No way of being sure your phone case will look good. No contact details. The email image of your phone case says Customer Services are here to help, with a Netherlands address but no online chat or em... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I have bought three cases from this company in the past and been very satisfied with the product. However they recently wasted several hours of my time disputing what seemed a fraudulent charge... Toon meer
Unfortunately my first order didn't arrive.However,on contacting the help center I had a quick reply.They then re sent my order,express delivery free off charge. You can't complain at that,it arrived... Toon meer
I ordered an I phone wallet for iPhone 14 Pro Max and was sent different. When I contacted you you offered replacement and all I would pay was shipping. You sent me voucher number which I filled in wh... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
✓ Fast Delivery ✓ Large case selection ✓ Many brands ✓ Quick and easy.
Contactgegevens
Gonnetstraat 26, 2011KA, Haarlem, Nederland
- reviews@mypersonalisedcase.co.uk
- www.mypersonalisedcase.co.uk
3,1
Gemiddeld
347 reviews
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Heeft 94% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Quality of the product is excellent.
Quality of the product is excellent at a competitive price.
20 november 2025
Review zonder uitnodiging
Antwoord van MyPersonalisedCase
Thank you so much for your wonderful review Ray! We're really glad to hear that you're happy with the phone case.
Case not that great
Case not that great, not very thick or strong. Sides not covered. No inner rubber liner like many. Personlised image not very clear. Did not give choices like matt or gloss.
I have ordered another case from another company.
Sorry. I would not have given poor review, but they asked for a review.
16 november 2025
Review zonder uitnodiging
Antwoord van MyPersonalisedCase
We are so sorry to hear this Antonis. That’s definitely not the experience we want for our customers. Please reach out via our contact form so we can review this and find a solution: https://www.MyPersonalisedCase.co.uk/help/contactforms
I had high hopes for this
I had high hopes for this, judging from past experience with other companies. Alas the personalised case I received was a poorly fitting case with sides that were loose and an image not on the case but on a paper sticker stuck on the case. And it wasn't even glossy.
If I could give this zero points I would.
A BIG waste of money.
3 november 2025
Review zonder uitnodiging
Antwoord van MyPersonalisedCase
We are so sorry to hear this Antonis. That’s definitely not the experience we want for our customers. Please reach out via our contact form so we can review this and find a solution: https://www.MyPersonalisedCase.co.uk/help/contactforms
Absolutely awesome job with my…
Absolutely awesome job with my personalised phone case ,highly recommended and good competitive prices
24 oktober 2025
Review zonder uitnodiging
Antwoord van MyPersonalisedCase
Thank you so much for your wonderful review Gary! We're really glad to hear that you're happy with the phone case.
amazing as always
amazing as always - been ordering since 2022 ✨
20 oktober 2025
Review zonder uitnodiging
Antwoord van MyPersonalisedCase
Thank you so much for your wonderful review! We're really glad to hear that you're happy with the case.
I know buying from this company I’m…
I know buying from this company I’m going to get a quality product value for money with a quick delivery
25 september 2025
Review zonder uitnodiging
Antwoord van MyPersonalisedCase
Thank you so much for your wonderful review! We're really glad to hear that you're happy with the quality.
Poor quality - disappointed
I was very excited to order a personalised phone case for my new iPhone with my company logo - I chose one of their set templates which from the black and white image showed a round logo dead centre of the case - I uploaded my logo and couldn't wait to receive it but when it arrived I was really disappointed as the logo is not centred horizontally or vertically - it looks terrible and I can't use it as instead of looking professional it looks the opposite - very poor - I double checked on the site the the circle in the template cannot be moved so it's been designed badly. I sent feedback to the company to say all of this and have heard nothing back - I will not be using them again.
17 september 2025
Review zonder uitnodiging
Antwoord van MyPersonalisedCase
We are so sorry to hear this Michelle. That’s definitely not the experience we want for our customers. Please reach out via our contact form so we can review this and find a solution: https://www.MyPersonalisedCase.co.uk/help/contactforms
Good case
Good case, Like the custom print and was delivered quick but the cut out for camera doesn’t quite fit exactly, misses by 1mm, still using it, just not perfect
7 september 2025
Review zonder uitnodiging
Antwoord van MyPersonalisedCase
Thank you for your positive feedback! We're thrilled to hear you're happy with the delivery and the item. 😊
Love that I can design my own case
Love that I can design my own case, I've put my business card on mine and it's attracted a lot of attention. Super quality and fast delivery. Couldn't ask for more 😁
4 september 2025
Review zonder uitnodiging
Antwoord van MyPersonalisedCase
Thank you so much for your wonderful review Claire! We're really glad to hear that you found the right case and that you're happy with the quality.
Brilliant case 👏 photos on it too are…
Brilliant case 👏 photos on it too are excellent. Thank you 😊
26 juli 2025
Review zonder uitnodiging
Antwoord van MyPersonalisedCase
Thank you so much for your wonderful review Rob! We're really glad to hear that you're happy with the quality.
I ordered a personalised phone case…
I ordered a personalised phone case from MyPersonalisedCase on 7 August 2025 and paid extra for express delivery. According to their information, the package was supposed to be delivered by 9 August, but I didn’t receive it until 20 August – 11 days late.
Because of the delay, I can no longer use the product for its intended purpose.
It is also practically impossible to contact the company. You need to log in to reach customer service, but I cannot log in – and they are unable to send me a new password. This leaves me with no way to get assistance.
A very disappointing experience, and I cannot recommend purchasing from them.
7 augustus 2025
Review zonder uitnodiging
Antwoord van MyPersonalisedCase
We are so sorry to hear this. That’s definitely not the experience we want for our customers. Please reach out via our contact form so we can review this and find a solution: https://www.MyPersonalisedCase.co.uk/help/contactforms
This is the 3rd case I have got due to…
This is the 3rd case I have got due to upgrading phones and the quality of the case is amazing I wouldn't order a personalised case anywhere else x
10 juli 2025
Review zonder uitnodiging
Antwoord van MyPersonalisedCase
Thank you so much for your wonderful review Louise! We're really glad to hear that you found the right case and that you're happy with the quality.
The phone case for my phone was too big…
The phone case for my phone was too big and there were scratches all over the pictures
22 juli 2025
Review zonder uitnodiging
Antwoord van MyPersonalisedCase
We are so sorry to hear this. That’s definitely not the experience we want for our customers. Please reach out via our contact form so we can review this and find a solution: https://www.MyPersonalisedCase.co.uk/help/contactforms
Not to bad
Not to bad, pictures come a little blurry. Need to look close at the pictures
28 juli 2025
Review zonder uitnodiging
Antwoord van MyPersonalisedCase
Sorry to hear this, Callum. That’s definitely not the experience we want for our customers. Please reach out again via our contact form so we can review this and find a solution: https://www.MyPersonalisedCase.co.uk/help/contactforms.
I ordered a personalised phone case for…my son
I ordered a personalised phone case for my son's phone, which was due to be delivered by the 15th of July. Despite multiple attempts, I have been unable to get in touch with your team. I have already paid the full amount, but the phone case has still not arrived. I am extremely disappointed with this experience and would appreciate an urgent update regarding the status of my order.
15 juli 2025
Review zonder uitnodiging
Antwoord van MyPersonalisedCase
Sorry to hear this, Parul. That’s definitely not the experience we want for our customers. Please reach out again via our contact form so we can review this and find a solution: https://www.MyPersonalisedCase.co.uk/help/contactforms.
Terrible quality…..
Terrible quality…..
I did contact you and was told that is the quality so no redo/refund!!!
10 juli 2025
Review zonder uitnodiging
Antwoord van MyPersonalisedCase
Sorry to hear this, Suzanne. That’s definitely not the experience we want for our customers. Please reach out again via our contact form so we can review this and find a solution: https://www.MyPersonalisedCase.co.uk/help/contactforms.
A brilliant product
A brilliant product. Prompt despatch. A fair price.
7 juni 2025
Review zonder uitnodiging
Antwoord van MyPersonalisedCase
Thank you so much for your wonderful review!
We're really glad to hear that you found the right case and that you're happy with the quality.
Excellent service- my husband loves his…
Excellent service- my husband loves his case .. very easy to do .. excellent printing .. very good delivery- will definitely use again ❤️
5 juni 2025
Review zonder uitnodiging
Antwoord van MyPersonalisedCase
Thank you so much for your lovely review, Julie! We're thrilled to hear your husband loves the case – we hope he enjoys using it every day! Spread the word!
Terrible finish
Terrible finish, they use stickers and not printed on, they wasn’t even in a straight line down the left despite being adjusted before purchase was made, paid £12 for express delivery which didn’t arrive when stated, I complained which to long for a reply, said that I wanted a replacement item but was issued a 50% refund not even the total amount, if I could put 0 stars I would! DO NOT BUY FROM
3 juni 2025
Review zonder uitnodiging
Antwoord van MyPersonalisedCase
We're truly sorry to hear this, Anthony. We always strive to deliver quality products and timely service, and we regret this was not your experience. Please contact us via www.MyPersonalisedCase.co.uk/help/contactforms so we can resolve this for you, including sending a replacement free of charge.
Good service and excellent quality…
Good service and excellent quality product.
25 mei 2025
Review zonder uitnodiging
Antwoord van MyPersonalisedCase
Bedankt voor je review, Philip! Geweldig om te horen dat je zo tevreden bent – we hopen dat je er veel plezier van hebt!
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