Music2you Reviews 

65
•
TrustScore 1.5 uit 5

1,6

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Used this company on several other occasions and all was well. This time I ordered my cd, the money was taken from my account 2 days later and after 2 weeks I still have no cd. I have now emailed t... Toon meer

Beoordeeld met 1 van de 5 sterren

I ordered 3 cd's. Only2 have been received. E mailed the day of delivery, haven't had a reply. I am getting to the point of not placing orders on line, because no telephone no to chase on. On lin... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Very Dissapointed they have no Telephone Number as website is a Joke. I wanted to Purchase several copies of 100 ROCK N ROLL HITS but it wasnt anywhere on their Website. I will continue as I have don... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I ordered a cd that never arrived, I emailed many times with no response. I had dealt with this site many times and never had a problem. So I contacted my NatWest Bank filled a chargeback form on line... Toon meer

Bedrijfsgegevens

  1. Muziekwinkel

Geschreven door het bedrijf

ABOUT MUSIC2YOU Music2You is an online music and entertainment store serving customers who continue to value the experience of owning, enjoying and sharing physical media. Our catalogue brings together CDs, DVDs and audiobooks, including much-loved artists, memorable collections, classic entertainment and spoken-word titles. Alongside our regular online catalogue, we may feature exclusive or limited-stock products through selected newspaper and magazine promotions. These promotional titles are ordered through the dedicated link shown in the relevant advertisement and may not always appear within our main website catalogue. Keeping promotional stock within its intended ordering channel helps us manage availability and reduces the risk of the same limited quantity being sold through several channels at once. Under refreshed management, our focus is to provide a more accessible, dependable and user-friendly shopping experience. We are reviewing our website navigation, product information, order confirmations, dispatch communication and customer-support processes. We believe that online ordering should be straightforward and that technology should make communication easier, not create distance between a business and its customers. We understand that every order represents more than its monetary value. Customers may be eagerly waiting for a favourite album, a special collection, a film or an audiobook. Their time, money and anticipation matter to us. Genuine feedback helps us understand where an experience has fallen short and where practical improvements are most needed. Music2You is moving forward with a renewed commitment to clearer communication, responsible service and a more human online shopping experience. When an enquiry requires a manual order check, our support team will review the available information before providing an update, rather than offering an answer that has not been confirmed. 🧑🏻‍💻CUSTOMER SUPPORT AND COMPLAINTS 💬 WhatsApp: +44 7926 691092 ✉️ Email: complaints@music2you.co.uk 🌐 Website: https://music2you.co.uk/ For help with an existing purchase, please include your order number in your first message. For a product enquiry, please provide the title and required quantity. For your security, please never send passwords or complete payment-card details by email or WhatsApp.


Contactgegevens

1,6

Zeer slecht

TrustScore 1.5 uit 5

65 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 21% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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1,6

Alle reviews

(65)

20 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

eventual delivery of cd today 17 july

hi there i have been writing in re non delivery of a cd ordered on 28 june 2025. despite emails and many telephone messages no one at this co ever made contact. strangely after my last review i got an email on 13 july saying cd had been out of stock but was now being sent to me. just arrived today 17 july. not tried it yet. why oh why doesnt this co keep in touch with clients. i will not be using them again as far too stressful.

17 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

I ordered the Live Aid book from this Company and within a few days it arrived.

This was advertised in the Daily Mail weekend magazine.

16 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

1 ordered CDs from music2you two weeks…

1 ordered CDs from music2you two weeks ago and like so many others have emailed several times with no reply to the reason why I haven't received my goods they took the money from my account the next day after ordering.
After looking on this website of the bad reviews that music2you have got I will never use this company again.And the Daily Mail shouldn't let Music2you use their paper very unreliable company

9 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid Music2You Who are actually International Music. Non existent customer service!

I have found to my costs, why I should never have placed my trust in music2you.co.uk. they have blocked their email boxes info at music2you.co.uk, and orders at music2you.co.uk. Nor can get through on the telephone. I placed a £59.93 order back in 23rd May 2025. Now almost 3 weeks later. I have received nothing for my money. I therefore cannot recommend

music2you.co.uk as a trusted supplier or vendor.
Customer Service is non existent. I will now contact

Only after My Credit Card Company got involved Music2You finally sent out my orders in two deliveries. I will not buy from Music2You ever again. Emails are never answered, Their phone is never answered. Only when my bank got involved did I receive part of my order, followed by another delivery to complete my order. I cannot recommend Music2You as a safe or reliable source of Music.

23 mei 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

This is a follow up

This is a follow up regarding my last posting. I have now received my CDs. After using this company many times in the past with super service, this purchase was very "off beat" for them. If I had been notified of "out of stock awaiting further stock" I would have been satisfied even if it was a general website notification rather than a personal reply. My 3 emails were ignored and 2 phone calls went unanswered causing me to think something was wrong and I was being deliberately ignored. I will buy from them again but they should note that some sort of general statement of a delay should be notified on that product on their website rather than ignore customer contact, which causes suspicion and bad feeling. So THANK YOU Music2You for finally sending my order

23 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

cd player

Ordered cd player early April. Emailed company 26th - reply several days later saying sorry for delay but out of stock, more ordered from supplier, will send item when supplied. No cd player has arrived.No reply to my 2nd email. Money taken from my bank when ordered (£42.99.) Ansafone today said mailbox full, try later.

26 april 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

AVOID - DO NOT BUY from Music2you

AVOID AT ALL COSTS - please Do not buy from Music2you
Like many others here I thought, well, if they are advetising in the Daily Mail, they must be legitamate! Sadly they are not. I ordered the Songs of the 50's CD as a gift. I paid £9.99 but have not recieved the CD and my emails remains unanswered. The phone number is simply to an unanswered 'answer-phone' AVOID AT ALL COSTS

7 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ordered 2 CD's 30th April

Ordered 2 CD's 30th April. One has arrived , the other hasn't. My emails are ignored and message area on their phone is full. I paid for both CD's when I ordered.
I would advise people not to order from this company till we know what is going on. The Daily mail are still running their advert.

21 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Do not buy from this company!!!

Do not buy from this company!!!. I ordered a cd set from them in April. They have taken the money out of my account and I have not received the CDs . I have emailed numerous times asking when the CDs will be delivered. They have answered any emails i have sent and they have not answered.
Update: they have actually sent the cds i ordered.

25 april 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Have not received my order

Have not received my order, confirmed 4th May,money taken 6th May.Looking at the Reviews here I see I am not the only one with the problem of not recieving the 100 Fifties CD £9.99.No reply to emails, phone mailbox full.Is this a scam?

4 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Just beware

I sent for a music disk that was advertised in the Daily Mail about three weeks ago. '100 no.1 hits of the 50s'
I still haven't received the disk. £9.99 has been deducted from my account of course. I've tried to phone but get the same recorded message "the person you want isn't available right now" I've Emailed - no reply.

14 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ordered 4 CDs of the 50s for my father…

Ordered 4 CDs of the 50s for my father on 27th April.
13th May Still not received anything. Sent an Email enquiry and they haven’t had the decency to reply.

I also ticked the boxes not to receive email offers from them yet I am receiving them.

So, they can send me offers but not respond to my enquiry.

Avoid them to avoid disappointment.

13 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Don’t waste your money on these people

I bought and paid for 2 cd’s three weeks ago and they haven’t arrived
I’ve tried to phone them, but only able to leave voicemail. I also wrote to them and they haven’t responded

They advertise a lot on the Daily Mail

3 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I ordered and paid for Christmas cds…

I ordered and paid for Christmas cds on.the 18th Nov. no cds arrived. as other reviewers say never answer the phone mail always full altho.i have managed to leave 2 messages by ringing in the early hours. sent countless emails. no response altho the are inundating me with emails about their offers. Have complained to the Daily Mail as it's their advert bit they are still allowing them to advertise in their paper.

18 november 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

AVOID LIKE THE PLAGUE

I have ordered numerous times with this company no problems. Last month ordered 4 cd’s took money but no cd’s, so now claiming through credit card.
AVOID LIKE THE PLAGUE
Sent numerous emails and messages to a phone that’s constantly full

21 november 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid this company!

I ordered a CD advertised in the Daily Mail from Music2you.co.uk, payment for which has been taken but no confirmation nor delivery date received. I've emailed this company twice & tried ringing but their mailbox is full! I will now try & get my money back from my credit card....

26 november 2024
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Rated 3 out of 5 stars

Rated 3 out of 5 stars
2 hours ago

Bought a 3cd Drivetime hits one of the discs has no track titles only numbers and lyrics are in a foreign language another disc all the track titles are in Spanish not the quality I expected and no response to my emails

30 augustus 2024
Review zonder uitnodiging

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