Michael Usher Mortgage Services Reviews 735

Great service from Sujit Gurung and Susma Gurung. They were clear, responsive and very helpful throughout. Made everything easy to understand and handled the process smoothly. Highly recommend!

I have been using MUMS Ltd for approximately 20 years now and Michael and his company have been a god-send during this period. MUMS Ltd has just helped me re-mortgage one of my London flats, which represents roughly the eighth mortgage/re-mortgage Michael and his team have helped me secure. From start to finish Michael, Sean and Alessia were instrumental in making the process pain-free, swift and efficient. I would always be quick to recommend MUMS Ltd - a wonderfully professional operation.

Mitch & Alessia were great throughout the whole process, thank you!

Helpful as always, we are with you since 2012! Great advice! Thank you!

Really helpful company who assisted in finding me the perfect mortgage. Great communication, and always on hand to answer queries. The only reason I deducted a star was because I ended up dealing with 4 different team members when I would have preferred one point of contact. Personal choice though..

I have been with Michael Usher Mortgage Service for over 30 years and wouldn't go anywhere else. The service is consistently personable, and the team are always approachable and friendly.

Brilliant - cannot fault Michael Usher
Constant updates, staff are all incredibly helpful, knowledgeable and approachable
Replies to emails same day and within the hour
Just fantastic - went above and beyond!

100% recommend

Extremely helpful and quick to respond to any queries

I am so happy and grateful for the service Jo and the wider team provided. 10/10 customer service and such cheerful people! Would recommend MU to anyone.

I had a fantastic experience working with Biva and Susma; MU Mortgages comes highly recommended from me.

We originally used Michael Usher to arrange a new mortgage for a property purchase and were genuinely blown away by the level of service we received. Lisa, Alessia, Karen, and Steph are true professionals who supported us every step of the way.
Purchasing our property was a bumpy ride to say the least, but the team at MU were always there to guide us, answer our questions, and help us navigate a very stressful process. Their dedication and reassurance made a huge difference.
We wouldn’t go anywhere else for our mortgage needs now, and we will definitely be recommending Michael Usher going forward!

Joanne was Such a great support and understanding of what I needed, advise was amazing and knowledge of what I needed etc was great. I would highly recommend.

Very helpful, honest & personable, we have used MUMS services multiple times now and will continue in the future, highly recommend.

Outstanding Company - I have used Michael Usher Mortgage Services on two occasions and they have been outstanding in many ways, official, empathy, compassion, kindness and many other wonderful qualities which is extremely rare to find now
I would happily use Michael Usher Services again and again should I need to do so
No other financial services company can ever match Michael Usher Services
Both Sean Usher and Karen Bird are the best

I have done more than dozen mortgages and always found mums very kind and helpful. I always recommend mums to my family and friends. Thanks

Back in 2021, I was introduced to Biva Gurung on my wife’s recommendation, and I’m extremely glad we followed it. We met with her to discuss a mortgage for our property, and from the very beginning, she was incredibly helpful and professional.

Biva has extensive knowledge of the mortgage process and took the time to clearly explain every step. To be honest, I had very little understanding of mortgages, but she guided us through everything—from documentation to completion—with patience and confidence.

Her expertise and dedication made the entire process smooth and stress-free. I would highly recommend michael usher Mortgage to anyone looking to purchase a property. Truly one of the best agencies out there.

We look forward to working with you again in the future.

Kind regards,
Prajwal (PRAZ)

Our main contact was Joanne who managed to find a mortgage supplier for our daughter with us, the parents, as combined borrowers. (Two borrowers one proprietor). She successfully challenged the mortgage supplier, who at the last minute, withdrew their offer on the grounds the building did not meet their rules. There was nothing in the rules to support their claim. The mortgage proceeded to completion. We were most impressed by the work of Joanne who kept us fully up to date and often one step ahead of the solicitor and mortgage supplier. Without her determination we would not have a mortgage. Fully recommend MUM.

I have a great experience with Michael usher mortgage since 2018 my advisor Biva Gurung has guided me from my first property purchase thank you Biva and her team