e-bikeshop.co.uk Reviews 351

The customer experience was superb.
Josh and Ben dealt with any questions via email very quickly.
My bike was delivered on the day promised and packaged really well.
I would highly recommend e-bikeshop.co.uk.

Excellent service and kept informed about delivery 😀

Quick and easy and they had just what I needed. Fast delivery and great prices. Hope to use them again

Very good communication during the buying process. Very efficient and quick delivery. Would use again.

Martin was extremely helpful and knowledgeable when I met him to discuss the options for a new bike. I had sent through my criteria before our meeting and he had a few suggestions which were just right. I would thoroughly recommend E-Bikeshop and Martin!

Just what I needed - prompt delivery

Bought a Cube electric bike from e-bike shop.co.uk in December. Had two queries in the last two months which were answered comprehensively within 30 minutes. Their online customer service is to be commended and would recommend e-bike shop.co.uk for your bike related purchases.

Ordered a Bosch sensor. Arrived via DHL within 36 hrs! Brilliant service.

Done exactly as they said. Ordered before 1pm and at my address the next day. Brilliant service, thank you very much. 100% will use again

Excellent web page and very helpful description of chains for all electric bikes

Straight forward order and got correct parts next day

Ben at the e-bikeshop was nothing less than excellent. He clearly understood every technical detail and having listened carefully to what we were asking he made exactly the right recommendation. We were both very impressed. I would not hesitate to recommend this company to any prospective customer. In fact I would recommend that buyers go and take advice from this company before making any final decisions on the type of bike that is required.

New mudguard and rear light arrived on time and fitted perfectly

Outstanding! Alfred in Customer Support very quick to respond. Replacement part was ordered and shipped very quickly. Can not fault the service I received.

As usual - just excellent to deal with. Always a pleasure.

Parts arrived the next day. Great!

Fast delivery, quality item

Unbelievable service. After a year of hassle free riding my bike developed a couple of slight issues. One phone call and both issues were sorted with replacement parts in days! They kept me informed of progress and even offered advice on fitting new parts. Keep it up guys and would definitely recommend. 👌

This company communicates very well and provide excellent customer service. I have an almost 11 year old bike that I bought from them and they obtained a spar part for the electrical system quickly and fitted it while I waited.

Warranty replacement for bike stand - actually an improvement over original with plastic which fractured after 9 months on original now replaced by alloy.