MTB Monster (Mountain Bike Shop) Reviews 333

Just received a transition ripcord for my son and I couldn’t be more happy with the service. The bike came quickly within the timescale given. I was kept informed at every step. Would definitely use again and would 100% recommend.
Thank you

Fantastic service, friendly helpful staff. Kept me updated with delivery date and delivery instructions. 100% recommend using MTB Monster.

Staff were great and friendly. Massive range of bikes available.

Excellent informed, attentive and friendly customer service. Made me feel like a valued customer. Prices are very competitive. I'll be going to MTB Monster first for future purchases. 5⭐

Good communication, speedy turnaround, good delivery service, great price. Love the Marin!

Ordered a new Mondraker Crafty XR from MTB Mondter in December. It took some time to deliver in Guernsey BUT I got it before Christmas

More importantly, their communication was great and I had to complete and personal dimensions forms - height and weight etc. this meant that my bike arrived completely dialed. The Ohlins suspension was set up to such a great extent, I did not have to touch it - I just checked base pressures before riding expecting to make a change. Didn’t need to it was perfect. Did a day at Bike Park Wales and the bike was mint. Really chuffed.

Purchased a MTB Trek just before Christmas. Really good communication from MTB monster. Delivery was quick and convenient. very impressed with the bike. highly recommend MTB monster. thanks again!

Bike arrived on time, constant emails keeping us up to date with things bikes brilliant couldn’t off went any better would recommend to anyone thanks MTB

Great price, good communication and two person delivery team made the process easy. I would recommend MTB Monster to anyone thinking of buying a bike.

Great service. Good communication throughout the sale. Highly recommend.

The service of MTB Monster was excellent they were very helpful they also kept me well informed, Delivery was very good and the delivery company was very helpful.
Overall service was great and the price was unbeatable

Very nice bike decent price very good servis and explanation fast delivery highly recommended MTB Monster

I’ve bought a bike from here before and came back to buy my sons e-bike the staff are great and really helpful I definitely recommend buying from here, thankyou

Tired of the spam from these people. Clicked unsubscribe several times but the spam just keeps coming.

AMAZING! I looked at many different sites when I was thinking about buying a new bike and chose MTB Monster as it had the best deal on the bike I wanted. However, I would have gladly paid more if I had known what amazing service I was going to get, as well as a fantastic bike.
I ordered my bike one day, it was dispatched the next and then I heard from the delivery company that it was being delivered the following day!
I was kept fully informed of the process both by MTB Monster and the delivery company.
My bike was well packed and MTB gave full instructions on how to put the bike together (which only involved putting the handlebars and front wheel on).
I phoned them on one occasion just on a query I had about the bike and my call was answered and dealt with immediately. I also had an online chat which was also most helpful.
I cannot fault MTB one single bit and would highly recommend them to anyone.
The bike is amazing too!

Found a great deal with MTB monster, their communication was excellent and timely. Bike was delivered and it was very well packed and everything easy to find. My only very slight criticism would be they used another bike box to send my bike in, not a major issue but caused a slight panic as it was unloaded by the delivery team, not sure why they wouldn’t use original boxes? But all in all, highly recommended and would use again for a purchase of another bike!

So I went into MTB Monster not actually thinking I would walk out with one, The advice I was given was unbelievable and really helpful. The showroom is jaw dropping. I was hoping to ride Snowdon the next day (but my riding buddy was a letdown) so I ended up riding rivington, and wow what a difference it is riding an emtb. The mondraker chaser is amazing, such a fun bike to ride. A massive thank you to everyone involved in helping me out

Excellent service, staff so helpful, would highly recommend

My new EMTB purchase from MTB Monster was very easy using their website from my mob phone. A friend who had previously purchased his own bike from them had recomended Mtb Monster and recomended the bike as being on good value offer:
(Trek Rail 9.5 Gen 4 2024). Once I had paid my deposit the order was processed and the bike was safely delivered in the timescale and within the 3hr timeslot they provided by email. Note they adjusted the suspension for my weight and reassured me of suitability when I contacted them over some doubts about sizes. The bike was obviously set up well with all checks ticked and signed for! I only had to fit: front/wheel/pedals/handlebar.
Since purchase I have taken the bike on an off road "Trip Callander to Killin" and although not Enduro trail I'm over the moon with bikes performance.

Very pleased with how my ebike was delivered. Well packaged and clear instructions to put it together.