of us have DO NOT SEND ANY MONEY IN ADVANCE YOU WILL NOT GET YOUR ORDER.
If MORETTE decide to honour my order & supply the Headlamps I ordered plus paid cash for upfront via bank transfer then of course I would be very glad to review this situation again without them having to complain via TRUSTPILOT, Message to MORETTE - JUST SUPPLY THE PRODUCTS YOU HAVE BEEN PAID FOR IT,S AS SIMPLE AS THAT.
07/03/2019 update, as you can see contact was made to me on January 28th 2019, have since been in contact with MORETTE to confirm my purchase also as you can see from a reply from MORETTE, as it went passed the 7 days dispatch date advised I contacted them again on February 11th 2019 & was promised dispatch at the end of that week as “had to remake some plastics” still no headlamps as yet as we roll into March 2019.
Update 17/06/2019 MORETTE have in the last two days informed Trustpilot that my order Is completed, this update is to assure all the people that have read my review & Trustpilot that I have not as this date received my one & only order placed with MORETTE, hopefully Trustpilot can obtain proof of delivery, this I know will be impossible as I have not received my headlamps.

Antwoord van Morette
Accepted my money, never sent parts - Here's How to Report it Effectively
My experience was similar to others described here: the owner of Morette responded quickly to my first contact with a quote and payment instructions, I sent the money, and his acknowledgement of receiving the money was the last prompt communication I ever got from him. He was happy and quick to accept my money for two morette kits, but from then on it was just an endless stream of broken promises, claiming he was going to send out the kits "next week" or "next Tuesday", mixed with stories about how the parts were in a different warehouse in another country, he would be travelling there next Wednesday and put the kit together, he couldn't send it because his uncle just died, because his brother just got in a car crash, because he had important meetings with Ford, because his wife doesn't know he's still running Morette and wants him to close the business, etc. Credit where it's due, his explanations were very imaginative and vivid at times, but eventually he just stopped responding at all.
I stayed up late and made a few phone calls to his bank and his local police department and was informed by both that there is an effective nationwide fraud reporting system in the UK called ActionFraud (do a Google search for ActionFraud UK and it'll be the first hit). It took me about five minutes to file a report; it's an easy online interview that automatically categorizes the fraud correctly. I provided full information including the amount of money and the date it was sent, the bank details, the recipient's name, etc. I got a confirmation email the next day with my case number, stating that all reports are read and reviewed and forwarded to the appropriate authorities for action. That was a few weeks ago, and last night I got another email saying my report is under review by the National Fraud Intelligence Bureau and once that's complete it'll be sent to a police force and/or law enforcement agency for further action.
I included the link for this thread in my report. The police officer I spoke to, who pointed me at the ActionFraud reporting site, said if I'm aware of others who have also found themselves similarly situated by Morette, to encourage them to also make reports.

Antwoord van Morette
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