Paid for a morning delivery. The item got dumped in a communal area in the apartment block at 9:50am and I received an email saying delivered with no photo attached. It wasn't until 11pm I realised th... Toon meer
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The staff were warm, welcoming and knowledgeable. I had booked the vase flower arrangement workshop for my Mum’s 85th birthday - we were the only 2 people there. Sarah was amazing, (and talented) and... Toon meer
I bought the Flowers for the home workshop for a friend for her birthday. We were the only 2 in Flower School that day so got 1:1 attention from Sarah! We were given guidance on Flower cond... Toon meer
Got these flowers for my birthday. Not impressed - for £60 pounds I could have bought 3 bouquets from M&S which would have lasted longer and looked better! They were delivered on Friday and already... Toon meer
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Fun and fascinating
Fun and fascinating.
We had a lovely teacher, passionate about his craft, he showed us so many useful and creative tips. I will definitely take another class.
Perfect Bouquet
Perfect Bouquet - exactly what i asked for, completely stuck to the brief given, speedy delivery, got sooooo many compliments on this bouquet. thank you so much again !!!💐💐💐💐
Ordered a Bouquet for my friend's…
Ordered a Bouquet for my friend's birthday...she loved the flowers and delivery was done within the agreed timeline.
Excellent service and product...
I placed the order online on a Sunday afternoon and received an immediate phone call to clarify the delivery date as it did not show up on my order when they received it. The flowers and champagne were delivered the next morning, well packaged and the bouquet was exactly as shown online with plenty of flowers for a Regular size order. I would definitely use this company again and recommend them to others.
Ordering was really easy
Ordering was really easy. I sent images of what I required and the florist stuck to the brief. Flowers were ready for collection as promised. I ordered a button hole flower and my only criticism is that the flower had fully opened, which made it look big on my lapel and hard to keep still when moving around which was distracting.
2 huge bouquet of flowers lasted 3 days. Waste of money
I ordered 2 huge bouquet of flowers for 2 different people costing over £300’s in total. The flowers lasted 3 days. Customer service are awful and the quality of their flowers are poor. They pacify customers and state that you have to let them know within 48 hours otherwise they will not refund or compensate. For 2 separate friends who do not know each other to both tell me they had to throw them away was both embarrassing and disappointing. I sent them pictures and they still did not take any responsibility. I will never give them my custom again and have made sure that others do not waste their money on what is sold as high end product but in actual fact is poor quality. Extremely disappointing I won’t ever buy from them again.
A waste of a lot of money. Poor quality
My daughter ordered flowers for my birthday from abroad. Followed instructions the minute they arrived, cut ends and put in deep water. not in the sun etc. Wilted by dinnertime. My daughter complained and 3 days later they re sent same bunch but they only lasted 12hrs longer. Hydrangeas are not suitable for cutting nor are woody plants which were included. They sent multiple stem roses which were not happy also astrantia which did not last. The only thing that lasted were the carnations which are a good cutting staple. This company should know what will last best. I expect bought flowers to last a week. At the same time I had supermarket roses which lasted over a week. Very sorry my daughter wasted her money.
great flowers for a day !!
Received flowers and they looked great for a day then started wilting. Contacted the company and basically didn’t want to know. What a pity as they were for a special occasion … spend your money elsewhere !!!
Fantastic communication and service
Order from abroad for a friend. Fantastic communication and service. Flowers look great too as they have me approve before delivery. would recommend 10/10
The class was excellent
The class was excellent. Alex the teacher was great and the arrangement I made that I took home was huge. Very happy with the whole morning
Avoid this company at all costs.
Avoid this company at all costs.
They ship flowers in completely inadequate packaging, so they arrive damaged — and then refuse to replace them properly. No like-for-like replacements, no full refunds. Just excuses, partial credit offers, and a string of lies to avoid taking responsibility.
I’m not backing down. I will get my refund, if only out of sheer determination. And if not I will make sure you pay in another way.
The flower arrangement were stunning…
The flower arrangement were stunning and designed in accordance with our ideas. Delivery and pick up were timely and done very carefully.
Quality of flowers was top
Stunning flowers and efficient delivery
Stunning flowers every time and efficient delivery. My mum was very happy with her flowers and they lasted well.
Sam really helped me out
Sam really helped me out with finding a tracking link for my orders!
Ordered Bouquet
Highly Recommended! Ordered some bouquet flowers for my sister’s 18th birthday.
they delivered on time — customer service is reliable and professional.
Gorgeous florals
Gorgeous florals, superb staff and wonderful florists whom I have known for years.
Really poor, avoid at all costs
Ordered peonies to be delivered to my wife. After they arrived, my wife sheepishly texted me to thank me for my kind thoughts but to say that the flowers looked old, unhealthy and unsightly and that she felt she couldn't display them. I contacted Moyses Stevens and exchanged a number of emails. Moyses Stevens did not accept at all that there was anything wrong with the flowers, despite numerous photos showing clearly otherwise. Really poor customer service.
One day floral arrangement course…
I took the one day floral arrangement for the home workshop and learnt two different techniques and a bit of history on floristry (what is an english garden bouquet and why are those particular flowers or colours primarily used, why is the bouquet technique etc). If I was around for longer I would definitely take the week long course with them. It was fun, relaxed and interesting, plus of course we got to take our flowers home with us.
Spent £75 on a flowers to offer my…
Spent £75 on a flowers to offer my condolences to a friend who’s just lost her husband. The messages were obviously mixed up and my note wasn’t received, instead my friend received a joke meant for somebody else on her flowers causing quite a lot of upset and confusion. I reached out to customer services to help and no real apology was offered and a £20 gift voucher off my next order was sent- which id never use their services again ! Awful customer service. My friend also sent an image of the flowers on arrival and they looks close to dead already! Not worth the money for the service and quality of goods!
Flowers dead in a few days
Flowers dead in a few days, customer service dreadful. You've been warned.
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